Macy's

Senior Director, Talent Development & Performance

Macy's$130K — $180K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's preferred with 10-15+ years of experience.
  • 10-15+ years in HR, including 5-10 years in a Business Unit role.
  • Excellent written and verbal communication skills.
  • Proven ability to develop multifaceted HR strategies that support business outcomes.
  • Strong leadership skills with business acumen and client support orientation.

Responsibilities

  • Create and implement talent performance and development strategies across the organization.
  • Develop succession planning processes to identify and cultivate Top Talent.
  • Manage processes ensuring a diverse internal bench for key roles with HR and Talent Acquisition.
  • Facilitate talent reviews to align on development and acquisition needs for Top Talent.
  • Address skill gaps with integrated talent strategies that align with business initiatives.
  • Establish cross-functional partnerships to deliver effective talent strategies.
  • Define the impact of Talent Development programs and establish key metrics for assessment.

Benefits

  • Comprehensive health benefits including medical, dental, and vision.
  • 401(k) retirement plan with company match.
  • Generous employee discount on company products.
  • Professional development opportunities and training programs.
  • Flexible work hours to accommodate work-life balance.
Full Job Description
Job Description

Job Overview

The Senior Director Talent Development & Performance is responsible for the strategy, implementation and impact of the continuous improvement and performance of all Bloomingdale's colleagues. As a business partner to both Store and Central leadership, this individual will create a comprehensive, integrated enterprise-wide talent strategy and execute processes that attract top talent, retain high performers, and offer ongoing development for all at Bloomingdale's. The Senior Director Talent Development & Performance will build organizational capability and capacity; strategically shaping the future of Bloomingdale's and creating a positive business impact through the effective utilization of our workforce.

Sets overall Talent Development and Performance Strategies for Bloomingdale's key talent initiatives:
  • Development: College Programs, Ongoing Development Hourly & Professional, Onboarding, HIPO Programs, BLT Enrichment
  • Talent Performance: Talent Review & Succession Planning, Annual Performance (Goal Setting, LDR, Review Boards, Annual), Check-ins, PTG and Spot Bonus
  • Culture Pulse Survey: Communication strategy, analysis, and response strategy

Essential Functions
  • Create and drive strategy and framework for talent performance and development across all areas of the business.
  • Develop talent and succession planning processes that identify Top Talent for customized development, ensures ready now successors for critical roles.
  • Develop and manage the processes for defining and ensuring a strong, diverse internal bench of ready candidates for key roles in partnership with HR Business Partners and Talent Acquisition teams.
  • Plan & facilitate robust talent reviews that yield alignment on Top Talent development, succession & external acquisition needs.
  • Ensure talent strategies address current and anticipated skill gaps in alignment and integrated with other talent and business initiatives.
  • Establish collaborative relationships with business leaders and other support functions ensuring effective cross functional partnerships to deliver efficient and meaningful talent strategies.
  • Define the impact of Talent Development programs across Bloomingdale's, establish key metrics to assess value and impact.
  • Lead a team that builds an organizational commitment to talent and leadership development initiatives by demonstrating the delivered value of the investment in the development of employees.
  • Proactively and effectively address components of workplace culture that impede organizational and individual effectiveness in a manner consistent with the organization's values.

Qualifications
  • Education/Experience: Bachelor's degree required with 10-15+ years of HR and 5-10 years of Business Unit experience or Masters with 10-15+ years of experience preferred.
  • Communication Skill: Excellent written and verbal communication skills. Ability to read, write and interpret instructional documents such as reports and procedure manuals.
  • Reasoning Ability: Strong critical thinker with a strategic mindset. Proven ability to put in place multifaceted HR strategies that support and drive business outcomes.
  • Physical Demands: This position involves regular walking, standing, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. Involves close vision, color vision, depth perception, and focus adjustment.
  • Other Skills: Strong leadership profile, business acumen and client support orientation. A proven influencer with experience in organizational design and effectiveness.
  • Work Hours: Ability to work a flexible schedule based on department and company needs. Regular, dependable attendance and punctuality.


This job description is not all inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time.

About Macy's

Macy's Careers

Join the vibrant team at Macy's—a leader in the retail industry, offering unparalleled job opportunities that empower you to leverage your skills and drive innovation. At Macy's, we are committed to fostering a culture of diversity and professional growth, making it an exciting time to become part of our global community. Work You'll Do Embark on a career at Macy's and be at the forefront of the retail revolution. With a variety of positions available, from in-store roles to corporate leadership, Macy's provides a platform for professional development and career advancement. Whether you're looking for a full-time position or a part-time internship, Macy's offers a dynamic work environment where your contributions are valued and celebrated. Join Macy's market-leading team to help redefine the shopping experience for millions of customers worldwide. Lead through innovation and be part of a company that prides itself on its commitment to leadership and excellence in the retail sector. Transform your career with Macy's through our comprehensive training programs and development opportunities. Work alongside a diverse team of professionals, all driven by a shared goal of delivering exceptional service and driving success in a competitive marketplace. Macy's Employment Experience At Macy's, we understand that our employees are our greatest asset. That's why we offer competitive benefits, including health insurance, retirement plans, and employee discounts, to ensure our team members are supported both personally and professionally. Our commitment to diversity and inclusion is evident in our hiring practices and corporate culture. We strive to create an environment where all employees can thrive and contribute to our collective success. Macy's is not just a company; it's a community where innovation, leadership, and teamwork are at the heart of what we do. Innovative Work Macy's is a place where you can harness your skills to explore new ideas and innovative solutions. Our commitment to innovation is what sets us apart and keeps us at the forefront of the retail industry. Join us and contribute to projects that redefine retail and improve customer experiences across all our channels. Be Part of a Great Team At Macy's, you'll collaborate with talented professionals who are passionate about redefining retail. Our team's unparalleled capabilities and dedication to excellence make Macy's a leader in the industry. Here, your career will flourish as you work on diverse projects and make a real impact on our company's future. Future-Proof Your Career With Macy's, the sky's the limit when it comes to career growth and opportunities. Advance your career through our training and development programs, designed to nurture your professional skills and prepare you for future leadership roles. Grow with us and see how far your ambition can take you. Stay Connected Join Our Team Search for open positions that match your skills and interests at Macy's. We are always on the lookout for passionate, creative, and solution-driven team players. Explore the numerous career paths available and find the perfect fit for you. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who make Macy's a fantastic place to work. Our careers blog is your go-to resource for everything from interview tips to resume advice. Job Alert Emails Customize your subscription to receive job alerts and the latest news from Macy's. Tailor your preferences to see exciting and rewarding opportunities that align with your career aspirations. Join us and be part of a company that values innovation, leadership, and a diverse workforce.
Learn more about Macy's
Size
88,857 employees
Market Cap
$5.4 billion
Industry
Net Income
-$3.9 billion
Founded
1858
5 Year Trend
-0.4%
Revenue
$18 billion
NASDAQ

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