Job DescriptionKey Responsibilities
Banking Domain (Cash Management and Transaction Banking)
- Lead wave planning and capacity calibration sessions for migration, onboarding, or transition programs
- Provide risk-based input on customer-specific sequencing, complexity constraints, and readiness dependencies
- Drive playbook iteration between cohorts by capturing escalation themes, objection patterns, and process failure modes
- Feed findings into documentation quality checklists, runbook updates, and operating model refinements
Client Impact and Delivery Leadership
- Lead and manage strategic consulting engagements from mobilization through delivery and closure, with accountability for outcomes, timelines, and quality
- Build customized project roadmaps based on client context and implement governance and change activities across each phase
- Provide clear status reporting on progress, dependencies, risks, issues, and overall program health for executive stakeholders
- Ensure key initiatives deliver against business, schedule, and budget objectives
Program and Change Management Excellence
- Apply project and change management frameworks to drive adoption, readiness, and sustainable implementation results
- Lead impact analyses, assess change readiness, and identify key stakeholders and intervention plans
- Define and track metrics that reinforce desired behaviors, measure progress, and improve implementation performance
- Coordinate with adjacent initiatives to align timelines, dependencies, and delivery assumptions
Engagement and Team Leadership
- Lead multidisciplinary Sia teams and provide day-to-day coaching, actionable feedback, and career development support
- Build trust-based relationships with client stakeholders across frontline to executive levels
- Facilitate complex working sessions and steer cross-functional teams toward shared decisions and outcomes
- Contribute to high-quality, decision-ready deliverables and executive-level presentations
Business Development and Practice Contribution
- Identify opportunities to create additional client value and support proposal development and pursuit activity
- Contribute to business development activities and go-to-market initiatives in Financial Services(Capital Markets/CIB - Commercial and Investment Banking)
- Help shape reusable assets, methodologies, and credentials based on delivery experience
- Contribute to internal priorities including recruiting, marketing, culture, and practice-building initiatives
QualificationsRequired Qualifications
- 10+ years of experience leading complex consulting or transformation engagements with measurable outcomes
- Proven management consulting experience in strategy, transformation, operating model, program delivery, or change management
- Demonstrated leadership of multi-stakeholder programs in complex organizations, including executive governance and risk management
- Strong project and change management capabilities, including readiness, adoption, communications, and implementation planning
- Strong coaching and influencing skills with the ability to align diverse stakeholders to a common objective
- Excellent facilitation and executive communication skills, including development of C-level presentations and decision materials
- Ability to build trusted, value-based relationships quickly across all levels of an organization
- Bachelor's degree required
Preferred Qualifications
- 8+ years in management consulting within banking, payments, transaction banking, or cash management operations and transformation
- Priority leadership role in customer migration, onboarding, account transition programs at scale, and/or cross-border transactions
- Experience with cohort or wave-based delivery models and playbook-based execution
- MBA or equivalent advanced degree is an asset
- Certifications such as PMP, Prosci, Agile, CTP, or equivalent are a plus
Location and Logistics
- Location flexible based on client demand; regular travel and on-site presence expected
- For current priority programs, ability to work on-site in Toronto is a strong advantage
- Eligibility to work in Canada and/or the United States is preferred based on assignment needs
Additional InformationCompensation and Benefits
- Base Salary: $160,000 + Actual compensation will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by applicable law.
- Annual Performance Bonus (appraisal)
- Comprehensive benefits including medical, dental, and vision coverage
- Generous vacation and parental leave policies
- Professional development support and access to Sia's global network
