Senior EMR Practice Management Analyst - Remote

Crossroads Treatment Centers

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in practice management and clearinghouse systems
  • Proven leadership skills with management experience
  • Expertise in creating PowerPoint presentations for leadership
  • Hands-on medical billing experience
  • Familiarity with Waystar clearinghouse and EDI files
  • Experience with web-based billing software and Electronic Health Systems
  • Bachelor's degree or equivalent work experience preferred

Responsibilities

  • Manage PM Analysts and oversee their developments
  • Collaborate closely with VP, Director, and Business Analysts
  • Maintain and optimize payor lists for efficient billing
  • Conduct independent project work while tracking progress effectively
  • Assist in the preparation and cleanup of legacy systems
  • Troubleshoot revenue cycle management (RCM) related issues
  • Ensure patient confidentiality and adherence to HIPAA regulations
  • Participate in companywide initiatives regarding software setup and process improvements
  • Evaluate and document workflows for enhancements in efficiency
  • Facilitate meetings and foster positive relationships with stakeholders

Benefits

  • Medical, Dental, and Vision Insurance
  • Generous Paid Time Off (PTO)
  • 401K options with a matching program and no vesting period
  • Life Insurance coverage
  • Short and Long Term Disability benefits
  • Paid maternity/paternity leave
  • Mental Health Day off
  • Calm subscription available for all employees
Full Job Description
Day in the Life of Senior EMR Practice Management Analyst

*Backgrounds with identifiable CareLogic and Waystar experience with be reviewed first.

The Senior PM Analyst is responsible for providing advanced support, analysis, and optimization of the clinic's practice management (PM) and clearinghouse systems. This role acts as a subject matter expert for Waystar, CareLogic, and Medgen, ensuring that scheduling, registration, coding, and billing-related workflows run efficiently. The Senior Analyst will partner with clinical, operational, and administrative teams in medication assisted treatment setting to improve patient access, streamline operations, and ensure compliance with state and federal regulations

Must have to apply:
  • EMR system configuration is required.
  • Must have leadership skills and have managed in current role
  • Must have experience creating PowerPoint decks for leadership presentation
  • Must have medical billing experience
  • Must have experience with Waystar clearinghouse & EDI files
  • Must have web-based billing software and Electronic Health Systems.


The Senior PM Analyst is responsible for providing advanced support, analysis, and optimization of the clinic's practice management (PM) and clearinghouse systems. This role acts as a subject matter expert for Waystar, CareLogic, and Medgen, ensuring that scheduling, registration, coding, and billing-related workflows run efficiently. The Senior Analyst will partner with clinical, operational, and administrative teams in medication assisted treatment setting to improve patient access, streamline operations, and ensure compliance with state and federal regulations.

Responsibilities include:
  • Managing PM Analyst
  • Working with VP, Director and Business Analysts
  • Maintain payor list
  • Maintain billable service mapping.
  • Work assigned projects independently and tracks progress to meet deadlines.
  • Assisting with legacy system preparation & cleanup.
  • Troubleshoot RCM related tickets.
  • Protect patients' rights by maintaining the confidentiality of personal and financial information.
  • Assist in companywide initiatives as part of the team providing direction as it relates to Implementation, software set-up, and maintenance.
  • Manage and field questions from key stakeholders within the company as it relates to RCM onboarding, process changes, and operations.
  • Evaluate process, make process improvements, and update process changes
  • Attend, participate in and facilitate meetings as necessary.
  • Foster effective and positive business relationships with all parties.
  • Document changes, workflows, and processes.
  • Assist to Implement and maintain EMR, Clearinghouse, and RCM Services workflows.
  • Provide support to the RCM department as the subject matter expert as it relates to EMR functionality of billing & collections.
  • Other duties as assigned.
  • Adhere to HIPAA laws.


Education and Requirements
  • 2 years' experience with medical billing, preferred in substance abuse and/or primary care.
  • Bachelor's degree preferred or will take equivalent work experience.
  • Excellent verbal and written communication skills.
  • An above-average aptitude with internet/computer use.
  • Prior experience working with Carelogic is ideal


Position Benefits
  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health Day
  • Calm subscription for all employees

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