Pfizer

Senior Director, Consumer Platform

Pfizer$214K — $358K *
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; MBA or advanced degree preferred.
  • 12+ years of experience in digital consumer products, e-commerce, or platform leadership, with direct revenue or P&L accountability.
  • Proven track record in building or scaling a consumer-facing digital platform or e-commerce business.
  • Experience collaborating with product and engineering teams to launch consumer-facing features.

Responsibilities

  • Develop end-to-end strategy for customer journey and digital experience.
  • Determine platform functionality, product roadmap, and feature prioritization.
  • Enhance enrollment and overall patient experience.
  • Manage pharmacy and fulfillment relationships to ensure therapy accessibility.
  • Optimize commerce model and user experience.
  • Execute CRM and loyalty strategies for consumers.
  • Oversee vendor and technology partner relationships.

Benefits

  • 401(k) plan with Pfizer Matching Contributions and additional Retirement Savings Contribution.
  • Paid vacation, holidays, and personal days.
  • Paid caregiver, parental, and medical leave.
  • Comprehensive health benefits including medical, prescription drug, dental, and vision coverage.
Full Job Description

Role Summary
As the Obesity Platform owner, you’ll own the entire patient journey end to end, enrollment, commerce, loyalty, HCP experience, with a mandate to make starting and staying on treatment as effortless as anything else in a person's life. There's no roadmap to inherit here, there's one to write, backed by a launch that will shape how an entire category thinks about the consumer experience. This is a builder's role, for someone who wants their product decisions to be the reason people actually stay on their medicine.

Key Responsibilities

  • End-to-end customer journey and digital experience strategy
  • Consumer platform functionality, product roadmap, and feature prioritization
  • Enrollment and patient experience
  • Pharmacy and fulfillment relationships that get therapy into patients' hands
  • Commerce model and experience optimization
  • CRM and loyalty strategy and execution for consumers
  • Vendor and technology partner relationships that power the platform
  • HCP platform experience and navigation to content
  • Represent platform strategy, roadmap, and performance to senior Pfizer leadership

Leadership Capabilities

  • Sets a clear platform vision and rallies a cross-functional team of marketing, product, engineering, and agency partners around it
  • Builds trust with senior stakeholders across enterprises
  • Coaches and develops leaders who report into this role as the team scales
  • Comfortable making judgment calls with incomplete data
  • Demonstrated ability to influence and align peers who do not report to them, and to develop and guide the work of other leaders toward a shared outcome

Basic Qualifications

  • Bachelor's degree required; MBA or advanced degree preferred
  • 12+ years of experience in digital consumer products, e-commerce, or platform leadership, including direct revenue or P&L accountability
  • Proven track record building or scaling a consumer-facing digital platform or e-commerce business
  • Experience partnering with product and engineering teams to ship consumer-facing features against a roadmap

Preferred Qualifications

  • Merchant-style experience running an e-commerce business, not only a marketing function around one
  • Healthcare or wellness-space experience preferred
  • Experience with CRM and loyalty platforms and with vendor and partner management at scale

LAST DAY TO APPLY: 08/28/2026

The annual base salary for this position ranges from $214,900.00 to $358,100.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Mkt & Sales/Commercial Bus

About Pfizer

Hospira, Inc. is the provider of injectable drugs and infusion technologies. Through its broad, integrated portfolio, Hospira is uniquely positioned to Advance Wellness™ by improving patient and caregiver safety while reducing healthcare costs. The company is headquartered in Lake Forest, Ill., and has approximately 16,000 employees.

Pfizer Careers

Joining Pfizer’s global team offers more than just job opportunities; it’s a chance to be a part of a company that leads with science and innovates for better health. As a leading biopharmaceutical company, Pfizer is at the forefront of transforming lives through innovation, leadership, and diversity. Work You’ll Do At Pfizer, you will collaborate with some of the brightest minds in the industry, engaging in work that enhances global health and saves lives. Our culture thrives on intellectual curiosity, professional growth, and inclusivity, making every day a learning opportunity. Here, your skills will be honed, your professional acumen will be expanded, and you will be part of a team that values the power of diverse insights to drive success. Pfizer’s Leadership and Growth Lead and innovate with Pfizer, where we value the growth of each employee. Our leadership is committed to providing employees with the training and resources needed to excel in their careers. Pfizer offers a variety of career paths, including roles in research, marketing, finance, technology, and more, each offering a unique blend of challenges and rewards. Internship and Employment Opportunities Start your career with Pfizer through our internship programs or dive straight into a full-time position. We are hiring individuals who are passionate about healthcare and who seek to make a difference in the world. Our internships provide invaluable industry experience, networking opportunities, and a potential pathway to full-time employment. Benefits and Culture Pfizer is dedicated to fostering a workplace where all employees feel valued and can achieve their full potential. We offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. At Pfizer, you’ll find a culture that encourages collaboration, innovation, and continuous learning. Join Our Team Explore the numerous job opportunities at Pfizer by searching open positions that match your skills and interests. We look for driven, curious, and innovative team players who are ready to advance their careers in a transformative company. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Pfizer. Interview and Resume Tips Prepare for your future with Pfizer by utilizing our resources for resume building and interview preparation. We provide guidance on how to effectively showcase your skills and experiences to align with the needs of a position at Pfizer. Our goal is to help you succeed in securing a role that suits your professional goals and personal growth aspirations. Pfizer: A Place Where You Can Make a Difference Every position at Pfizer contributes to our mission of making the world a healthier place. Whether through direct patient care, research innovation, or corporate roles that support our operations, your work will have global impact. Join us in our journey to change lives—explore Pfizer careers today.
Learn more about Pfizer
Size
79,000 employees
Market Cap
$285.9 billion
Industry
Net Income
$9.6 billion
Founded
1849
5 Year Trend
+9%
Revenue
$41.9 billion
NASDAQ

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