Senior Director of Crisis Operations

Highland Rivers Behavioral Health

$100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate's Degree in Nursing or Master's Degree
  • Georgia License as Registered Nurse, LPC, LCSW, or LMFT
  • 3-5 years of management experience
  • Criminal background check clearance
  • Current CPR certification

Responsibilities

  • Supervise Nursing Managers and Program Director for crisis units
  • Oversee management and clinical support staff in Crisis Services
  • Collaborate with DBHDD Regional Office for expedited patient placements
  • Monitor KPIs and compliance metrics
  • Enhance quality of care within the units
  • Act as liaison with Highland Rivers Behavioral Health programs
  • Participate in Leadership Team and Quality Improvement initiatives
  • Manage program budgets and minimize overtime costs

Benefits

  • Health Insurance through the State Health Benefit Plan of GA
  • Flexible Benefits such as dental, vision, and life insurance
  • Retirement Plan with employer matching
  • 4 weeks of Paid Time Off with increased accruals for service years
  • 10 paid holidays
  • 1 personal day
  • Qualifying employer for Public Student Loan Forgiveness
Full Job Description
Description

Job Summary: Provide leadership, direction, and oversight of every facet of the Crisis Stabilization Units and the Behavioral Health Crisis Center (BHCC) programs and facilities. Plan, organize and direct diversified, multidisciplinary behavioral health and substance use programs. Provide guidance concerning the day-to-day delivery of established program processes to ensure smooth operation.

  • Supervises Nursing Managers for each of the Crisis Stabilization Units and the Program Director of the BHCC, working with each to address issues, staffing, and compliance, CAPs, providing clinical
  • Supervises management staff and other assigned clinical support staff within Crisis Services.
  • Works with the DBHDD Regional Office to ensure that individuals are placed quickly and moved from the ER's as quickly as possible
  • Monitors and works with team to maintain KPI's and expectations of DBHDD
  • Works to continuously improve quality of care on the units
  • Serves as liaison to internal programs of Highland Rivers Behavioral Health to establish good working relationships and communication for the benefit of individuals served.
  • Participates as a member of the Leadership Team and Quality Improvement team
  • Serves as an expert regarding the provision of related services.
  • Maintains programs budgets and actively monitors to reduce overtime and improve financial outcomes
  • Other duties as assigned.

Benefits:
  • Health Insurance through the State Health Benefit Plan of GA
  • Flexible Benefits such as dental, vision, life, critical illness, etc.
  • Retirement Plan with employer matching
  • 4 weeks of Paid Time Off with increase of accruals based on years of service
  • 10 paid holidays
  • 1 personal day
  • Qualifying employer for Public Student Loan Forgiveness


Requirements

MINIMUMQUALIFICATIONS:
• Education - Associates Degree in Nursing or Master's degree
• Licensure/Certification - Georgia License as Registered Nurse, LPC, LCSW or LMFT.
• Experience - 3 - 5 years of management experience
• Other - Criminal background check clearance, official academic transcripts, valid driver's license/ID drug screen, TB test, current CPRO certification.

PREFERRED QUALIFICATIONS:
  • Education - Bachelor's Degree in Nursing or Master's degree
  • Licensure/Certification - Georgia License as Registered Nurse Professional
  • Experience - Greater than 5 years of management experience

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