Amazon

Senior Engagement Manager, Worldwide Public Sector Professional Services, FedFin

Amazon$153K — $207K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience leading multiple Agile teams concurrently or at scale
  • 7+ years in leading and delivering enterprise-level IT engagements
  • 5+ years of experience in cloud computing
  • Bachelor's degree in a STEM field
  • Strong understanding of public cloud and cloud engagement delivery models (IaaS, PaaS, SaaS)

Responsibilities

  • Lead project planning and execution for multi-workstream engagements using Agile, Waterfall, and AWS frameworks
  • Build strategic relationships with customer stakeholders to align business vision and work plans
  • Manage scope, financials, and timelines while implementing risk mitigation strategies
  • Facilitate cross-functional collaboration to drive decisions and resolve issues
  • Establish best practices for delivery quality, engagement security, and operational excellence

Benefits

  • Comprehensive health insurance including medical, dental, vision, and prescription coverage
  • 401(k) matching plan
  • Generous paid time off policy
  • Parental leave benefits
  • Access to mental health support and employee assistance programs
Full Job Description
Are you energized by guiding customers through complex cloud transformations and turning ambitious visions into measurable business outcomes? As a Senior Engagement Manager within Amazon Web Services (AWS) Professional Services, you will lead the full lifecycle of large-scale technical engagements, orchestrating multiple workstreams across AWS, customer, and partner teams. You will serve as a trusted advisor, helping customers navigate their cloud journeys while ensuring delivery excellence at every stage. This role puts you at the intersection of business strategy and technical execution, where your ability to build relationships, manage risk, and drive alignment will directly shape how organizations realize the value of the cloud.

Key job responsibilities

- Lead comprehensive project planning and execution for large, multi-workstream engagements, defining delivery quality standards and employing frameworks such as Agile, Waterfall, and the AWS Cloud Adoption Framework to drive successful customer outcomes.

- Build and maintain strategic relationships with customer stakeholders, guiding them to clarify business vision, align work plans to strategy, and overcome obstacles through collaborative problem-solving and clear communication.

- Manage engagement scope, financials, and timelines by negotiating conditions of acceptance, identifying risks early, and implementing mitigation strategies that keep programs on track and within contractual boundaries.

- Facilitate cross-functional collaboration among AWS, customer, and partner resources, driving crisp decisions, clearing blockers, and redirecting distressed programs toward positive results.

- Establish and share best practices for delivery quality, engagement security, and operational excellence, while mentoring team members and contributing to organizational capability building.

BASIC QUALIFICATIONS

- 2+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience

- 7+ years of leading and delivering enterprise-level IT engagements experience

- 5+ years of cloud computing experience

- Bachelor's degree in STEM field

- Knowledge of the value proposition of the public cloud and cloud engagement delivery (IaaS, PaaS, SaaS)

- Experience in leading and delivering enterprise-level IT engagements

PREFERRED QUALIFICATIONS

- 5+ years of delivering customer engagements in a professional services role experience

- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)

- AWS certification

- Experience in delivering customer engagements in a professional services role

- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga

- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Dallas - 153,600.00 - 207,700.00 USD annually

USA, VA, Arlington - 153,600.00 - 207,700.00 USD annually

USA, VA, Herndon - 153,600.00 - 207,700.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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