Upstate Medical University

Senior Exchange Online Messaging Engineer

Upstate Medical University$90K — $120K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer or STEM-related field.
  • 4 years of experience administering Exchange systems.
  • At least 2 years supporting Exchange Online specifically.
  • Self-directed and able to work independently.
  • Strong interpersonal and communication skills.

Responsibilities

  • Lead the design and implementation of enterprise messaging solutions.
  • Establish mail flow standards for secure and consistent messaging operations.
  • Provide advanced technical leadership for Exchange Online integrations.
  • Support cross-functional security, compliance, and application initiatives.
  • Develop long-term messaging strategies aligning with regulatory and organizational priorities.

Benefits

  • Work schedule of Monday to Friday, 8 am to 5 pm.
Full Job Description
Job Summary:

The Senior Exchange Online Messaging Engineer is responsible for leading the design, implementation, and governance of Upstates enterprise messaging that are critical to business, educational, clinical, and research operations. This role establishes standards for mail flow to ensure consistent and secure operation of messaging systems across the organization. Working independently, the incumbent provides advanced technical leadership for Exchange Online and related integrations, including secure mail routing and SMTP relay services that support applications such as portals, reporting platforms, and external partner access. The role supports cross-functional initiatives involving security, compliance, and application teams and contributes to the development of long-term messaging strategies that align with regulatory requirements and organizational priorities, while guiding administrators in delivering reliable, scalable, and resilient communication services across a complex academic medical environment.

Minimum Qualifications:

A bachelor's degree in a computer- or STEM-related field. Four years' experience administering Exchange with at least two years supporting Exchange Online. Must be self-directed with strong interpersonal, communication, analytic, and computer skills.

Preferred Qualifications:

Master's degree preferred. Experience working in a hospital or healthcare setting is preferred.

Work Days:

M-F 8am-5pm

Message to Applicants:

Recruitment Office: Human Resources

About Upstate Medical University

The State University of New York Upstate Medical University is a public medical school in Syracuse, New York. Founded in 1834, Upstate is the 15th oldest medical school in the United States and is the only medical school in Central New York. The university is part of the State University of New York system. SUNY Upstate is an upper-division transfer and doctoral university with degree-granting programs in the Norton College of Medicine, College of Health Professions, College of Graduate Studies and the College of Nursing. As one of only 140 academic medical centers in the United States, the Upstate University Health System serves over 1.8 million people annually, often the most seriously ill and injured. Its facilities include Upstate University Hospital, the region's only Level 1 trauma and burn center; Upstate Community Hospital; Golisano Children's Hospital; Upstate Brain & Spine Center; Upstate Heart and Vascular Center; Upstate Cancer Center; and other satellite sites in Central New York. Part of the SUNY system since 1950, Upstate is located in the heart of downtown Syracuse next to Syracuse University. Many of Upstate's faculty provide patient care, teach, and conduct research at the University Hospital. Upstate provides 10,959 jobs, making it Central New York's largest employer. The university adds more than $2.5 billion to the state economy annually. Nearly 7,900 SUNY Upstate alumni physicians are licensed in the United States and they generate more than $24.8 billion in economic activity and support or employ nearly 132,354 employees.
Learn more about Upstate Medical University

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