AECOM

Senior Document Controller

AECOM$95K — $115K *
Real Estate & Construction
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree and 6 years of relevant experience, or equivalent experience/education.
  • Experience with enterprise-wide Document Control Systems as an administrator or subject matter expert (SME).
  • Worked on at least two projects similar in scope, ideally in large infrastructure or public-sector programs.
  • Demonstrated document control experience on complex programs or capital projects.
  • Strong knowledge of document management systems and compliance requirements.
  • Proficient in Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms.

Responsibilities

  • Serve as a senior subject matter expert for organizational document control systems and processes.
  • Guide and mentor Document Controllers, Program Analysts, and project teams.
  • Act as system administrator for the enterprise Document Control System, managing configurations, permissions, and workflows.
  • Oversee document processing to ensure compliance with standards and contractual requirements.
  • Review document submittals for accuracy and compliance before integration into systems.
  • Support audits by maintaining traceable and properly managed documentation.
  • Develop and maintain various documentation including SOPs and user guides.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Life, AD&D, and disability insurance.
  • Paid time off and leave of absence options.
  • Flexible work arrangements and well-being resources.
  • Employee assistance programs and business travel insurance.
  • Retirement savings plan and employee stock purchase plan.
Full Job Description
Job Description

AECOM is seeking twoSenior Document Controller's for one of our offices in Sacramento, CA. This role serves as a subject matter expert and technical lead for document control operations and systems, supporting both current project needs and the Authority's enterprise-wide document control initiatives. This role ensures compliance with document control standards, oversees document management processes, supports system administration and adoption, and provides guidance to project teams and stakeholders. The position plays a key role in maintaining document integrity, audit readiness, and continuous improvement across complex programs.

  • Serve as a senior-level subject matter expert for document control systems, processes, and standards across the organization
  • Provide guidance, mentoring, and technical support to Document Controllers, Program Analysts, and project teams
  • Act as a system administrator or power user for the enterprise Document Control System, supporting configuration, permissions, workflows, and troubleshooting
  • Support enterprise document control initiatives, including system rollout, enhancements, and adoption strategies
  • Oversee document intake, processing, distribution, storage, and archival activities to ensure compliance with standards, contractual requirements, and regulatory obligations
  • Ensure adherence to document control procedures, metadata requirements, naming conventions, version control, and classification standards
  • Review document submittals for completeness, accuracy, and compliance prior to acceptance into document management systems
  • Support audit readiness efforts by ensuring documentation is complete, traceable, and properly maintained
  • Support the procurement, deployment, configuration, and optimization of the enterprise-wide Document Control System
  • Participate in defining system requirements, workflows, user roles, and reporting capabilities
  • Identify system gaps, risks, and improvement opportunities; recommend and support enhancements to improve efficiency and data integrity
  • Develop and maintain process maps, SOPs, desk manuals, and system user guides
  • Monitor document control performance metrics, workload trends, and compliance indicators
  • Maintain document control dashboards, trackers, and reporting tools to provide visibility into system health and operational performance
  • Support risk identification and mitigation by maintaining document control risk logs and issue trackers
  • Prepare summaries, reports, and briefings for leadership related to document control performance and system adoption
  • Serve as a primary point of contact for document control matters with internal staff, consultants, contractors, and external partners
  • Coordinate closely with project teams, IT, Business Analysts, procurement, and compliance staff to support document control needs
  • Provide training, onboarding, and ongoing support to users of document control systems
  • Support change management efforts related to new tools, workflows, and standards
  • Contribute to continuous improvement initiatives to enhance document control efficiency, clarity, and consistency
  • Support special projects, enterprise initiatives, and strategic priorities as assigned
  • Promote a culture of accuracy, accountability, and best practices in document control


Qualifications

Minimum requirements:
  • BA/BS + 6 years of relevant experience or demonstrated equivalency of experience and/or education.

