Vail Resorts

Senior Director, Food & Beverage Operations and Strategy

Vail Resorts$145K — $165K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of senior leadership experience in high-volume hospitality or food and beverage environments
  • Experience in seasonal or mountain destination resorts
  • Valid ServSafe and TIPS certifications, or ability to obtain them before start
  • Proficient in Microsoft Word, Excel, and Outlook
  • Familiarity with workforce and financial systems like PeopleSoft and InfoGenesis

Responsibilities

  • Own Food & Beverage performance, driving revenue and guest satisfaction
  • Contribute to strategic decisions as part of the resort's senior leadership team
  • Partner with culinary leaders to improve food quality and operational efficiency
  • Ensure brand standards and guest service are consistent across all outlets
  • Build a high-performing leadership team through development and accountability
  • Lead workforce strategy for peak and year-round operations
  • Ensure safety and compliance with health, sanitation, and company policies
  • Plan operations around the mountain's seasonal calendar
  • Identify and prioritize capital projects for venue enhancements

Benefits

  • Opportunity for annual bonus and equity participation
  • Year-round employment
  • Access to a dynamic mountain resort environment
  • Potential for career development and advancement
  • Inclusive and engaging workplace culture
Full Job Description
Job Summary:Park City Mountain is seeking a senior resort leader to shape one of the most visible and high-impact parts of the guest experience at the largest ski resort in the US. As the strategic business leader for Food & Beverage, this role is accountable for the performance, growth, and long-term success of 11 outlets, two warehouses, and banquet operations across a dynamic, world-class mountain resort. The operation spans high-volume quick-service outlets, full-service restaurants, après and event spaces.

This leader will set the vision and drive execution across a highly seasonal business where guest expectations, weather, visitation patterns, employee experience, mountain logistics, safety, and financial performance intersect every day. As a member of the resort's senior leadership team, this person will help shape the broader Park City Mountain experience-not simply the Food & Beverage function-while partnering with central Food & Beverage and cross-functional resort teams to deliver exceptional guest experiences, strong employee engagement, community engagement, disciplined financial results, and operational excellence.

Job Specifications:
  • Starting Wage: $145,000 - $165,000 + annual bonus + equity
  • Employment Type: Year Round
  • Shift Type: Full Time hours
  • Minimum Age: At least 18 years of age
  • Housing Availability: No

The Right Candidate Will Demonstrate:

Guest Experience Focus: Ensures Food & Beverage as a signature part of the Park City Mountain experience-creating memorable moments that strengthen guest loyalty and strengthen the resort's brand.
  • Set clear service, quality, speed, and presentation standards that bring the resort brand to life across every outlet and guest touchpoint.
  • Build operating models that flex with weather, demand, and mountain volume while preserving genuine hospitality.
  • Use guest insights, frontline observation, and cross-functional partnerships to remove friction and continuously improve the dining experience.

Relentless Executor and Results Driver: Turns strategy into action with urgency, discipline, and clear accountability-delivering measurable results.
  • Translate vision into practical plans, clear priorities, and disciplined execution.
  • Use data, operating rhythms, and service standards to identify gaps and accelerate performance.
  • Create clarity, remove barriers, and hold leaders accountable for results.

Enterprise Thinker: Operates as a senior resort leader first-balancing Food & Beverage priorities with the broader needs of the guest experience, employee experience, operations, and financial performance.
  • Make decisions through a whole-resort lens, not a single-department view.
  • Create alignment and followership through visible leadership, clear communication, and shared commitment to resort success.

Builder of High-Performing Teams and Culture: Attracts, develops, and retains strong leaders who create a culture of accountability, inclusion, engagement, and pride in delivering an exceptional resort experience.
  • Develop future leaders who are ready for broader resort and enterprise opportunities.
  • Make effective talent decisions by assessing capabilities, aligning people to roles where they can thrive and address performance issues directly.
  • Create a winning culture where teams have ownership, understand expectations, and are motivated to continuously improve.

Adaptive Analytical Leader: Uses data, insights, and agility to lead through ambiguity, shifting conditions, and competing priorities without losing focus on the long-term business.
  • Make sound decisions with imperfect information and adjust quickly as facts change.
  • Anticipate changing business conditions and proactively adjust plans, resources, and operating approaches to maintain performance.
  • Balance immediate operating needs with long-term strategy.


Job Responsibilities:
  • Own the performance of the resort's Food and Beverage business, delivering revenue growth, profitability, guest satisfaction, employee engagement, and operational excellence across the resort's F&B portfolio.
  • Serve as a strategic member of the resort senior leadership team, shaping the vision for the resort, contributing to resort-wide business decisions, guest experience strategy, workforce planning, capital planning, and operational excellence.
  • Partner with culinary leadership and the central Food & Beverage support team to implement, best practices, elevate food quality and drive operational and commercial growth.
  • Ensure consistent guest service, product quality, brand standards, and employee experience across every outlet, banquet, warehouse, and event space.
  • Build and develop a high performing leadership team through clear expectations, succession planning, talent development and accountability to business outcomes and team culture.
  • Lead talent and workforce strategy across the F&B organization, ensuring staffing. Leadership capability, training, employee engagement, retention, and workforce effectiveness to support both peak season and year-round operations.
  • Lead a culture of safety and ensure compliance with health, sanitation, liquor-license, labor, environmental, recycling, waste-diversion, and company policy requirements.
  • Maintain kitchens, dining rooms, bars, warehouses, restrooms, exterior areas, and event spaces to standards for safety, cleanliness, readiness, and presentation.
  • Plan staffing, hours, outlet readiness, purchasing, and planning around the mountain operating calendar, including opening day, holiday peaks, powder days, spring close, and seasonal training surges.
  • Identify, develop, and prioritize the F&B capital roadmap including business cases for venue renovations and new concepts to enhance guest experience, operational efficiency, and financial performance.

Job Qualifications:
  • Minimum of five years of senior leadership experience in a complex, high-volume hospitality, resort, or food and beverage environment.
  • Restaurant and resort experience, preferably in a seasonal or mountain destination setting.
  • ServSafe and TIPS certifications, or ability to obtain required certifications prior to start.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Experience with PeopleSoft, InfoGenesis, or similar workforce, financial, and point-of-sale systems.


The expected pay range is $145,000 - $165,000 + annual bonus + equity. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

About Vail Resorts

Vail Resorts is a mountain resort company that operates ski resorts and hotels in North America. The company was founded in 1997 and is headquartered in Broomfield, Colorado. Vail Resorts' ski resorts include Vail, Beaver Creek, Breckenridge, Keystone, Park City, Heavenly, Northstar, Kirkwood, Stowe, Okemo, Mount Sunapee, and Whistler Blackcomb. The company also operates hotels and other lodging properties in these locations. Vail Resorts has a market capitalization of over $10 billion and generated over $2 billion in revenue in 2020.
Learn more about Vail Resorts
Size
6,100 employees
Market Cap
$9.6 billion
Industry
Net Income
-$7 million
Founded
1992
5 Year Trend
+5.8%
Revenue
$1.5 billion
NASDAQ

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