ServiceNow

Senior Director, Product Unified Security and Exposure Management

ServiceNow • $254K — $445K *
Santa Clara, CA 95051In-Person
Information Technology
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 12+ years of product management, engineering, or relevant industry experience in high tech, enterprise software, or cybersecurity.
  • Deep cyber domain expertise in CTEM, cloud security, vulnerability management, or SIEM.
  • Proven experience building and scaling enterprise-grade products for large enterprises.
  • Experience integrating AI into decision-making and workflows for mission-critical operations.
  • Strong communication skills to present complex technical information clearly to diverse audiences.
  • Comfortable with a data-driven approach to defining success metrics and prioritizing requirements.
  • Desirable: Experience with the ServiceNow Platform or comparable large-scale enterprise platforms.

Responsibilities

  • Lead product innovation and define the architecture for AI-native security products.
  • Manage a team of Product Managers in the ideation and development of USEM solutions.
  • Interface with large-enterprise customers and internal teams to understand security needs.
  • Drive product roadmap to deliver innovation and collaborate across product lines.
  • Work closely with architects and engineering to design reliable and scalable solutions.
  • Establish a compelling vision for USEM and provide thought leadership across the security portfolio.
  • Communicate plans, progress, and success metrics across cross-functional teams.

Benefits

  • Health plans including flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Matching donations program.
  • Flexible time away plan and family leave programs.
Full Job Description
Job Description

What you get to do in this role:
  • The Unified Security and Exposure Management (USEM) team equips the modern CISO organization to see, prioritize, and remediate risk across the enterprise attack surface. We are looking for a leader to define the next generation of these product lines as AI-native by design, built for the post-mythos world reshaping how CISOs manage cyber risk, prioritize remediation, and operationalize security outcomes at scale. This is a very strategic position for our company. As a Sr. Director of Product Management you will lead product innovation, influence product direction, define architecture, and ensure the quality of enterprise-grade security products.
  • As a Sr. Director of Product Management, you will lead a team of Product Managers in the ideation, defining, designing, and development of the next generation of USEM. You will lead by example on the defining challenge of this space - building AI-native, agentic security operations that enterprises can trust to run at scale, grounded in the data, workflows, and integrations their security programs already depend on - solving complex business problems for the CISO organization in a high-energy, startup-like environment with experienced industry leaders and a highly collaborative team.
  • This role will require you to interface with large-enterprise customers, CISOs, and internal teams across the platform and security portfolio - understand the evolving needs of security teams and deliver reliable, scalable solutions that reduce risk. The successful candidate will have an established background in enterprise cybersecurity, a track record of defining product roadmaps focused on top-line growth and getting customers to value, strong technical depth & excellent communication skills.


Qualifications

To be successful in this role you have:
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. You understand what it takes to make AI dependable inside mission-critical enterprise workflows - the reliability, governance, and grounding in real data and systems that security operations demand.
  • Deep cyber domain expertise in one or more of CTEM (Continuous Threat Exposure Management), cloud security, vulnerability management, or SIEM - with real fluency in how a CISO organization operates, buys, and measures success.
  • Proven experience building and scaling enterprise-grade products sold to large enterprises, including a strong understanding of how to architect and build on large-scale platforms that leverage shared services.
  • Establish a compelling vision for USEM and provide thought leadership across the interconnected security portfolio.
  • Drive product roadmap to deliver innovation, collaborating closely with different product lines and driving to a common goal.
  • Work closely with architects and engineering directors to design reliable, secure, and scalable solutions while ensuring a frictionless user experience.
  • Comfortable with a data-driven approach in defining success metrics, prioritizing requirements, and communicating plan, progress, and success across a cross-functional team.
  • Excellent communication skills, ability to present complex technical information in a clear and concise manner to a variety of audiences
  • 12+ years of product management, engineering, or relevant industry experience in high tech, enterprise software, or cybersecurity.
  • Desirable
  • AI or agentic product experience delivered inside enterprise workflows at scale - pairing governance, reliability, and explainability with modern AI capabilities.
  • Experience with the ServiceNow Platform or a comparable large-scale enterprise platform.
  • Direct experience developing or managing products in the CTEM, vulnerability management, cloud security, or SIEM space.
  • Experience leading a major platform transition, category-defining launch, or new-category creation in enterprise security software.

JV20

For positions in this location, we offer a base pay of $254,500 - $445,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

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Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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