Direct Supply, Inc

Senior Director, Product Development & Improvement - DSMI

Direct Supply, Inc$140K — $180K *
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering; advanced degree preferred
  • 12+ years of experience in engineering and product development; 10+ years in leadership roles
  • Proven leadership of multi-disciplinary teams across Engineering, Program Management, and Operations
  • Prefer experience in regulated, consumer product, or healthcare-adjacent industries
  • Track record of delivering customer-centric innovations and product scaling in complex environments
  • Ability to travel up to 15%
  • Valid driver's license with satisfactory record

Responsibilities

  • Lead and develop Engineering and Program Management teams for high-quality execution
  • Optimize full product development from concept to commercialization
  • Translate business strategies into actionable engineering roadmaps
  • Champion AI and automation to enhance efficiency and reduce time-to-market
  • Collaborate with Category, Supply Chain, and Sales to align product development with customer needs
  • Oversee program budgets and resource planning
  • Manage risks and ensure technical decisions meet requirements

Benefits

  • Generous benefit package
  • Opportunities for growth and professional development
  • Collaborative work environment focused on innovation
  • Commitment to diversity and equal opportunities
  • Access to cutting-edge technology and tools
Full Job Description
Position Summary:

In the Senior Director, Product Development & Improvement - DSMI position, you'll lead a high-performing team of engineers and a program manager to drive innovation, product excellence, and continuous improvement across Direct Supply's proprietary brands. You'll oversee the end-to-end product development system-combining technical depth, execution rigor, and business acumen to deliver cost-effective, high-performing solutions that meet market needs and accelerate company growth.

Skills Needed:
  • Champions Innovation - Propels teams to unlock value with cutting-edge, tech-enabled innovations. Stays ahead of the tech curve, ready to embrace the next big thing. Leads with an entrepreneurial mindset and takes calculated risks.
  • Drives Accountability & Results - Sets clear goals and ensures team members deliver top-notch results. Uses data and tech to boost accountability, pushing everyone to excel individually and as a team.
  • Thinks Strategically - Anticipates future trends and aligns actions with long-term objectives. Draws on broad knowledge to craft future-focused plans that effectively translate strategy into action.
  • Demonstrates Executive Presence - Ignites enthusiasm and inspires trust and confidence. Effortlessly captivates customers and Executives. Exudes a commanding presence while keeping cool and staying humble.
  • Demonstrated technical expertise in product development, with proven results delivering innovative, cost-effective proprietary products.
  • Excellent ability to lead complex engineering and program execution across innovation, cost-out, and quality initiatives.
  • Strong decision-making grounded in business impact, execution velocity, and customer insight.
  • Experience leveraging AI and automation to improve engineering efficiency and drive consistent outcomes.


What You'll Do and Impact:
  • Lead and develop Engineering and Program Management teams, driving accountability, alignment, and high-quality execution across all DSMI product initiatives.
  • Own and optimize the full product development system, from concept to commercialization, across new products, cost-out, and improvement efforts.
  • Translate business strategies into actionable engineering and execution roadmaps that fuel growth and operational excellence.
  • Champion the use of AI and automation to enhance development efficiency, reduce time-to-market, and ensure delivery consistency.
  • Partner with Category, Supply Chain, and Sales to align product development with customer needs and strategic goals.
  • Oversee program budgets, forecasts, and resource planning to ensure alignment with investment priorities and business outcomes.
  • Proactively manage risk, resolve cross-functional issues, and ensure technical decisions meet both regulatory and commercial requirements.


Experience:
  • Bachelor's degree in Engineering (Design, Industrial, or related field required); advanced degree a plus
  • 12+ years of experience in engineering and product development, with 10+ years in leadership roles
  • Proven ability to lead multi-disciplinary teams across Engineering, Program Management, and Operations
  • Experience in regulated, consumer product, or healthcare-adjacent industries preferred
  • Track record of delivering customer-centric innovations, margin improvements, and product scaling in complex environments
  • Ability to travel by car and/or plane up to 15%
  • Valid, unexpired driver's license with satisfactory driving record


Additional Items of Interest:
  • Experience in a Stage Gate or PMO-driven innovation system strongly preferred
  • Voice of Customer experience and iterative design methodology highly valued

Job to be performed in the location listed. Generous benefit package available.

About Direct Supply, Inc

Direct Supply, Inc. is a supplier of equipment, eCommerce and service solutions to the senior living industry. The company offers a wide range of products and services including furniture, housekeeping, food service, maintenance, and technology solutions. Direct Supply, Inc. is headquartered in Milwaukee, Wisconsin and was founded in 1985.
Learn more about Direct Supply, Inc
Size
2,000 employees
Industry
Founded
1985

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