Senior Director of ReStore

Habitat for Humanity of Dane County

$85K — $115K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of progressive leadership experience in retail or operations
  • Experience managing various functions and teams across multiple locations
  • Ability to build trust and credibility within an organization
  • Strong strategic thinker with hands-on execution skills
  • Experience in mentoring and developing team leaders
  • Demonstrated emotional intelligence and accountability
  • Strong financial and analytical skills with budgeting experience
  • Proven success in team building and operational improvement

Responsibilities

  • Shape the long-term strategy for ReStore operations
  • Lead initiatives to improve efficiency and customer experience
  • Coach and develop future leaders within the team
  • Oversee all aspects of retail sales and logistics operations
  • Establish performance metrics for operational excellence
  • Identify opportunities for revenue growth and community impact
  • Ensure operations align with Habitat Dane's mission and values

Benefits

  • Full-time Monday to Friday position
  • Collaborative work environment with dedicated volunteers
  • Focus on mission-driven impact and community service
  • Opportunities for leadership development and team engagement
Full Job Description
Madison, Wisconsin | Full Time | Monday-Friday |Salary: $85,000-$115,000

As Senior Director of ReStore, you will provide strategic and operational leadership for ReStore East and ReStore West, overseeing approximately 20 team members across retail operations, warehouse and logistics, transportation, and support functions, while partnering with a dedicated volunteer base that helps power our mission.

In this role, you will:
  • Shape the future vision and long-term strategy of Habitat Dane's ReStore operations.
  • Lead operational improvements and change initiatives that enhance efficiency, team engagement, and customer experience.
  • Develop managers and future leaders through coaching, mentoring, and performance development.
  • Oversee retail sales, merchandising, inventory management, donation acquisition, warehouse operations, fleet management, and logistics.
  • Establish performance metrics and accountability systems that support operational excellence and financial sustainability.
  • Identify opportunities for revenue growth, process improvement, and community impact.
  • Partner with senior leadership to support organizational priorities and long-term growth.
  • Ensure facilities, operations, and teams operate safely, effectively, and in alignment with Habitat Dane's mission and values.

What We're Looking For

Beyond technical qualifications, we're seeking a leader who combines strong business acumen with a passion for people and mission.

The successful candidate will:
  • Bring seven or more years of progressive leadership experience in retail, operations, logistics, warehousing, procurement, or business management.
  • Have experience managing multiple functions, locations, or operational teams.
  • Build trust and credibility across all levels of an organization.
  • Balance strategic thinking with hands-on execution.
  • Develop and mentor leaders while creating an engaged workplace culture.
  • Lead with humility, emotional intelligence, accountability, and optimism.
  • Demonstrate strong financial and analytical skills, including budgeting and performance management.
  • Have a proven track record of building teams, improving operations, and achieving measurable results.


Salary Description

$85,000-$115,000

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