SENIOR DIRECTOR, HUMAN RESOURCES

Hospitality & Recreation
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS in Human Resources, Business or related field
  • 15+ years of progressive HR leadership experience
  • Strong executive partnership skills with executive leadership teams
  • Expertise in organizational design and change management
  • Skilled in executive coaching and leadership development
  • Experience in employee relations and investigations
  • Proficiency in budgeting and workforce planning
  • Track record of leading high-performing HR teams

Responsibilities

  • Serve as strategic advisor to the Executive Leadership Team
  • Align people strategy with business objectives and workforce planning
  • Lead executive coaching, succession planning, and talent reviews
  • Manage enterprise change initiatives and ensure organizational effectiveness
  • Oversee employee relations investigations and cooperate with Legal
  • Optimize HR operations including compensation, talent acquisition, and compliance
  • Lead financial oversight for crew wage budgets and organizational cost optimization

Benefits

  • Travel benefits for employees and their families
  • Voyage of Discovery trips for employees
  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) plan with employer match
  • Long-Term Disability, Life & AD&D Insurance
  • Flexible Spending Account for medical and dependent care
  • Paid holidays and vacation days
  • Parental leave and sick/personal days
  • Discount on pet insurance
Full Job Description
Job Summary

The Senior Director of Human Resources serves as the company's senior HR leader and strategic business partner to the Executive Leadership Team. Reporting to the SVP of Operations & Planning, this role is responsible for aligning people strategy with business objectives while leading all aspects of the HR function across Lindblad Expeditions' shoreside and shipboard operations.

This leader will partner closely with executive leadership to guide organizational design, leadership development, succession planning, culture, change management, employee relations, compensation strategy, and talent initiatives that support continued business growth. The ideal candidate combines strategic thinking with a hands-on leadership style and thrives in an environment focused on building the foundational people processes and infrastructure needed to support scalable growth, while coaching and developing leaders to build high-performing teams and a strong organizational culture.

Hybrid Schedule: This position follows a hybrid work model with 3 days per week in office at the listed location and 2 days per week working remotely.
Essential Duties
  • Executive Partnership & Business Strategy: strategic advisor to ELT; align people strategy to business objectives; organizational design; workforce planning; challenge and influence leaders.
  • Leadership & Organizational Development: executive coaching, succession planning, talent reviews, leadership development, performance management.
  • Change Management: lead enterprise change initiatives, communications, adoption, organizational effectiveness.
  • Employee Relations & Risk: oversee investigations, partner with Legal, coach leaders, mitigate employment risk.
  • HR Operations: compensation, benefits, talent acquisition, compliance, HRIS, policies, SOX, maritime compliance.
  • Financial Leadership: Crew wage and expense budgets, workforce planning, organizational cost optimization, KPI reporting.
  • Lead compensation and bonus structure strategy for all employees balancing pay competitiveness, internal equity and alignment with business performance.
  • Own the design and ongoing optimization of employee benefit programs, balancing cost management with competitive offerings that support recruiting, retention and engagement.
  • Develop and foster continued collaborative work with all land-based companies.


Required Qualifications
  • BA/BS degree in Human Resources, Business or related field
  • 15+ years progressive HR leadership.
  • Executive business partner experience with ELT.
  • Organizational design and change management.
  • Executive coaching and leadership development.
  • Employee relations/investigations.
  • Budgeting and workforce planning.
  • Experience leading high-performing HR teams.
  • Periodic Travel required (approximate 10%)
Preferred Qualifications
  • Experience supporting hospitality, travel, cruise, leisure, or other service-intensive organizations.
  • Experience working within both entrepreneurial and larger, more complex organizations.
  • Experience supporting rapid organizational growth or business transformation.
  • Demonstrated career progression with increasing scope and executive responsibility.
  • Experience partnering directly with CEOs, Presidents, or Executive Leadership Teams.
  • Experience supporting multi-location and/or geographically dispersed workforces.
  • Maritime or cruise industry experience preferred.


$180,000 - $195,000 a year

Bonus eligibility: 20%

Equity: 15%

OUR BENEFITS
• Travel benefits for employees and their family
• Voyage of Discovery trips for employees to travel as guests
• Health insurance including Medical, Dental, Vision
• 401(k) plan with employer match
• Long-Term Disability, Life & AD&D Insurance
• Flexible Spending Account (FSA) to be used for out-of-pocket medical and dependent care
• Pre-Tax Commuter Benefit
• 7-8 Paid Holidays
• 1 Floating Holiday Options
• Up to 15 days of vacation (pro-rated per anniversary year)
• Parental Leave
• Sick/personal days per city & state ordinance
• Pet Insurance discount

Communication Skills

Using the English language, this person must have the ability to read, write, and comprehend policies, legal guidelines, correspondence, and memos. Must also possess the ability to effectively communicate--both in writing and orally--with a professional demeanor.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee will also be required to write and type. The employee is occasionally required to stand, walk, and reach with hands and arms.

COMPENSATION STATEMENT

Lindblad Expeditions determines the pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living.

For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant's location, level of experience, education, and specialized knowledge and skills. An employee/candidate with a stronger skill set will receive higher pay.

About Lindblad Expeditions Holdings, Inc.

Lindblad Expeditions Holdings, Inc. is an expedition travel company that provides voyages in partnership with National Geographic. The company offers itineraries that feature up-close encounters with wildlife, nature, history, and culture, as well as various activities, such as hiking, kayaking, and snorkeling. Lindblad Expeditions Holdings, Inc. was founded in 1979 and is headquartered in New York, New York.
Learn more about Lindblad Expeditions Holdings, Inc.
Size
720 employees
Market Cap
$364.4 million
Industry
Net Income
-$98.7 million
5 Year Trend
-9.5%
Revenue
$82.3 million
NASDAQ

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