Work Shifts9:00 A.M - 5:00 P.MDuties & ResponsibilitiesNYC Health + Hospitals (New York, NY) seeks to hire a Senior Director. This position will lead a team that manages and develops analytics and measurements to inform and evaluate operational strategy, priorities, and programs for ambulatory care delivery.
Specifically, the duties are:
- Engage in public health and regulatory activities concerning primary care program management.
- Provide direct supervision and management of Ambulatory Care Operations Data Analytics and Evaluation team, consisting of 4 direct reports.
- Manage, oversee, and facilitate operational, clinical, business, and regulatory activities around ambulatory care analytics, with particular attention, but not limited to:
- (1) Access and Utilization
- (2) Panel Management, Continuity, and Growth
- (3) Telehealth
- (4) Referrals and E-Consult.
- Innovate and support sustainable and effective analytics strategies.
- Design and produce novel dashboards, reports, and tools to improve ambulatory care, validate data for accuracy, and visualize data in user-friendly way for enterprise wide audiences.
- Oversee management and fulfillment of data requests, conducting in-depth analyses, including research and evaluation, via internal intake and triage process.
- Collaborate with Central Office and site-level stakeholders to identify inefficiencies and improve alignment on system-wide initiatives.
- Oversee submission of ambulatory metrics to sub-committees, external mayoral reporting, and centralized repository of system-wide measures, ensuring that inclusion logic is reflective of current ambulatory activities.
- Provide consultation on ambulatory operations metrics to leadership for evaluating performance and operational efficiency in ad-hoc and routine reporting.
- Curate provider data to support primary care staffing model optimization work; facilitate alignment of provider data, support streamlining of processes around new member provider assignment.
- Provide valuable end-user (e.g. facility-based AEDs) education and training through creation of presentations, guides, tip sheets and other communications and resources.
Minimum QualificationsMaster's degree in Public Health, Health Administration, Health Promotion, Public Administration or a closely related field. The successful candidate must also have two (2) years of relevant employment experience in the following:
- Ongoing Assessment
- Design
- Development
- Implementation of system-wide clinical systems for an expansive healthcare organization.
BenefitsNYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- Loan Forgiveness Programs for eligible employees
- College tuition discounts and professional development opportunities
- College Savings Program
- Union Benefits for eligible titles
- Multiple employee discounts programs
- Commuter Benefits Programs
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
