Senior Director of Crisis Operations

Highland Rivers Behavioral Health

• $100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Nursing
  • Active, unrestricted RN license in Georgia
  • 3-5 years of management experience in healthcare
  • Proven leadership skills in a clinical setting
  • Strong understanding of behavioral health and substance use programs

Responsibilities

  • Provide leadership for Crisis Stabilization Units and BHCC programs
  • Supervise nursing managers and clinical support staff
  • Ensure efficient patient transition from ERs
  • Monitor KPIs and program performance
  • Collaborate with internal programs to enhance service delivery
  • Participate in leadership and quality improvement teams
  • Manage program budgets and optimize financial performance

Benefits

  • Health Insurance through the State Health Benefit Plan of GA
  • Flexible Benefits including dental, vision, and life insurance
  • Retirement Plan with employer matching
  • 4 weeks of Paid Time Off, increasing with service
  • 10 paid holidays and 1 personal day
  • Qualifying employer for Public Student Loan Forgiveness
Full Job Description
Description

Job Summary: Provide leadership, direction, and oversight of every facet of the Crisis Stabilization Units and the Behavioral Health Crisis Center (BHCC) programs and facilities. Plan, organize and direct diversified, multidisciplinary behavioral health and substance use programs. Provide guidance concerning the day-to-day delivery of established program processes to ensure smooth operation. Must be able to drive to all Crisis Stabilization Units in Rome, Cedartown, Dalton, and Marietta.

  • Supervises Nursing Managers for each of the Crisis Stabilization Units and the Program Director of the BHCC, working with each to address issues, staffing, and compliance, CAPs, providing clinical
  • Supervises management staff and other assigned clinical support staff within Crisis Services.
  • Works with the DBHDD Regional Office to ensure that individuals are placed quickly and moved from the ER's as quickly as possible
  • Monitors and works with team to maintain KPI's and expectations of DBHDD
  • Works to continuously improve quality of care on the units
  • Serves as liaison to internal programs of Highland Rivers Behavioral Health to establish good working relationships and communication for the benefit of individuals served.
  • Participates as a member of the Leadership Team and Quality Improvement team
  • Serves as an expert regarding the provision of related services.
  • Maintains programs budgets and actively monitors to reduce overtime and improve financial outcomes
  • Other duties as assigned.

Benefits:
  • Health Insurance through the State Health Benefit Plan of GA
  • Flexible Benefits such as dental, vision, life, critical illness, etc.
  • Retirement Plan with employer matching
  • 4 weeks of Paid Time Off with increase of accruals based on years of service
  • 10 paid holidays
  • 1 personal day
  • Qualifying employer for Public Student Loan Forgiveness


Requirements

Minimum Qualifications:
  • Bachelor's Degree in Nursing.
  • Active, unrestricted license as a Registered Nurse (RN) in the state of Georgia.
  • 3 - 5 years of management experience.

Preferred Qualifications:
  • Greater than 5 years of management experience.

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