IQVIA

Senior Director, Customer Delivery Unit (Oncology Portfolio Lead)

IQVIA$140K — $391K *
Pharmaceuticals & Biotech
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in clinical development or operations with oncology expertise
  • Successful leadership of large, global clinical portfolios
  • Strong background in study leadership and clinical program delivery
  • Proven executive-level client interaction and influence
  • Experience in building high-performing global teams
  • Background in strategic partnerships or alliances preferred
  • Bachelor's degree required; advanced degree preferred (PhD, MD, PharmD, MBA)

Responsibilities

  • Provide strategic oversight of a global oncology portfolio for a customer delivery unit
  • Lead integrated cross-functional teams across clinical, data, regulatory, and safety
  • Serve as a senior executive partner to clients, building trusted relationships
  • Represent Customer Delivery Unit in executive governance forums
  • Drive standardization, innovation, and continuous improvement
  • Lead and develop senior leaders, building high-performing teams
  • Contribute to business development and strategic initiatives

Benefits

  • Health and welfare benefits
  • Potential incentive plans and bonuses
  • Opportunities for professional development
  • Work in a dynamic, impactful environment
  • Engage with innovative oncology therapies
Full Job Description
Senior Director, Customer Delivery Unit (Oncology Portfolio Lead)

We are seeking an exceptional Senior Director to lead end-to-end delivery across a large, complex global oncology portfolio. This is a highly visible leadership role with direct client engagement, offering the opportunity to influence strategy, execution and partnership success at scale. You will play a pivotal role in delivering innovative oncology therapies to patients worldwide by driving operational excellence, leading high-performing teams, and strengthening one of our most strategic global partnerships.

What You'll Do
  • Portfolio Leadership & Delivery: Provide strategic oversight of a global oncology portfolio for a customer dedicated delivery unit, driving high-quality and cost-effective execution across multiple studies to accelerate patient access
  • Cross-Functional Leadership: Lead integrated cross-functional teams across clinical, data, regulatory, and safety to ensure alignment, visibility and proactive risk management across the portfolio
  • Client & Partnership Leadership: Serve as a senior executive partner to clients, building trusted relationships while leading escalations and critical discussions to drive effective decisions and outcomes
  • Governance & Strategy: Represent Customer Delivery Unit in executive governance forums, influencing portfolio strategy, delivery models and long-term partnership success
  • Operational Excellence: Drive standardization, innovation, and continuous improvement by embedding best practices and scalable processes to enhance delivery performance
  • People Leadership: Lead and develop senior leaders, building high performing, engaged teams focused on accountability and growth
  • Business Growth: Contribute to business development and strategic initiatives by providing operational insights that shape competitive, winning solutions


What We're Looking For
  • 15+ years of experience in clinical development or clinical operations with deep oncology expertise
  • Proven success leading large, global clinical portfolios with full operational and financial accountability
  • Strong background in study leadership or clinical program delivery, with the ability to translate strategy into execution
  • Demonstrated ability to operate at the executive level with clients, influencing decisions in complex environments
  • Track record of building and leading high-performing, global teams
  • Experience working within strategic partnerships or alliances preferred
  • Education: Bachelor's degree required; advanced degree (PhD, MD, PharmD, or MBA) strongly preferred


Leadership Profile
  • Visible, energizing leader who inspires teams and drives engagement
  • Strong collaborator who fosters alignment and accountability across functions
  • Strategic thinker with a results-oriented mindset
  • Passionate about innovation, continuous improvement, and patient impact


The potential base pay range for this role, when annualized, is $140,500.00 - $391,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

About IQVIA

Innovex offers superior and creative advice to corporations. In addition, they raised venture capital for our own affiliate companies, in addition to having assisted clients in fund-raising efforts, new venture outreaches, and financing. Their engineers and technical staff offer varied backgrounds in manufacturing, high tech, product design, quality control, safety, biomechanics, and robotics.

IQVIA Careers

Join the vibrant team at IQVIA, a leading global provider of advanced analytics, technology solutions, and clinical research services to the healthcare industry. IQVIA is recognized for its commitment to innovation, leadership in healthcare, and a culture that celebrates diversity and inclusion.

Work You’ll Do

At IQVIA, we offer job opportunities that empower you to leverage your skills and drive healthcare forward. Become part of a team that thrives on innovation and the pursuit of operational excellence, helping to improve patient outcomes across the globe.

Transform Your Career

IQVIA is the place where you can transform the world of healthcare while advancing your career. With a variety of positions available, from research and development to business analytics, IQVIA is at the forefront of the industry. Our leadership is committed to fostering a culture of growth and professional development, making IQVIA a prime environment for both seasoned professionals and those seeking an internship to kickstart their career.

Innovative Work Environment

Join over 50,000 dedicated professionals in a dynamic environment where technology meets healthcare. At IQVIA, innovation isn’t just a buzzword; it's the backbone of how we solve complex challenges. With cutting-edge resources and a collaborative global team, your work at IQVIA directly contributes to advancements in life sciences.

Career Development and Benefits

IQVIA believes in nurturing its team members not just as employees but as individuals seeking to grow their careers. We support this with unmatched benefits, diversity training, and opportunities for leadership development. Our commitment to your career growth is matched by our dedication to providing a supportive and inclusive workplace.

Explore Job Opportunities

Whether you’re looking for a full-time position, part-time work, or a graduate internship, IQVIA offers a range of employment options to match your career ambitions. Our hiring process is designed to be transparent and engaging, helping you to understand where your skills can best be utilized within the company.

Networking and Professional Development

At IQVIA, networking and professional development are part of our DNA. Engage with industry leaders, participate in global conferences, and take advantage of our in-house training programs designed to enhance your skills and advance your career.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at IQVIA and find where you can make an impact.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at IQVIA. Embark on a journey of growth, innovation, and leadership at IQVIA. Shape your future in an environment that values diversity and fosters professional development. Join IQVIA today and transform healthcare through the power of information and technology.
Learn more about IQVIA
Size
82,000 employees
Market Cap
$37.5 billion
Industry
Net Income
$279 million
Founded
2016
5 Year Trend
+15.3%
Revenue
$11.3 billion
NASDAQ

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