Willis Towers Watson

Senior Director - Health and Benefits Consulting

Willis Towers Watson$130K — $180K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in managing complex health and welfare plans in consulting or brokerage environments.
  • Proven success in generating revenue and expanding client relationships.
  • Strong executive presence with exceptional written and verbal communication skills.
  • Ability to influence and collaborate with senior management across diverse organizational levels.
  • Proficient in Microsoft Office, especially Excel and PowerPoint.
  • State Life and Health license required within 90 days of hire.
  • CEBS designation or related actuarial/underwriting training preferred.
  • Bachelor's degree strongly preferred; at least a high school diploma required.

Responsibilities

  • Serve as a strategic partner and trusted advisor to clients on health and benefits program management.
  • Lead client service teams in designing and executing project plans while maintaining quality standards.
  • Proactively advise clients to ensure top-notch service delivery.
  • Develop vendor procurement strategies, including negotiation and implementation.
  • Engage expert resources to address client needs and foster business growth.
  • Craft tailored solutions for prospective clients in new business pursuits.
  • Demonstrate leadership by managing and mentoring colleagues.
  • Conduct final reviews of client deliverables for alignment with client goals and WTW standards.

Benefits

  • Comprehensive health and welfare options including mental health resources, medical, dental, and vision coverage.
  • Flexible spending accounts for healthcare and dependent care expenses.
  • Robust leave benefits including paid holidays, short-term and long-term disability, and various other types of leave.
  • Contributory pension and 401(k) savings plans for retirement.
  • Additional perks such as adoption assistance, pet insurance, and identity theft protection.
Full Job Description
Job Description

As a Health and Benefits Senior Director you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW's array of solutions and capabilities and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.

The Role
  • Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs. Responsibilities include:
  • Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
  • Proactively advising clients and ensuring the delivery of superior client service
  • Leading vendor procurement strategy, negotiation, implementation, and optimization activities
  • Engaging specialist resources and subject matter experts to solve for client needs and generate new business
    • Materially growing Health and Benefits revenue through:
    • Anticipating client needs and cross-selling new solutions to current
  • Serves as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs
  • Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues
  • Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards


Qualifications

The Requirement
  • 10+ years' experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment
  • Proven ability to generate revenue
  • Track record of success in managing and growing client relationships
  • An executive presence with polished and well developed written and oral communication skills
  • Superior ability to influence and collaborate with senior management and work across all levels of an organization
  • Excellent Microsoft Office skills, particularly in Excel and PowerPoint
  • State Life and Health license required within 90 days of joining
  • CEBS designation, or health and welfare actuarial or underwriting training desired
  • Bachelor's degree strongly preferred; HS diploma required


Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
  • Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources.
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.


This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

About Willis Towers Watson

Willis Towers Watson is a global insurance and risk management company that provides a range of services to clients in more than 140 countries. The company was formed in 2016 through the merger of Willis Group Holdings and Towers Watson & Co. Willis Towers Watson offers a range of insurance products, including property and casualty insurance, life insurance, and health insurance. The company also provides risk management and consulting services, including actuarial services, investment consulting, and human capital consulting. Willis Towers Watson is known for its expertise in risk management and its ability to help clients navigate complex insurance and regulatory environments.
Learn more about Willis Towers Watson
Size
46,000 employees
Market Cap
$26.2 billion
Industry
Net Income
$996 million
Founded
1828
5 Year Trend
+2.7%
Revenue
$9.3 billion
NASDAQ

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