Preferred Requirements:
  • Experience supporting or administering an enterprise-wide Document Control System as a system administrator or SME.
  • Experience on at least two (2) projects similar in scope and complexity, preferably within large infrastructure, transportation, or public-sector programs.
  • Demonstrated experience performing document control functions on complex programs or capital projects.
  • Strong knowledge of document management systems, document control standards, and compliance requirements.
  • Proficiency with Microsoft Office, SharePoint, Adobe Acrobat, and enterprise document management platforms.
  • Strong organizational, analytical, and communication skills with the ability to manage multiple priorities.
  • Experience developing SOPs, workflows, process maps, and training materials.
  • Ability to work independently and collaboratively with multidisciplinary teams.
  • Professional certification in document or records management (e.g., CDIA+, CRM) or equivalent
  • Familiarity with audit processes, regulatory compliance, and document retention requirements.
  • Experience supporting system implementation, change management, or enterprise process improvement initiatives.


Additional Information
  • Sponsorship is not offered for this position.


At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

About AECOM

AECOM is a global provider of professional technical and management support services to a broad range of markets, including transportation, facilities, environmental, energy, water and government. With approximately 45,000 employees around the world, AECOM is a leader in all of the key markets that it serves. AECOM provides a blend of global reach, local knowledge, innovation and technical excellence in delivering solutions that create, enhance and sustain the world's built, natural, and social environments. A Fortune 500 company, AECOM serves clients in more than 150 countries and had revenue of $8.0 billion during the 12 months ended March 31, 2014.

AECOM Careers

Join AECOM, a premier global team of professionals dedicated to delivering infrastructure and environmental solutions. At AECOM, we are committed to fostering a culture of innovation, leadership, and diversity, making it an ideal place for ambitious individuals looking to advance their careers.

Work You’ll Do

At AECOM, you will be part of a dynamic team that thrives on challenges and is passionate about making a positive impact on the world. Our projects range from building sustainable cities to creating efficient transportation systems, offering a variety of job opportunities to apply your skills and grow professionally.

Explore AECOM’s Diverse Opportunities

Whether you are seeking an internship, a full-time position, or a leadership role, AECOM offers a spectrum of career paths across multiple disciplines. Our global presence provides unparalleled opportunities for professional growth and networking, allowing you to shape your career path in ways only limited by your imagination.

Innovate and Lead

Join a company where innovation and leadership go hand in hand. AECOM is a place where you can lead critical projects, influence strategies, and deliver solutions that contribute to our clients' success. Our leadership and diversity training ensure that you have the tools to lead effectively and inclusively, fostering an environment where all ideas are welcomed and explored.

Be Part of a Great Team

AECOM’s culture is centered on collaboration and excellence. Work alongside some of the brightest minds in the industry, benefiting from a wealth of knowledge and experience that will enhance your professional development. Our team’s diversity fuels creativity and drives innovation, making AECOM a breeding ground for new ideas.

Future-Proof Your Career

AECOM is dedicated to your long-term career development. With access to cutting-edge projects and leading-edge technology, your skills will stay relevant in an ever-evolving industry. Our comprehensive benefits support your health, well-being, and financial security, ensuring you and your family are taken care of.

Join Our Team

Discover the array of job opportunities at AECOM by exploring open positions that match your skills and interests. We are continuously hiring and looking for professionals who are curious, creative, and driven to excel.

Stay Connected

Keep up to date with industry trends, career tips, and AECOM news through our careers blog. Engage with us on professional networking platforms to stay informed about new openings and company updates.

Prepare for Your Future

Ready to advance your career at AECOM? Prepare your resume, hone your interview skills, and connect with us to find out how your aspirations align with our goals. At AECOM, your potential is limitless.

Explore AECOM Jobs

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AECOM: Where Careers Grow

At AECOM, we don’t just offer jobs; we offer careers that make a difference. Join us in building a better world together.
Learn more about AECOM
Size
51,000 employees
Market Cap
$11.8 billion
Industry
Net Income
-$200.8 million
Founded
1990
5 Year Trend
-6.3%
Revenue
$13.3 billion
NASDAQ

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