Willis Towers Watson

Senior Director - Health & Benefits Consulting

Willis Towers Watson$140K — $200K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years' experience in complex health and welfare plan design/management in a consulting or brokerage setting
  • Proven revenue generating capabilities
  • Demonstrated success in client relationship management
  • Executive presence with strong communication skills
  • Ability to influence senior management and collaborate across organizational levels
  • Proficient in Microsoft Office, especially Excel and PowerPoint
  • State Life and Health license required within 90 days of hire
  • CEBS designation or actuarial/underwriting training preferred
  • Bachelor's degree preferred; high school diploma required

Responsibilities

  • Lead the client service team to design and implement project plans, ensuring goals, budgets, timelines, and quality standards are met
  • Advise clients proactively while ensuring high-quality service delivery
  • Develop and implement vendor procurement strategies, negotiating and optimizing contracts
  • Engage specialists and experts to address client needs and identify business opportunities
  • Drive revenue growth by anticipating client needs and proposing new solutions
  • Serve as the Health and Benefits expert in new client acquisition efforts
  • Conduct final reviews of deliverables to ensure they meet client objectives and quality standards

Benefits

  • Competitive health and welfare program including mental health support, medical benefits, and dental/vision coverage
  • Various leave benefits including paid holidays, parental leave, and short/long-term disability
  • Flexible Spending Accounts and Health Savings Account options available
  • Contributory pension plan and 401k savings plan
  • Work/life resources including wellness programs, adoption assistance, and identity theft protection
Full Job Description
Job Description

As a Health and Benefits Senior Director you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW's array of solutions and capabilities and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.

The Role

Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs. Responsibilities include:
  • Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
  • Proactively advising clients and ensuring the delivery of superior client service
  • Leading vendor procurement strategy, negotiation, implementation, and optimization activities
  • Engaging specialist resources and subject matter experts to solve for client needs and generate new business
  • Materially growing Health and Benefits revenue through:
    • Anticipating client needs and cross-selling new solutions to current clients
    • Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs
  • Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues
  • Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards


Qualifications

The Requirements
  • 10+ years' experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment
  • Proven ability to generate revenue
  • Track record of success in managing and growing client relationships
  • An executive presence with polished and well developed written and oral communication skills
  • Superior ability to influence and collaborate with senior management and work across all levels of an organization
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • CEBS designation, or health and welfare actuarial or underwriting training desired
  • Bachelor's degree strongly preferred; HS diploma required


Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $140,000-$200,000 USD per year.

This role is also eligible for an annual short-term incentive bonus

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
  • Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources.
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.


Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

About Willis Towers Watson

Willis Towers Watson is a global insurance and risk management company that provides a range of services to clients in more than 140 countries. The company was formed in 2016 through the merger of Willis Group Holdings and Towers Watson & Co. Willis Towers Watson offers a range of insurance products, including property and casualty insurance, life insurance, and health insurance. The company also provides risk management and consulting services, including actuarial services, investment consulting, and human capital consulting. Willis Towers Watson is known for its expertise in risk management and its ability to help clients navigate complex insurance and regulatory environments.
Learn more about Willis Towers Watson
Size
46,000 employees
Market Cap
$26.2 billion
Industry
Net Income
$996 million
Founded
1828
5 Year Trend
+2.7%
Revenue
$9.3 billion
NASDAQ

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