Senior Eligibility Policy Analyst, Program Communications

Virginia Department of Medical Assistance Services

$79K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of relevant experience in Medicaid and CHIP eligibility criteria.
  • Demonstrated expertise in eligibility enrollment systems for Medicaid and CHIP.
  • Proven track record of implementing Medicaid eligibility system changes.
  • Strong skills in Microsoft Office Suite for documentation and analysis.
  • Experience in interpreting and applying eligibility laws at state and federal levels.
  • Ability to meet stringent deadlines and manage multiple tasks effectively.
  • Exceptional communication skills for conveying complex information to stakeholders.

Responsibilities

  • Ensure eligibility materials are accurate and compliant with CMS and state standards.
  • Provide technical eligibility policy analysis to department units and community partners.
  • Develop and maintain Medicaid and FAMIS eligibility notices and policy documents.
  • Coordinate training initiatives within the division for internal staff.
  • Attend in-office meetings and trainings to facilitate collaboration with stakeholders.
  • Contribute to the development of the Medicaid Eligibility Manual and Member Handbook.

Benefits

  • Teleworking options subject to business needs and performance.
  • Professional development opportunities in policy and program communication.
  • Networking and collaboration with various stakeholders in health services.
  • Located within a vibrant area near recreational attractions like the Blue Ridge Mountains.
Full Job Description
Senior Eligibility Policy Analyst, Program Communications

Job no:
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Health and Human Services

Title: Senior Eligibility Policy Analyst, Program Communications

State Role Title: Policy Planning Spec II

Hiring Range: $79,318 - $95,911

Pay Band: 5

Agency: Dept of Med Assistance Svcs

Location: Dept of Medical Asst Services

Agency Website: www.dmas.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Department of Medical Assistance Services (DMAS) is excited to offer a competitive opportunity to serve as the Senior Eligibility Policy Analyst, Program Communications in the Eligibility Policy and Outreach Division.

Job responsibilities will include, but are not limited to:

The chief objective of this position is to ensure that all Department eligibility materials are accurate, compliant with federal requirements outlined by the Centers for Medicare and Medicaid Services (CMS), meet state and federal accessibility and readability standards, and align with agency branding.

The Analyst provides highly technical eligibility policy analysis to other units within the Department, sister agencies and community partners, develops and maintains Medicaid and Families Access to Medical Insurance Security (FAMIS) eligibility notices and policy documents, to include the Medicaid Eligibility Manual and Medicaid Member Handbook, and coordinates the division's training responsibilities.

The business needs of the position have in-office requirements to include but are not limited to attending the in-person training and/ or meetings and collaboration with DMAS stakeholders.

Located in beautiful Central Virginia, the Richmond area puts you just 2 hours from the Blue Ridge Mountains, Virginia Beach and Washington DC. To learn more about the Richmond, VA area visit: https://www.virginia.org/

Minimum Qualifications

Competitive candidates will meet these minimum qualifications:

Considerable knowledge of Medicaid and Child Health Insurance Program (CHIP) eligibility criteria.

Considerable experience with Medicaid and CHIP eligibility and enrollment systems.

Experience developing and implementing Medicaid eligibility system changes.

Considerable experience utilizing Microsoft Office Suite.

Considerable experience analyzing, interpreting, and applying state and federal eligibility laws and regulations.

Considerable experience meeting deadlines.

Considerable experience communicating complex topics with internal/external stakeholders.

Considerable experience developing professional presentations.

Considerable experiences developing policy guidance and training materials.

Considerable experience in project management.

Considerable experience resolving complex problems.

Additional Considerations

Competitive candidates should meet these additional considerations:

Considerable experience utilizing Adobe Acrobat Pro.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

The Department of Medical Assistance Services (DMAS) is an Executive Branch agency that will adhere to all policies and procedures, to include the Commonwealth's Department of Human Resource Management Policy 1.61 Teleworking. This position could be expected to work in the office as driven by business needs.

Telework arrangements are a privilege and may be rescinded at any time based on performance and/or business need. The agency reserves the right to modify or terminate a telework arrangement, provided that reasonable notice is given to the employee.

This position requires a fingerprint based Criminal History Background Check, Education Checks if applicable, Work History Verification with references.

If you wish to apply for a job with the Department of Medical Assistance Services, an application and/or resume for employment must be submitted electronically through this website. Mailed, faxed, emailed, or hand-delivered applications/resumes will not be accepted. Consideration for an interview is based solely on the relevant information presented in the state application and/or resume submitted before the closing date.

Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Contact Information

Name: DMAS Talent Acquisition

Phone: 804 - 225 - 4407

Email: [email protected]

Advertised: 26 Aug 2026 Eastern Daylight Time
Applications close: 10 Sep 2026 Eastern Daylight Time

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