Sweetgreen

Senior Facilities Manager

Sweetgreen$125K — $150K *
Real Estate & Construction
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in facilities maintenance or related field
  • Bachelor's degree in a relevant field or equivalent education and experience
  • Certification in facilities management preferred
  • Proven leadership experience as an interdisciplinary project manager
  • Proficient in Microsoft Office, Google Suites, and facilities management software like Service Channel
  • Strong knowledge of safety regulations and FFE purchasing on a national level
  • Ability to manage multiple projects simultaneously including budgeting and analytics.

Responsibilities

  • Act as a technical advisor for the Facilities Management team to resolve complex issues
  • Develop and implement department policies for well-maintained facilities
  • Create the annual capital plan for the fleet of buildings
  • Manage Facilities dashboards and analytical reporting
  • Identify service gaps through work order analytics and recommend corrective actions
  • Ensure service level agreements with national providers meet business standards
  • Oversee the execution of capital re-investment projects from start to finish
  • Train operation teams on maintenance programs to uphold quality control.

Benefits

  • Highly competitive pay plus bonus plan
  • Multiple medical plans to choose from
  • Dental and vision insurance
  • Flexible PTO plan
  • 401k program with company match
  • Employee HSA and FSA options
  • Complimentary greens from sweetgreen
  • Opportunity to make a significant impact in the community
  • Supportive and collaborative team environment
  • Clear career development paths and personal growth opportunities
  • Free sweetgreen merchandise.
Full Job Description
The Senior Facilities Manager has the following main responsibilities:

Leadership
• Technical advisor and escalation point for the Facilities Management team to assist in prompt resolution of complex issues and projects
• Influence, direct, and support Facilities Management team, utilizing both technical knowledge of facilities and analytics available from our Service Channel platform
• Recommend, develop, and implement department policies, procedures and programs that will assure well maintained buildings and facilities.
• Develop the annual capital plan for the fleet
• Develop & Manage Facilities dashboards + analytic reporting within Service Channel
• Review work order analytics to identify trends in service gaps and recurring issues and provide corrective actions
• Ensure that service level agreements with our national service providers are meeting the business needs in terms of standards, quality, efficiency and cost effectiveness. s
• Responsible for refining and implementing our refresh program, demonstrating the ability to develop and implement a company program and manage all activities and people supporting the program
• Manage external project managers

Regional Management
• Execute capital re-investment projects from implementation through completion
• Develop and manage Facilities budgets utilizing site surveys, Service Channel data, and Operations feedback.
• Provide project status updates weekly to keep current projects on track.
• Contracts and manages all regional vendors for PM + Service
• Support NROs by leading turnover & 10 month warranty walks
• Conduct annual location audits with Ops leadership in the market to ensure condition of all building systems and assets and gather information that will support the recommendations for capital improvements
• Train operation teams on programs and repair & maintenance work performed in our restaurants to help quality control work and cost.
• Participate in monthly/quarterly conference calls with Operations/Store Dev Leadership to discuss issues, concerns, or other pertinent project considerations

Desired Traits

Personal:
• Personal characteristics reflective of sweetgreen: self-motivated, positive, service-oriented, flexible, fun-loving, and ethical with a high degree of integrity.
• The maturity to embrace ambiguity and ability to adapt according to the market and the continuing innovation at sweetgreen.
• Ability to travel for up to 75% of work schedule.

Education/Training:
• 10+ years of experience in Facilities maintenance or related field A./B.S. in relevant field or an equivalent in education and experience Certification in facilities management through International Facilities Management Association or other organization preferred.

Knowledge/Skills
• Leadership experience as an interdisciplinary project manager
• Working knowledge of and the ability to use a PC as well as Microsoft Office and Google Suites.
• Working knowledge of and the ability to use Service Channel or similar facilities management software preferred.
• Working knowledge of service and maintenance costs.
• Knowledge of rules and regulations governing facilities safety requirements.
• Knowledge of FFE purchasing on a national level. Aptitude for prioritizing multiple projects.
What you'll get:
  • Highly competitive pay + bonus plan
  • Three different medical plans to suit your and your family's needs
  • Dental and Vision insurance
  • Flexible PTO plan
  • 401k program
  • Employee HSA and FSA
  • Complimentary greens
  • An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
  • To live the sweetlife and celebrate your passion + purpose
  • A collaborative team of people who live our core values and have your back
  • A clear career path with opportunities for development, both personally and professionally
  • Free sweetgreen swag

Come join the sweetlife!

Salary range for this role:

Starting salary range based on experience

$125,000-$150,000 USD

About Sweetgreen

Sweetgreen is a fast casual restaurant chain that was founded in 2007 by Nicolas Jammet, Jonathan Neman, and Nathaniel Ru. The company is known for its healthy and sustainable food options, and has over 100 locations across the United States. Sweetgreen has partnerships with local farmers and suppliers to source its ingredients, and has a strong focus on community and social responsibility. The company has raised over $478 million in funding from investors such as Fidelity Investments and T. Rowe Price, and is headquartered in Washington, D.C.
Learn more about Sweetgreen
Size
4,000 employees
Industry
Founded
2007

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