Position Overview
The Senior Network Engineer will join a dedicated IT team and report to the Director of IT supporting the team’s efforts to deliver high‑quality outcomes and advance key organizational priorities. The ideal candidate is self‑motivated and solutions‑oriented, with a positive attitude and strong work ethic. They thrive in a dynamic environment, take initiative, and are adaptable in supporting both day‑to‑day responsibilities and evolving business needs.

Responsibilities    
The Senior Network Engineer will be responsible for the following:

• Leads and contributes to the design, implementation, and continuous improvement of global network infrastructure.

• Partners with the Director of IT and other IT teams to shape and execute the corporate network roadmap and long-term planning strategy.

• Evaluates emerging technologies and recommends solutions that improve performance, security, and resiliency.

• Owns the management, maintenance, and monitoring of all network and telecommunications infrastructure across global locations.

• Primarily accountable for the uptime and reliability of the firm's global network.

• Drives the development and refinement of network monitoring, alerting, and reporting systems.

• Ensures all service disruptions are diagnosed and resolved within defined service level expectations.

• Manages patch and CVE remediation cycles for all critical network hardware and software.

• Performs root-cause analysis to identify and resolve underlying issues, not just symptoms.

• Maintains appropriate stock levels of infrastructure components (e.g., SFPs, cabling, rack supplies).

• Provides executive and residential network support on an as-needed basis.

• Willingness to step in and assist with broader operational support issues as part of a small, collaborative IT team.

• Serves as the helpdesk escalation point for any networking or security-related operational issues.

In addition to the outlined responsibilities, you will be expected to handle ad hoc requests as they arise. This job description is not exhaustive and may not encompass all aspects of the role, as the needs of the business are continually evolving. Flexibility and adaptability are essential for success in this dynamic position.

Qualifications
The successful candidate will have a demonstrated record of success, a positive professional reputation, and the ability to exercise sound judgment and accountability. In addition, the successful candidate should have:

• Bachelor's degree in Computer Engineering, Computer Science, or a related field preferred or 7–10 years of equivalent professional experience.

• Relevant certifications (CCNP, PCNSE, or equivalent) strongly preferred.

Expert-level proficiency in the implementation, management, and support of the following technologies:

• Global, highly available Cisco/Palo Alto WAN/LAN environments

• Dynamic routing protocols — OSPF and BGP

• LAN Switching — Spanning Tree, VLANs, EtherChannel/trunking, switch stacks

• Strong Data Center networking experience; Cisco ACI experience a plus

• OSI Model, TCP/IP, IP addressing, and subnetting

• Network performance troubleshooting tools (e.g., Wireshark)

• Palo Alto Prisma SD-WAN (iONs)

• Meraki SD-WAN (MX platform)

• Cisco iWAN / Catalyst SD-WAN

• Integrated Services Routers

• Catalyst and Nexus switching platforms

• Internet circuit high availability (BGP/iBGP)

• NAT, security zones, ACLs, high availability/failover, IDS/IPS

• VPN — Remote Access and Site-to-Site

• Palo Alto NGFW experience strongly preferred

• Experience across multiple wireless platforms (Cisco, Aruba, Meraki, etc.)

• WLAN security — 802.1x and certificate-based authentication

• Strong wireless troubleshooting skills

• DIA, VPLS, Layer 2 Fiber, and EPL circuit implementation and troubleshooting

• ISP vendor management

• DIA, VPLS, Layer 2 Fiber, and EPL circuit implementation and troubleshooting

• ISP vendor management

• Deep, hands-on Azure IaaS experience, including virtual networking, compute, and storage

• Azure networking components: ExpressRoute, VNet peering, Azure Virtual WAN, Network Security Groups, Azure Firewall, and Azure DNS

• SD-WAN integration with Azure cloud environments

• On-premise Data Center design with DR in Azure; Zerto experience a plus

• Lead the design and implementation of a cloud-first operating model, including the migration of existing on-premises services into Azure

• Network health and performance monitoring platforms (currently LogicMonitor) Development of dashboards, alerting, and reporting workflows

Additional Preferred Experience

• Cisco Unified Computing System (UCS)

• Infrastructure and information security practices

• Scripting or automation skills (Python, Ansible, or similar) a plus

• Deeply committed to the firm's network reliability, with availability to provide 24x7x365 support coverage

• Calm under pressure with the tenacity to resolve critical issues with urgency and sound judgment

• Excellent prioritization and time management skills, with a clear understanding of the firm's uptime expectations

• Relentlessly results-driven with a continuous improvement mindset

• Exceptional communication skills — equally effective with technical peers and non-technical stakeholders

• Self-motivated and capable of operating with autonomy in a lean team environment Strong leadership presence with the ability to mentor other team members and influence cross-functional partners

• Domestic and international travel required

Requirements
We are committed to creating a workplace that fosters a collegial, inclusive, and collaborative environment  As part of the Providence team, it’s important that we hire candidates that align and exhibit our values:

• Demonstrated ability to work effectively across teams, actively contribute ideas, and build strong, trust‑based relationships to achieve shared goals and drive collective success.

• Proven track record of taking accountability for outcomes, following through on commitments, and acting with honesty, transparency, and ethical judgment in all situations.

• Commitment to fostering a positive, engaging workplace culture by supporting colleagues, contributing to a sense of belonging, and modeling behaviors that reflect and strengthen our organizational values.

• Ability to work respectfully with individuals of diverse backgrounds, perspectives, and experiences, demonstrating empathy, fairness, and a commitment to inclusive practices in everyday interactions and decision‑making.

This role may periodically require work outside standard business hours to meet business needs and deadlines. Performance is measured by results, quality of work, and timely delivery; employees are expected to use sound judgment regarding after-hours support and communicate proactively when unavailable.

This position is primarily performed in a professional office environment and involves prolonged computer use, regular communication by phone/video/email, attendance at meetings, and use of standard office equipment. Occasional business travel may be required based on business needs.