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The Senior Field Service Engineer is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being. This position reports to the New England Regional Field Service Manager and is part of the Service Organization, and works remotely to cover the tri-state area of New Jersey, New York , and Eastern Pennsylvania..
In this role, you will have the opportunity to:
- Provide installation support, maintenance, modification and/or repair on 1-2 groups of mechanical, electromechanical, electronic and/or refrigeration instruments.
- Document and complete service administration activities in a timely manner to follow ISO, FDA, and Leica policies.
- Actively support the sale of service contracts, assist sales representatives & service team members with system configurations/upgrades, and provide feedback on ways to improve financial performance to generate service revenue
The essential requirements of the job include:
- Associate’s degree with 3+ years of technical experience OR equivalent military experience (applicants with applicable military experience will be considered on a case-by-case basis)
Travel, Motor Vehicle Record & Physical/Environment Requirements:
- Ability to travel – up to 90%, including frequent overnights
- Must have a valid driver’s license with an acceptable driving record
- Ability to lift, move or carry equipment up to 50 lb.
It would be a plus if you also possess previous experience in:
- Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
- Field Service Engineering and/or Networking/IT system upgrades.
- A lab or hospital environment.
- Bachelor of Science in a related field
Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.
The hourly range for this role is $45.00 - $48.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
