Senior EMR Practice Management Analyst - Remote

Crossroads Treatment Centers

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in EMR system configuration necessary.
  • Demonstrated leadership capability with management experience in current role.
  • Experience in creating effective PowerPoint presentations for leadership.
  • Proven medical billing background essential.
  • Hands-on experience with Waystar clearinghouse and EDI file management required.
  • Familiarity with web-based billing software and Electronic Health Systems.

Responsibilities

  • Manage and oversee PM Analysists' tasks.
  • Collaborate with the VP, Director, and Business Analysts effectively.
  • Maintain an up-to-date payor list for operations.
  • Develop and sustain comprehensive billable service mappings.
  • Independently manage assigned projects ensuring deadlines are met.
  • Assist with the preparation and cleanup of legacy systems.
  • Troubleshoot and resolve RCM-related ticket issues.
  • Maintain patient confidentiality and rights at all times.
  • Support company-wide initiatives by providing essential input on implementation and software maintenance.
  • Field and manage stakeholder inquiries regarding RCM onboarding and process changes.
  • Identify process improvements and document necessary updates.
  • Facilitate meetings and document changes in workflows and processes.
  • Foster positive relationships across the business for seamless operations.
  • Implement and maintain EMR, Clearinghouse, and RCM Services workflows.

Benefits

  • Medical, Dental, and Vision Insurance coverage.
  • Paid Time Off (PTO) benefits.
  • 401K options including a matching program with no vesting period.
  • Life Insurance coverage available.
  • Short and Long Term Disability benefits.
  • Paid maternity and paternity leave for employees.
  • Mental Health Day policy in place.
  • Access to Calm subscription for all staff.
Full Job Description


Day in the Life of Senior EMR Practice Management Analyst

*Backgrounds with identifiable CareLogic and Waystar experience with be reviewed first.

The Senior PM Analyst is responsible for providing advanced support, analysis, and optimization of the clinic's practice management (PM) and clearinghouse systems. This role acts as a subject matter expert for Waystar, CareLogic, and Medgen, ensuring that scheduling, registration, coding, and billing-related workflows run efficiently. The Senior Analyst will partner with clinical, operational, and administrative teams in medication assisted treatment setting to improve patient access, streamline operations, and ensure compliance with state and federal regulations

Must have to apply:
  • EMR system configuration is required.
  • Must have leadership skills and have managed in current role
  • Must have experience creating PowerPoint decks for leadership presentation
  • Must have medical billing experience
  • Must have experience with Waystar clearinghouse & EDI files
  • Must have web-based billing software and Electronic Health Systems.


The Senior PM Analyst is responsible for providing advanced support, analysis, and optimization of the clinic's practice management (PM) and clearinghouse systems. This role acts as a subject matter expert for Waystar, CareLogic, and Medgen, ensuring that scheduling, registration, coding, and billing-related workflows run efficiently. The Senior Analyst will partner with clinical, operational, and administrative teams in medication assisted treatment setting to improve patient access, streamline operations, and ensure compliance with state and federal regulations.

Responsibilities include:
  • Managing PM Analyst
  • Working with VP, Director and Business Analysts
  • Maintain payor list
  • Maintain billable service mapping.
  • Work assigned projects independently and tracks progress to meet deadlines.
  • Assisting with legacy system preparation & cleanup.
  • Troubleshoot RCM related tickets.
  • Protect patients' rights by maintaining the confidentiality of personal and financial information.
  • Assist in companywide initiatives as part of the team providing direction as it relates to Implementation, software set-up, and maintenance.
  • Manage and field questions from key stakeholders within the company as it relates to RCM onboarding, process changes, and operations.
  • Evaluate process, make process improvements, and update process changes
  • Attend, participate in and facilitate meetings as necessary.
  • Foster effective and positive business relationships with all parties.
  • Document changes, workflows, and processes.
  • Assist to Implement and maintain EMR, Clearinghouse, and RCM Services workflows.
  • Provide support to the RCM department as the subject matter expert as it relates to EMR functionality of billing & collections.
  • Other duties as assigned.
  • Adhere to HIPAA laws.


Education and Requirements
  • 2 years' experience with medical billing, preferred in substance abuse and/or primary care.
  • Bachelor's degree preferred or will take equivalent work experience.
  • Excellent verbal and written communication skills.
  • An above-average aptitude with internet/computer use.
  • Prior experience working with Carelogic is ideal


Position Benefits
  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health Day
  • Calm subscription for all employees

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