DHL Group

Senior Director Operations

DHL Group$185K — $235K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience is required.
  • 3-5 years in the logistics industry is necessary.
  • 9-10 years of management experience required.
  • Extensive 3PL experience with transportation focus is crucial.
  • Experience in customer contract management is preferred.

Responsibilities

  • Drive operational excellence across multiple distribution centers.
  • Cultivate and maintain strong customer relationships.
  • Assemble and direct high-performing teams at each location.
  • Manage teams, fostering professional development at all levels.
  • Collaborate with other DHL departments to support performance growth.
  • Serve as a key management team member in a global supply chain leader.
  • Exercise entrepreneurial freedom to shape business unit operations.

Benefits

  • Medical, Dental, Vision, and Prescription coverage.
  • Discounted Stock Purchase Program.
  • Participation in a General Bonus Plan.
  • 401K retirement plan options.
  • Generous Paid Time Off (PTO) policy.
Full Job Description
DHL Supply Chain is seeking a Senior Director of Operations for our Dedicated Delivery team within the Automotive sector. The ideal candidate will bring extensive third-party logistics (3PL) experience, with a strong emphasis on transportation and dedicated delivery solutions.

This leadership role is responsible for driving operational excellence, financial performance, and strategic execution across a complex, multi-site account portfolio. In addition, the Senior Director will serve as a key partner in business development efforts, providing consultative expertise to support growth opportunities and customer expansion initiatives.

Candidates must possess a proven track record of leading large-scale transportation operations, delivering results in dynamic environments, and influencing both internal and external stakeholders. The position has a minimum travel requirement of up to 50%.

Senior Director Operations

The Senior Director of Operations has a national salary range of $185,000 - $235,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan, 401K and a generous PTO policy.

Job Description

We're looking for a Senior Operations Director to lead multiple distribution centers - each with individual customers who have their own sets of requirements. You'll cultivate customer relationships, becoming an extension of their business and enabling DHL Supply Chain to play an required role in their success. You'll be held to very high standards - because our company has set a very high standard in our industry.

Our ideal Senior Operations Director has a full understanding of the importance of customer relationships - including the crucial role of the General Manager, Operations Managers and front-line Supervisors in growing those relationships. This position is a critical link between each distribution center and senior leadership and is held accountable for the success and growth of the group.
• You'll drive a culture of performance and results through your teams
• You'll assemble and direct strong teams at each distribution center in your group
• You'll manage multiple teams and support their professional development at all levels
• You'll support your group and drive performance by developing a strong network throughout DHL Supply Chain's functional departments
• You'll be a key member of the management team of the largest global supply chain company
• You'll have access to a myriad of development and educational programs to help your leaders grow
• You'll work with your manager on developing your growth and career direction
• You'll have entrepreneurial-like freedom to structure your business unit
• You'll get results
• You'll love it

Required Education and Experience
• Bachelor's degree or equivalent experience, required
• 3-5 years logistics industry experience, required
• 9-10 years of management experience, required
• Experience in customer contract management preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

About DHL Group

DHL Group is a German multinational package delivery and supply chain management company. It is part of the larger Deutsche Post DHL Group. DHL operates in over 220 countries and territories worldwide, making it the most international company in the world. With a workforce exceeding 550,000 employees, DHL is one of the largest employers in the world.
Learn more about DHL Group
Size
550,000 employees
Industry
Founded
1969

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