Wave

Senior Director, Engineering

Wave$155K — $275K *
Telecommunications & Hardware
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in engineering or related field or equivalent experience
  • 9+ years of management experience
  • 12+ years of engineering or network operations experience
  • 5+ years of project management experience
  • Advanced knowledge of DOCSIS, PON, WiFi, and IP networks

Responsibilities

  • Lead and develop a team of 10+ Principal Architects and Engineers
  • Own the New Product Introduction pipeline end to end
  • Maintain real-time awareness of every active NPI and reliability workstream
  • Serve as the accountable partner between CPE Enablement and executive leadership
  • Partner with Portfolio Management to align priorities with technical realities
  • Advise executive leadership on CPE technology direction and product strategy
  • Lead succession planning and contribute to the growth of the broader CPE engineering organization

Benefits

  • Comprehensive health benefits
  • Retirement savings plan
  • Professional development opportunities
  • Flexible work schedules
  • Opportunities for travel and cross-organizational collaboration
Full Job Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you thrive in leading the senior technical talent that shapes what shows up in millions of customers' homes? As Senior Director, CPE Enablement Architecture at Spectrum, you'll lead a team of Principal Architects and Engineers driving new product introduction and reliability improvements across DOCSIS, PON, and WiFi customer premises equipment. You'll own the operating rhythm of the team - people development, portfolio visibility, and cross-organizational delivery - and represent CPE Enablement in the rooms where Spectrum's high-speed data product direction is formed. Every day, your leadership will determine how quickly new CPE technology reaches customers and how well it performs once it's there.

This is a leadership role, not a technical contributor role. The team already holds deep domain expertise. Your job is to lead them, keep complex work moving across a demanding organizational landscape, and make sure their output lands - in delivery teams, in product roadmaps, and in customers' hands.

How You'll Make an Impact

  • Lead and develop a team of 10+ Principal Architects and Engineers (levels I-III) - 1:1s, goal setting, performance calibration, and active career development for veteran senior individual contributors
  • Own the New Product Introduction pipeline end to end across DOCSIS, PON, and WiFi CPE: vendor engagement, design readiness, lab validation coordination, and handoff quality
  • Maintain real-time awareness of every active NPI and reliability workstream, advancing projects from design through delivery-team handoff on schedule and without surprises
  • Serve as the accountable partner between CPE Enablement and executive leadership, delivery teams, partner engineering, product, and software development organizations - removing friction at org boundaries rather than escalating it
  • Partner with Portfolio Management to keep priorities aligned to current technical realities, emerging risk, and delivery capacity, surfacing conflicts before they become escalations
  • Advise executive leadership on CPE technology direction, product strategy, and reliability investment, translating complex technical work into clear, prioritized, decision-ready narratives
  • Partner with Product in structured ideation sessions to shape the next generation of CPE products, bringing the team's technical insight forward into product strategy
  • Direct quality standards for design documentation and handoff, ensuring delivery teams receive work that is complete, well-communicated, and ready to execute
  • Manage the team's operating and capital budget and execute approved financial plans
  • Lead succession planning and contribute to the growth of the broader CPE engineering organization


Working Conditions
  • Office environment
  • Varying schedules within a 24 x 7 network operations setting
  • Exposure to moderate noise levels
  • Travel required


What You'll Bring to Spectrum

Required Qualifications

Education
  • Master's degree in engineering or related field or equivalent experience

Experience
  • 9+ years of management experience
  • 12+ years of engineering or network operations experience
  • 5+ years of project management experience

Skills
  • Ability to read, write, speak and understand English
  • Advanced knowledge of customer premises equipment and access network technologies - DOCSIS, PON, WiFi, and IP networks
  • Experience leading Principal or Staff-level technical professionals, including performance calibration and development of senior individual contributors
  • Experience taking hardware or software products from design through field delivery, including vendor engagement, lab validation, and cross-team handoff
  • Effective multitasking and management of concurrent projects and competing priorities
  • Strong decision-making and problem-solving under pressure
  • Supervisory and motivational skills
  • Proficiency with personal computers and standard business software


Preferred Qualifications
  • WiFi domain depth: 802.11ax/be standards, ecosystem platforms (OpenSync, Plume, RDK-B), or large-scale WiFi deployment experience
  • Software architecture background across complex systems - embedded, firmware, cloud-managed CPE, or network software
  • MSO or cable industry experience, including network architecture, provisioning, or service delivery
  • Experience managing technical relationships with CPE manufacturers, chipset vendors, or platform partners through product development cycles
  • Participation in standards or ecosystem bodies - CableLabs, Wi-Fi Alliance, IEEE 802.11, or similar
  • Applied AI in engineering workflows: demonstrated use of AI tooling, including large language models, integrated into existing platforms and toolchains to reduce manual effort, compress analysis cycles, and extend the output of a small senior team.
  • Candidates should be prepared to discuss specific implementations and the concrete benefit each delivered.


Education
  • Industry and vendor-specific certifications and training (Cisco, Juniper, Alcatel-Lucent, NCTI, SCTE, BCT/E)

Skills
  • Advanced knowledge of Spectrum's products and services

#LI-RB1

The base pay for this position generally is between $155,600.00 and $275,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

About Wave

Wave is a Canadian financial services company that provides accounting, invoicing, and payment processing software for small businesses. The company was founded in 2010 by Kirk Simpson and James Lochrie. Wave's software is used by over 4 million small businesses around the world. In 2019, the company was acquired by H&R Block for $405 million. Wave is headquartered in Toronto, Canada.
Learn more about Wave
Size
200 employees
Industry
Founded
2011

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