Senior Director of Commissioning, Aftermarket and Service

Nortek Data Center Cooling

$150K — $180K *
US-AnywhereRemote in North Carolina, US
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10-15+ years in HVAC, data center cooling, and/or commissioning/startup operations
  • Experience leading field commissioning or startup organizations
  • P&L ownership or strong commercial/financial management experience
  • Strong customer-facing experience in complex site environments
  • Experience scaling commissioning organizations (preferred)
  • Familiarity with IST/TAB processes (preferred)
  • Cross-functional leadership experience across engineering and field teams (preferred)

Responsibilities

  • Lead all commissioning operations across hyperscale and colocation customer sites
  • Own IST and TAB readiness for Nortek equipment
  • Ensure a smooth factory-to-field startup handoff and rapid issue resolution
  • Own the commissioning P&L, including revenue, cost, and margin performance
  • Drive revenue growth and identify new opportunities to expand scope
  • Ensure consistent, high-quality execution across all sites
  • Build and lead a scalable commissioning organization, developing talent aligned with growth goals

Benefits

  • Play an important role on a growing team
  • Contribute to a company powering the next generation of AI-ready data centers
  • Work in an environment with meaningful growth opportunities
Full Job Description
Job Summary

The Senior Director, Commissioning is responsible for leading Nortek DCC's global commissioning organization and end-to-end site delivery for hyperscale and colocation data center customers. This role owns the successful startup, IST/TAB readiness, and commissioning execution of Nortek equipment from factory handoff through customer acceptance and carries full P&L ownership for the commissioning business.

This leader will drive commissioning excellence and consistent field execution, own commissioning profitability and revenue growth, and build and scale a high-performing commissioning organization capable of keeping pace with rapid growth in installed base.

Key Responsibilities

1. Commissioning Leadership
  • Lead all commissioning operations across hyperscale and colocation customer sites
  • Own IST (Integrated Systems Testing) and TAB (Testing, Adjusting & Balancing) readiness for Nortek equipment
  • Ensure a smooth factory-to-field startup handoff and rapid issue resolution

2. Commissioning P&L Ownership
  • Own the commissioning P&L, including revenue, cost, and margin performance
  • Understand and actively manage the levers that influence and increase commissioning profitability
  • Drive revenue growth across the commissioning business and identify new opportunities to expand scope
  • Partner with finance and sales on pricing, quoting, and margin improvement

3. Site Execution & Delivery
  • Ensure consistent, high-quality commissioning execution across all customer sites
  • Establish clear accountability, ownership, and escalation structures for site delivery
  • Drive on-time completion against customer schedules and milestones

4. Organizational Scaling
  • Build and lead a scalable commissioning organization
  • Develop Service Managers and field leadership
  • Support hiring and talent development aligned with growth

5. Operational Planning
  • Align commissioning capacity with customer demand and site ramp schedules
  • Develop workforce and site-staffing planning models

6. Customer Relationship Leadership
  • Build executive relationships with hyperscale and colocation customers, including AWS, Microsoft, and Meta, on commissioning delivery
  • Serve as the escalation point for major commissioning and startup issues

7. Process Optimization
  • Standardize commissioning workflows and startup procedures
  • Improve commissioning documentation, checklists, and system adoption

Qualifications

Required
  • 10-15+ years in HVAC, data center cooling, and/or commissioning/startup operations
  • Experience leading field commissioning or startup organizations
  • P&L ownership or strong commercial/financial management experience
  • Strong customer-facing experience in complex site environments

Preferred
  • Experience scaling commissioning organizations
  • Familiarity with IST/TAB processes and hyperscale and colocation data center delivery
  • Cross-functional leadership experience across engineering and field teams

Leadership Profile
  • Balance strategy, commercial ownership, and hands-on execution
  • Strong field credibility
  • Ability to drive accountability across site teams
  • Build executive customer relationships
  • Preserve culture while scaling


Success Metrics
  • Ensure commissioning quality and customer service
  • Grow commissioning revenue and continuously improve margin performance
  • Achieve consistent IST/TAB readiness and on-time site delivery
  • Stabilize commissioning team retention
  • Establish a scalable commissioning organization structure
  • Strengthen customer relationships on delivery


Why Join Nortek DCC

  • Play an important role on a growing team
  • Contribute to a company helping power the next generation of AI-ready data centers
  • Work in an environment with meaningful growth opportunities

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