Entegris

Senior Engineer, Customer Quality Engineering

Entegris$90K — $115K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor of Science in Mechanical, Electronic Engineering, Semiconductor Engineering or related field
  • 4-6 years of experience in engineering, preferably Quality Assurance
  • Proven track record in root cause analysis and CAPA implementation
  • Familiarity with quality tools and methodologies (FMEA, Lean Six Sigma, ISO standards)
  • Competent in Microsoft Office, ERP systems (SAP desirable), and data visualization (Power BI preferred)
  • Excellent analytical, organizational, and communication skills
  • Six Sigma Green Belt or equivalent certification

Responsibilities

  • Lead cross-functional teams to resolve engineering and business problems using 8D methodology
  • Coordinate escalation management efforts among stakeholders applying project management techniques
  • Develop and maintain quality dashboards, reports, and non-conformance tracking systems
  • Support customer-facing activities including audits and quality reviews
  • Perform trend analysis on defects to enhance risk-based thinking culture
  • Participate in NPI readiness reviews for quality requirements
  • Drive initiatives related to audits, safety, and continuous improvements

Benefits

  • Generous 401(K) plan with employer match
  • Health, dental, and vision insurance packages
  • Flexible work schedule with 11 paid holidays
  • Paid time off (PTO) policy for rejuvenation
  • Education assistance for career development
  • Values-driven culture promoting People, Accountability, Creativity, and Excellence
Full Job Description
Job Title:

Senior Engineer, Customer Quality Engineering

Job Description:

THE ROLE:

Entegris is currently seeking an onsite Senior Engineer, Quality Engineering to join our Technical, Quality Engineering family at our San Luis Obispo, California location.

As a Senior Customer Quality Engineer, you will support the gas purification business within the APS Division and play a critical role across multiple semiconductor-related organizations. You will works in a highly dynamic, cross-functional environment, collaborating closely with customers, internal Entegris teams, and supplier partners. This role carries high visibility and impact, requiring strong communication and presentation skills, a calm and assertive presence, and the ability to effectively manage multiple, frequently changing priorities.

WHAT YOU'LL DO:

  • Lead cross-functional teams to fix engineering & business problems utilizing 8D problem solving methodology and implement robust corrective/preventive actions (CAPAs)


  • Champion escalation management efforts, coordinating between stakeholders and applying project management techniques to align company capabilities with customer requirements


  • Develop and maintain quality dashboards/reports and non-conformance tracking systems


  • Be responsible for supporting customer-facing activities like quality reviews, audits, scorecard reviews and ensuring stable product performance through effective customer engagement


  • Be a data-driven, hands-on engineer performing trend analysis of defects that enhance our risk-based thinking culture


  • Support NPI readiness reviews for quality requirements like Control plans, V&Qs and design / process / change FMEAs


  • Support plan initiatives related to audits, safety & continuous improvements, process control systems, metrology/instrumentation, and change management activities especially PCN reporting and approvals


  • Demonstrates willingness to complete miscellaneous tasks as assigned in support of the larger organization and site production goals


  • Be a leader in directing and advancing the Entegris Way quality mindset in accordance with defined policies and procedures and influence without direct authority


  • Demonstrate excellence in planning, execution, discipline, learning, leadership, and teamwork (exemplify Entegris PACE values)


  • Ability to travel as needed to support training, global operations and customer engagements


  • Any other duties as assigned.


WHAT WE SEEK:

  • Bachelor of Science Degree in Mechanical or Electronic Engineering, Semiconductor Engineering, or a related technical field


  • 4-6 years of professional work experience in a related engineering discipline ideally in Quality Assurance Engineering


  • Proven, in-depth experience applying root cause analysis techniques and driving effective CAPA implementation through verification


  • Experience with quality tools, methodologies and standards (e.g., FMEA, Control Plans, Lean Six Sigma, ISO standards etc.) and statistical quality control (SQC) tools/methods


  • Understanding of quality systems, product lifecycle management, and manufacturing processes


  • Competent Microsoft Office, ERP systems skills (SAP strongly desired) and at least familiarity with data visualization skills (Power BI strongly desired)


  • Excellent analytical, organizational and verbal & written communication skills


  • Six Sigma Green Belt or equivalent


  • Highly self-motivated and proficient in speaking, reading, writing and/or understanding English


OUTSTANDING CANDIDATES WILL HAVE:

  • Master's degree in Engineering, Quality Management, or a related technical field


  • Certification(s) such as ASQ CQE / CSSBB / CQIA


  • Semiconductor industry work experience in areas of quality, process, equipment or materials


  • Proven work experience in customer-facing quality roles and/or successfully leading customer quality related initiatives


WHAT WE OFFER
Our total rewards package goes above and beyond just a paycheck. Whether you're looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

  • Compensation: $90,000 - $115,000 per year range with actual pay dependent on candidate overall skills for the role


  • Generous 401(K) plan with an impressive employer match


  • Excellent health, dental and vision insurance packages to fit your needs


  • Flexible work schedule and 11 paid holidays a year


  • Paid time off (PTO) policy that empowers you to take the time you need to recharge


  • Education assistance to support your learning journey


  • Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence


Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.

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About Entegris

Entegris is a global leader in materials integrity management. The company designs, manufactures, and supplies a range of products and materials used in advanced manufacturing processes in the semiconductor and other high-tech industries. Entegris' products are used in the production of microelectronics, flat panel displays, data storage devices, and other high-tech products. The company's products include wafer shippers, wafer transport and handling systems, chemical delivery systems, and filtration systems. Entegris was founded in 1966 and is headquartered in Billerica, Massachusetts.
Learn more about Entegris
Size
6,850 employees
Market Cap
$9.4 billion
Industry
Net Income
$294.9 million
Founded
1966
5 Year Trend
+14.4%
Revenue
$1.8 billion
NASDAQ

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