As a Senior Network Services Specialist, you will maintain a highly technical inter-network of computing systems that require 24x7 operation environment.
In this role you will:- Design, implement, administer, and optimize enterprise firewall platforms.
- Design and support secure B2B connectivity solutions for customers, vendors, suppliers, subsidiaries, and business partners.
- Engineer and support secure remote access solutions for employees, contractors, and external partners.
- Administer and support Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Client Connector environments.
- Support enterprise security architecture and infrastructure security initiatives.
- Develop standardized troubleshooting methodologies that consistently result in timely resolution of system issues.
- Plan, develop, and lead systems-related projects.
- Develop and maintain technical documentation and standards.
- Mentor and support junior members of staff.
- Plan hardware and software procurement, licensing, installation, configuration, and upgrades that require the acquisition of customer acceptance.
- Develop processes and procedures to ensure a stable computing environment.
- Develop and maintain standardized data security protection procedures.
- Discover and evaluate new cost-effective technologies.
What you bring to the table:- Minimum 3 years of experience in a large enterprise architecture, engineering, and support of LAN/WAN and voice networks required; 4+ years experience preferred
- 2year degree required: Technical training in IT related discipline or equivalent experience; 4 year degree with a major or minor in a Computer Science field preferred
Proficient in:- Network technologies (OSI Model) (TCP/IP, SMTP, SNMP, HTTP, OSPF, etc.)
- Network services (DHCP, DNS, FTP, etc.)
- Network applications (voice, E-mail, VPN, firewall, etc.)
- Network physical layer (routers, switches, T1, DS3, and ethernet)
- Enterprise system management (system configuration, monitoring, and reporting)
Additional Skills:- Problem solving skills
- Organizational and project management skills with limited supervision
- Oral and written communication skills with the ability to interpret and communicate complex technical information to others
- Ability to effectively interact and communicate with all levels of the organization
- Competence researching technical issues using various resources
- Ability to work in a team-based environment
- Ability to lift 50 pounds
Compensation Details: The expected starting rate of pay for this position is $85,000 annually, depending on experience.
Additional Information: This position offers a flexible hybrid work arrangement. Team members are required to be onsite at our Chesterfield, MO office one day every other week.
