Senior Director Indirect Procurement

Starbucks

$130K — $180K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 10 years of education and professional experience, with 5+ years in a leadership role focused on indirect procurement.
  • 10 years in technical roles developing indirect procurement programs or cost savings initiatives.
  • Bachelor's degree related to procurement can account for 3 years of required experience; an MBA can count for an additional 2 years.
  • 3-5 years experience in Hospitality, F&B, and/or Retail industry is preferred.
  • Professional certifications like CPSM, CPM, or CIPS are desirable.

Responsibilities

  • Develop and implement a comprehensive indirect procurement strategy for the enterprise.
  • Establish robust vendor relationships to drive savings across various business lines.
  • Initiate cost savings programs, ensuring compliance and tracking reported savings.
  • Lead vendor selection and manage contracts for indirect spending on diverse services.
  • Standardize procurement practices through comprehensive policies and governance frameworks.
  • Collaborate with leadership teams to pinpoint strategic sourcing opportunities.
  • Conduct in-depth spend analysis to inform procurement strategies.

Benefits

  • Opportunity to lead transformative procurement initiatives.
  • Potential for significant cost savings and efficiencies across the organization.
  • Cross-departmental collaboration with senior leadership.
  • Administration of procurement technology tools to enhance operational efficiency.
  • Dynamic work environment with opportunities for professional development.
Full Job Description
Purpose: The Senior Director for Indirect Procurement is responsible for leading the indirect procurement strategy, vendor management, and spend optimization across all categories of indirect spend. This role establishes procurement frameworks, policies, and processes to drive cost savings, supplier performance, and operational efficiency while ensuring compliance and risk management across the organization.

Essential Functions:

  • Develops and executes the enterprise indirect procurement strategy including category management, supplier consolidation, and spend analytics to drive cost optimization and organizational value


  • Researches, discovers, and establishes new indirect vendor relationships across multiple areas of the company to provide savings to all lines of business.


  • Implements new cost savings programs, ensures compliance, and provides reporting showing the sustained savings


  • Leads vendor selection, contract negotiation, and relationship management for indirect spend categories including professional services, facilities, IT, marketing and other non-product expenditures


  • Establishes procurement policies, procedures, and governance frameworks to standardize purchasing practices and ensure compliance across all business locations


  • Partners with senior leadership across Finance, Operations, IT, Marketing, and other departments to identify cost savings opportunities and strategic sourcing initiatives


  • Conducts comprehensive spend analysis and market intelligence to identify trends, benchmark performance, and develop data-driven procurement strategies


  • Develops and manages multi-year procurement roadmaps including supplier rationalization, contract consolidation, and process improvement initiatives


  • Leads high-value negotiations with strategic suppliers to secure favorable terms, pricing, and service level agreements


  • Implements procurement technology solutions and tools to enhance spend visibility, compliance, and operational efficiency


  • Establishes key performance indicators and reporting mechanisms to track procurement savings, supplier performance, and compliance metrics


  • Owns the administration of procurement support systems (i.e. travel platforms), and contract management systems


Reporting Relationship: This position reports to the Senior Vice President of Supply Chain & Logistics

Major Interdependencies: Finance, Business Analytics, Operations, IT, Marketing, Legal, Supply Chain, People & Culture

Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • The combination of education and professional experience must exceed 10 years:


  • In a leadership role: Requires 5 years of experience leading a team of professionals engaged in developing and executing indirect procurement programs or cost savings initiatives


  • In a technical role: Requires 10 years of experience engaged in developing and delivering indirect procurement programs or cost savings initiatives


  • A bachelor's degree in a program related to the functional area can count for 3 of the ten-year requirement


  • An MBA or a master's level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement


  • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience


  • Professional certifications such as CPSM, CPM, or CIPS preferred


  • Specialized Training:


  • Training that leads to an expert level understanding of strategic sourcing, category management, procurement best practices, and business systems


  • Training in contract law, negotiation strategies, and supplier relationship management preferred


  • Specialized Skillset/Competencies/Traits:


  • Demonstrated expertise leading procurement transformations and delivering measurable cost savings and operational improvements


  • Exceptional negotiation skills with proven track record of securing favorable commercial terms in complex, high-value agreements


  • Strong analytical capabilities with ability to leverage spend data and market intelligence to drive strategic decision-making


  • Excellent communication skills with ability to influence senior leadership and build cross-functional partnerships


  • Advanced software skills with Excel, SAP, and other accounting packages


  • Advanced business acumen and also has the strategic mindset required to understand the long-term implications of procurement decisions and to advance the organization's goals


  • Demonstrated history of anticipating the needs of the business and complex stakeholders


  • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals


  • Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results


  • Location/Travel:


  • This role is located at the North America Support Center in Bethesda, MD


  • This role may require up to 25% travel to support business needs

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