Howard University

Senior Enterprise Resource Planning Technical Lead

Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical field or related area required, Master's preferred.
  • 8-12 years of ERP experience or a Master's with 6-10 years.
  • Proficient in Ellucian Colleague, CRM Advise, and CRM Recruit.
  • Knowledge of computing, networking, and security essential.
  • Experience in higher education is required.

Responsibilities

  • Act as the lead technical authority for the ERP system, optimizing performance.
  • Oversee medium-to-large ERP projects, managing implementations and upgrades.
  • Utilize SQL and ERP tools to develop SaaS compliant solutions and automate workflows.
  • Design API integrations between ERP and third-party systems for improved functionality.
  • Analyze business processes to enhance ERP efficiency and accuracy.
  • Collaborate with cross-functional teams on software inventory classification.
  • Develop solutions for technical challenges and enhance ERP efficiency.

Benefits

  • Competitive salary
  • Excellent medical and dental coverage
  • Tuition reimbursement programs
  • Paid leave programs
  • Retirement options through the Maryland Retirement and Pension System.
Full Job Description
Position Details

Position Information

About Us

Howard Community College (HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020.

Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!

Position Title
Senior Enterprise Resource Planning Technical Lead

FLSA
Exempt

FT/PT
Full Time

Hours Per Week
37.5

Work Schedule
Monday-Friday

Grade
18

Compensation Range
$84,559

Summary

The Senior ERP Technical Lead will collaborate with the Director of Administrative Information Systems to oversee the technical administration, upgrades, tuning, and implementation of software across the Enterprise Resource Planning (ERP) platform. This role will serve as the technical authority on the ERP platform and provide guidance on implementation and integration to the software supported by the administrative information systems department.

Essential Role Responsibilities

ERP Leadership and System Optimization
  • Act as the lead technical authority for the college's ERP system, guiding ERP team and stakeholders to optimize system performance and align with strategic objectives at the oversight of the departmental director.
  • Lead medium-to-large ERP projects, including implementations, upgrades, master data migrations, and customizations, ensuring seamless integration and operational success.
  • Leverage advanced tools such as SQL, SAP databases, and ERP development tools to develop SaaS compliant solutions, automate workflows, and deliver actionable insights.
  • Design and implement API integrations between the ERP and third-party systems, ensuring seamless interoperability and enhanced system functionality.

Strategic Planning and Process Improvement
  • Analyze and refine business processes, identifying opportunities to leverage ERP capabilities for increased efficiency, accuracy, and data integrity.
  • Partner with cross-functional teams to design and implement an inventory classification system for college software systems.
  • Translate complex business needs into actionable technical requirements, aligning ERP solutions with organizational goals and priorities.
  • Develop innovative solutions to address technical challenges and implement system enhancements that support operational excellence.

Change Management and Collaboration
  • Act as a change leader, driving ERP adoption through process improvements, user-friendly solutions, and comprehensive training programs.
  • Support other ERP team members on best practices in system development, API integration, and advanced parameter setup to increase consistent and high-quality outcomes.
  • Build strong relationships with internal and external stakeholders, presenting technical strategies, updates, and project outcomes effectively.

System Maintenance and Licensing
  • Proactively maintain and monitor ERP systems, addressing potential issues to minimize downtime and maximize reliability.

Innovation and Strategic Impact
  • Remain at the forefront of emerging ERP trends, advanced development tools, and cutting-edge coding practices, integrating innovative solutions that enhance system functionality and drive business outcomes.
  • Use the ERP system to support data-driven decision-making, strategic growth, and operational excellence, ensuring system capabilities evolve with organizational needs.


Minimum Education Required
Bachelor's degree

Experience Required
8

Preferred Experience
  • Bachelor's degree in a technical or a related field with 8-12 years of experience. Master's degree in technical or related field with 6-10 years of experience is preferred.
  • Proficient in Ellucian Colleague, CRM Advise, and CRM Recruit.
  • Demonstrates a knowledge of computing, telecommunications, networking, security and information technology.

• Demonstrated ability to manage medium-to-large-scale ERP projects, aligning technical solutions with organizational goals and delivering measurable results.
• Ability to manage multiple priorities and work collaboratively with diverse stakeholders.
• Experience in higher education required.

OTHER REQUIREMENTS
  • In-depth knowledge of enterprise resource planning systems, including implementation, upgrades, and integrations.
  • Demonstrates the ability to work effectively within a large diverse organization of professionals and customers.
  • Leadership skills with a focus on team development, motivation, and performance management.
  • Has the ability and experience with managing complex technology systems and applications.
  • Has excellent organizational and interpersonal skills.
  • Demonstrates the ability to communicate effectively, both verbally and in writing.

• Has the ability to maintain strict confidentiality.
• Regular attendance is a requirement of this job.
  • Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.


Physical Demand Summary

Fast-paced, deadline-driven, office working environment. Concurrent management of numerous tasks, some with conflicting priorities. Flexibility required.

OTHER CONDITIONS

The intent of this job description is to provide a representative summary of the duties and responsibilities required of positions given this job title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be required to perform job-related tasks other than those specifically presented in this job description.

Supervisory Position?
No

Division
Information Technology

Department
Administrative Info. Systems

Posting Detail Information

Posting Number
B612P

Number of Vacancies
1

Best Consideration Date
03/09/2026

Job Open Date
02/23/2026

Job Close Date

Continuous Recruitment?
No

Job Category
Staff

Benefits Summary

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.

Applicant Instructions

*Pre-employment criminal background investigation is a condition of employment.

HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).

Quick Link for Internal Postings
https://howardcc.peopleadmin.com/postings/5633

EEO Statement

Howard Community College (HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status.

HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.

About Howard University

Howard University is a private, federally chartered historically black university (HBCU) in Washington, D.C. It is categorized by the Carnegie Foundation as a research university with higher research activity and is accredited by the Middle States Commission on Higher Education. From its outset Howard has been nonsectarian and open to people of all sexes and races. Howard offers more than 120 areas leading to undergraduate, graduate, and professional degrees.
Learn more about Howard University
Size
2,000 employees
Industry

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