We are looking for a
Senior Director,Loans Enablement Platform Controls Lead, to help design, implement and maintain a robust controls framework Loans Enablement Platform.
In this role, you'll make an impact in the following ways:
- Serves as a first line of defense controls leader for the Loans Enablement Platform, partnering with business, operations, and functional stakeholders to strengthen and sustain a strong control environment.
- Leads the design, implementation, and ongoing enhancement of controls embedded within day-to-day business processes to proactively identify, mitigate, and manage operational and compliance risks.
- Uses in-depth knowledge of risk and control frameworks, process governance, issue management, and business operations to identify potential control gaps and areas of heightened risk.
- Oversee the execution of control activities, including risk and control self-assessments, control testing support, issue identification, action plan development, and remediation tracking.
- Partners closely with business leaders to ensure controls are practical, effective, and aligned to regulatory expectations, internal policies, and business strategy.
- Reviews risk and control reporting for accuracy, completeness, and clarity, and escalates key themes, emerging risks, and control issues to senior management as appropriate.
- Accountable for supporting audits, regulatory exams, and internal reviews by coordinating responses, preparing materials, and ensuring timely remediation of identified issues.
- Drives a strong risk and control culture across the business by promoting ownership, accountability, and proactive identification and resolution of control issues within the first line.
- Establishes, manages, and oversees a robust internal control framework for the business, including governance routines, process-level controls, issue management disciplines, and monitoring practices.
- Partners with Compliance, Risk, and Audit to assess the impact of regulatory changes, business initiatives, and process changes on the control environment and ensure the business remains appropriately controlled.
- Drive continuous improvement in the control environment through process simplification, enhanced governance, improved reporting, and use of risk analytics and control metrics.
- Ensures the integrity, completeness, and proper interpretation of control data, reporting, and metrics to provide a clear view of the business risk profile and support timely decision-making.
To be successful in this role, we're seeking the following:
- Bachelor's degree or equivalent combination of education and experience; MBA, JD, or professional certification preferred.
- 10-15+ years of total work experience, with significant experience in first line controls, operational risk, business risk, compliance, audit, or risk management within financial services preferred.
- Strong understanding of first line of defense responsibilities, including control ownership, issue identification, remediation, process governance, and risk escalation.
- Financial services, audit, compliance, or operational risk background; experience supporting complex products, services, or business lines in a highly regulated environment preferred.
- Demonstrated ability to advise senior business leaders on control strategy, risk mitigation, and strengthening a sustainable controls culture within the business.
- Proven track record of leading cross-functional control initiatives and partnering effectively across business, operations, compliance, risk, and audit functions.
- Experience managing or leading teams of professional staff, with the ability to develop talent, drive accountability, and deliver against strategic control priorities.
- Strong written and verbal communication skills, with the ability to synthesize risk themes and influence stakeholders across multiple levels of the organization.
