Senior Director, Enterprise Risk, Quality & Patient Safety

Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in Healthcare Administration, Business, Nursing, Public Health, or similar field required
  • Bachelor's in Nursing (BSN) strongly preferred
  • Active Registered Nurse (RN) license preferred
  • Certified Professional in Healthcare Risk Management (CPHRM) required
  • Certified Professional in Healthcare Quality (CPHQ) required or within 2 years of hire
  • Experienced with multi-state healthcare systems
  • Proven experience in regulatory compliance and accreditation processes

Responsibilities

  • Lead organization-wide Risk Management, Quality, Patient Safety, and Insurance functions
  • Develop and implement an integrated Enterprise Risk and Quality strategy
  • Oversee risk identification, assessment, mitigation, and reporting
  • Establish enterprise dashboards for monitoring risk and quality metrics
  • Lead initiatives for performance improvement and outcomes enhancement
  • Oversee root cause analysis and corrective action implementation
  • Serve as strategic advisor on risk exposure and quality performance

Benefits

  • Promote a culture of safety and accountability
  • Support for compliance and accreditation standards
  • Opportunity to build and lead high-performing teams
  • Role includes travel to clinic locations for quality initiatives
  • Contingent employment based on background and health screenings
  • Drug-free workplace policy with testing requirements
Full Job Description
Date Posted:
2026-06-19
Country:
United States of America
Location:
Florida - Remote

SUMMARY:

The Senior Director, Enterprise Risk, Quality & Patient Safety provides strategic and operational leadership for the organization's enterprise risk management, insurance, quality, patient safety, and performance improvement programs. This role integrates clinical and business risk strategies to ensure regulatory compliance, protect organizational assets, and improve patient outcomes.

The Senior Director partners with executive leadership and operational teams to proactively identify, assess, and mitigate risk while advancing a culture of safety, quality, and continuous improvement across the organization.

PRIMARY TASKS AND RESPONSIBILITIES:
  • Lead enterprise-wide Risk Management, Quality, Patient Safety, and Insurance functions
  • Develop and implement an integrated Enterprise Risk and Quality strategy aligned to organizational goals
  • Oversee risk identification, assessment, mitigation, and reporting across all business units
  • Establish and maintain enterprise dashboards to monitor risk, quality, and patient safety metrics
  • Lead performance improvement initiatives to reduce variation and improve outcomes
  • Oversee root cause analysis processes and ensure effective corrective action implementation
  • Ensure compliance with all regulatory and accreditation standards (CMS, AHCA,
  • Lead survey readiness, accreditation, and certification activities
  • Collaborate with clinical and operational leaders to address systemic risks and improve care delivery
  • Serve as a strategic advisor to executive leadership on risk exposure and quality performance
  • Build and lead high-performing teams across risk, quality, and patient safety
  • Promote a culture of safety, accountability, and continuous improvement
  • Travel to clinic locations to support quality, risk, and patient safety initiatives
  • Oversight of Quality Committee and Patient Safety Organization
  • Support insurance programs, including malpractice and cyber risk


EDUCATION/CERTIFICATIONS & LICENSES:
  • Master's Degree in Healthcare Administration, Business, Nursing, Public Health, or related field, required
  • Bachelor of Science in Nursing (BSN), strongly preferred
  • Active Registered Nurse (RN) license, preferred
  • Certified Professional in Healthcare Risk Management (CPHRM), required
  • Certified Professional in Healthcare Quality (CPHQ), required or obtained within 2 years
  • Certified Professional in Patient Safety (CPPS), preferred
  • Valid state driver's license, required


EXPERIENCE:
  • Minimum 12-15 years of progressive leadership experience in healthcare risk management, quality, patient safety, and/or clinical operations
  • Multi-state healthcare experience, required
  • Experience managing enterprise risk programs, insurance, and claims, required
  • Experience leading quality and patient safety initiatives in ambulatory or hospital settings, required
  • Demonstrated success in regulatory compliance, accreditation, and survey readiness (CMS, AHCA, TJC)
  • Proven ability to lead enterprise-level performance improvement initiatives


SCREENINGS - Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

About Florida Cancer Specialists & Research Institute (FCS)

Florida Cancer Specialists & Research Institute (FCS) Careers

At Florida Cancer Specialists & Research Institute (FCS), the pursuit of innovation and leadership in the oncology field offers a compelling opportunity for professionals to join a team that is dedicated to providing leading-edge cancer treatment. As one of the largest independent medical oncology/hematology practices in the United States, FCS is at the forefront of cancer treatment and research, making it an ideal place for job opportunities in various professional areas.

Explore Career Opportunities

Florida Cancer Specialists & Research Institute (FCS) offers a range of career paths from clinical roles to support positions that contribute to the health and well-being of patients. Each position at FCS is crucial, fostering a culture of medical innovation and patient care that is second to none.

Professional Growth and Development

Commitment to professional growth is a cornerstone of the culture at Florida Cancer Specialists & Research Institute (FCS). Employees are encouraged to expand their skills through leadership development programs and diversity training, ensuring that the team not only grows in their career but also contributes positively to the culture of inclusivity and professional excellence.

Internship Programs and Employment Opportunities

For those starting their career, internships at Florida Cancer Specialists & Research Institute (FCS) provide invaluable industry experience and a chance to develop important skills in a real-world setting. Interns work alongside experienced professionals, gaining insights that are crucial for future employment in the healthcare sector.

Benefits and Work Culture

Employees at Florida Cancer Specialists & Research Institute (FCS) enjoy a comprehensive benefits package that supports both their professional and personal lives. The company fosters a supportive work environment where every team member’s contribution is valued. Networking within the company and with external partners is encouraged, enhancing the innovative capacity and service excellence of the team.

Hiring Process

The hiring process at Florida Cancer Specialists & Research Institute (FCS) is designed to identify potential team members who are passionate about oncology and committed to patient care. Candidates can expect a thorough interview process where they can showcase their resume, discuss their career aspirations, and demonstrate how their experience and skills make them a perfect fit for the available job positions.

Join the Team

Florida Cancer Specialists & Research Institute (FCS) is actively hiring and looking for individuals who are ready to make a significant impact in the oncology field. Interested candidates are encouraged to search open positions that match their skills and interests. Each position offers the chance to join a dynamic team that is leading the way in cancer treatment and research.

Stay Connected

Keep up to date with the latest from Florida Cancer Specialists & Research Institute (FCS) by following their career blog. Here, one can find career tips, insider perspectives, and industry-leading insights that can be put to use today—all from the professionals who work at FCS.

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