Salary: $180,000.00 - $250,000.00 Annually
Location : Aurora, CO
Job Type: Full-Time
Department: Operations
Opening Date: 07/16/2026
Closing Date: 7/23/2026 11:59 PM Mountain
FLSA: Exempt

Description

We are seeking a dynamic and strategic Senior Director of Field Operations to lead, optimize, and scale field operations across the organization. This leadership role is responsible for overseeing day-to-day field execution while developing long-term operational strategies that align with organizational goals, customer expectations, and growth initiatives.

The Senior Director of Field Operations will provide leadership for multiple field teams, ensuring operational excellence, workforce productivity, safety compliance, quality standards, and customer satisfaction. The ideal candidate combines executive-level strategic planning with a hands-on operational mindset, driving continuous improvement, process standardization, and cross-functional collaboration across the enterprise. This leader will serve as a key member of the leadership team, influencing organizational strategy, operational performance, employee engagement, and service delivery outcomes.
Responsibilities

• Strategic Leadership: Develop and execute field operations strategies that support organizational objectives, operational excellence, and sustainable growth.
• Operational Excellence: Oversee all field operations activities, ensuring efficient execution, standardized processes, and consistent service delivery across multiple locations or regions.
• Team Leadership & Development: Lead, mentor, and develop regional managers, supervisors, and field teams while fostering a culture of accountability, safety, engagement, and high performance.
• Performance Management: Establish, monitor, and report on operational KPIs, service metrics, productivity measures, quality indicators, and customer satisfaction results.
• Resource Planning: Direct workforce planning, staffing strategies, equipment allocation, and operational readiness to meet business demands.
• Safety & Compliance: Ensure adherence to all applicable federal, state, local, and company safety regulations, policies, and operational standards.
• Financial Management: Develop and manage departmental budgets, capital expenditures, forecasting, cost-control initiatives, and operational investments.
• Process Improvement: Identify opportunities for operational improvements through technology, automation, workflow optimization, and best-practice implementation.
• Project & Program Oversight: Lead large-scale operational initiatives, capital projects, system implementations, and organizational change efforts.
• Customer & Stakeholder Engagement: Partner with internal departments, customers, vendors, and external stakeholders to ensure successful project delivery and exceptional customer experiences.
• Vendor & Contract Management: Oversee strategic vendor relationships, service agreements, procurement activities, and contract performance.
• Risk Management: Identify operational risks, develop mitigation strategies, and ensure business continuity across field operations.
• Executive Reporting: Provide regular updates, strategic recommendations, and operational performance reports to executive leadership.
• Additional duties as assigned.

Typical Qualifications

• 12+ years of progressive operational leadership experience, including at least 7 years leading large field operations teams across multiple locations or regions.
• Demonstrated success managing large-scale operations, service delivery organizations, construction, infrastructure, utility, transportation, public sector, or related field operations environments.
• Proven experience leading managers and supervisors while overseeing geographically dispersed workforces.
• Strong knowledge of operational planning, workforce management, budgeting, forecasting, and performance measurement.
• Experience implementing operational excellence methodologies, continuous improvement initiatives, and process standardization programs.
• Exceptional leadership, communication, stakeholder management, and change-management skills.
• Proven ability to influence senior leadership and drive organizational strategy.
• Strong analytical and problem-solving capabilities with experience utilizing operational data and metrics to support decision-making.
• Demonstrated experience managing vendor relationships, contracts, and capital projects.
• Ability to travel as necessary to support field operations and organizational initiatives.

Education

• Bachelor's degree in Business Administration, Operations Management, Engineering, Public Administration, Construction Management, or a related field required.
• Master's degree in Business Administration (MBA), Operations Management, Engineering, or related discipline preferred.
• Professional certifications such as PMP, Lean Six Sigma Black Belt, Certified Director of Operations (CDO), APICS/ASCM, or equivalent are highly desirable.

2026 E470 Public Highway Authority Summary of Benefits

E470 Public Highway Authority provides a competitive, comprehensive benefits package designed to support employee health, financial stability, professional development, and overall well-being.

Medical & Prescription Plan: 3 plan options to choose from

• United Healthcare Low-Deductible Plan (PPO4)
  • Coverage plans for employee, spouse and/or dependents (100% PHA-paid)
  • No monthly premium for employees
  • Plan is eligible for an employee funded Flex Spending Account (FSA)
• Kaiser Permanente No-Deductible Plan (KP-HMO 45)
  • Coverage plans for employee, spouse and/or dependents (100% PHA-paid)
  • No monthly premium for employees
  • Plan is eligible for an employee funded Flex Spending Account (FSA)
• United Healthcare High-Deductible Plan (HDHP5)
  • The Authority will cover 90% of the plan premiums.
  • The Authority will fully fund the employee HSA Account

Plan

Employee Monthly Premium

HSA Employer Contribution

Employee Only

$56.00

$4,400

Couple

$118.00

$8,750

EE w/child

$93.00

$8,750

Family

$160.00

$8,750
Dental Plan: Delta Dental

• Coverage for employee, spouse and dependents (100% PHA-paid)

Vision Plan: VSP

• Coverage for employee, spouse and dependents (100% PHA-paid)

Life Insurance & Disability Coverage

• Life Insurance coverage for employees at two times annual salary (100% PHA-paid)
• Short- & Long-Term Disability for employee at 2/3 of salary (100% PHA-paid)

Employee Assistance Plan

• EAP for employees and dependents (100% PHA paid)
• The Employee Assistance Program provides confidential support for counseling, personal matters, financial issues, and family challenges.
• Modern Health & All One Health - 6 counseling sessions per year, per incident

Retirement Plans

• International City Management Association (ICMA)
• PHA employees are eligible to participate in three retirement plans:

Plan Type

Participation

Vesting

Percentage

401(a)

Automatic

100% upon enrollment

10%

401(a)

Mandatory

100% at hire

6.2% each from employer & employee

457

Voluntary

100% upon enrollment

Employer match up to $3,000

ROTH

Voluntary

Employee only

Employee election; post-tax
Time Off

• PTO is a combination of Sick & Personal Leave
• Employees may accumulate up to a maximum of 500 PTO hours

Length of Service

PTO Earned

One month through four years

16 Hours for each full month of service

Four years, one month through nine years

18 Hours for each full month of service

Over nine years

20 Hours for each full month of service
Paid Holidays

• New Year's Day
• Martin Luther King Day
• President's Day
• Memorial Day
• Juneteenth Day
• Independence Day

• Labor Day
• Veteran's Day
• Thanksgiving Day
• Day After Thanksgiving
• Christmas Day
• Float (Executive Director designated

Toll Reimbursement

• All commuting and business-related tolls

Professional Development

• Employees have access to paid professional development opportunities, including workshops, conferences, training programs, and certifications.
• Work directly with your manager to identify opportunities and budget allocations.

01

Which statement below best describes the highest level of education you have completed?

• High school graduate, diploma or the equivalent (GED)
• Associate degree
• Bachelor's degree
• Master's degree
• Professional degree
• Doctorate degree

02

Do you have at least 12 years of progressive operational leadership experience, including at least 7 years leading large field operations teams across multiple locations or regions?

• Yes
• No

03

Do you currently live in the State of Colorado or are you able to relocate at your own expense?

• Currently live in the State of Colorado
• Able to relocate at my own expense
• Do not currently live in Colorado and am unable to relocate.

Required Question