Otis Worldwide Corporation

Senior Director, Cloud and AI Platforms

Otis Worldwide Corporation$198K — $298K *
US-AnywhereRemote in Farmington, CT
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in cloud architecture, platform engineering, or infrastructure modernization, with 5+ years in leadership roles
  • Proven expertise in enterprise cloud platforms (AWS, Azure, GCP) with a focus on networking, security, and governance
  • Deep understanding of Kubernetes, infrastructure-as-code (Terraform, Bicep/ARM), and CI/CD practices
  • Experience with high-availability systems and incident management best practices
  • Hands-on knowledge of AI/ML platform requirements and cost management
  • Experience with security-by-design in regulated environments
  • Strong executive communication skills for translating technical issues to business impact
  • Bachelor's degree in computer science or related field, with up to 15% travel availability

Responsibilities

  • Set the vision and multi-year roadmap for Multi cloud & AI Platforms
  • Lead architecture team in developing core cloud services and reliability practices
  • Own developer enablement strategies including automation and CI/CD patterns
  • Establish observability and disaster recovery architectures
  • Define enterprise AI platform architecture and operational standards
  • Collaborate with Security and Compliance teams to implement security controls
  • Manage cloud financial aspects like cost visibility and vendor management
  • Define platform standards and influence modernization across business units
  • Develop and nurture team leaders and contribute to performance culture
  • Measure platform outcomes with key performance indicators
  • Represent the platform organization in executive forums

Benefits

  • 401(k) plan with company match and automatic contributions
  • Comprehensive medical, dental, and vision coverage from day one
  • Three weeks of paid vacation plus paid company holidays
  • Paid sick leave and wellness incentive programs
  • Life and disability insurance
  • Voluntary benefits like legal, pet, and auto insurance
  • Generous parental leave and adoption assistance
  • Tuition reimbursement program
  • Recognition programs for service anniversaries and performance bonuses
Full Job Description
Date Posted:
2026-03-21
Country:
United States of America
Location:
OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA

The Senior Director, Cloud and AI Platforms lead the strategy, architecture, and enablement of the enterprise cloud and AI platform ecosystem. This role partners across product, security, data, and application teams to deliver secure, reliable, scalable cloud capabilities (compute, storage, network, Kubernetes, CI/CD, observability, developer experience) and AI platform capabilities that accelerate delivery and improve business outcomes.

On a typical day you will:

  • Set and communicate the vision, operating model, and multi-year roadmap for Multi cloud & AI Platforms aligned to enterprise strategy.
  • Lead cloud architecture team delivering the foundation for core cloud services (landing zones, identity, networking, compute, storage, Kubernetes, service mesh) with architectures designed to meet SLOs and reliability practices.
  • Own the developer enablement strategy, including CI/CD patterns, infrastructure-as-code, golden paths, templates, and self-service automation.
  • Establish scalable observability and DR architecture: monitoring, logging, tracing, and disaster recovery tools & design.
  • Define and evolve the enterprise AI platform architecture, including AI landing zones, model serving patterns, RAG architectures, vector search integration, prompt management, evaluation, and guardrails.
  • Define GenAIOps standards including reproducibility, automated testing, model/prompt evaluation, and release governance.
  • Partner with Security, Risk, and Compliance to embed security-by-design, policy-as-code, data protection, and responsible AI controls (privacy, fairness, explainability, auditability).
  • Drive cloud financial management (FinOps): cost visibility, unit economics, budgeting, chargeback/showback, optimization, and vendor management.
  • Define platform standards and reference architectures, influence application modernization and AI adoption across business units.
  • Manage and develop leaders: hiring, performance management, coaching, succession planning, and creating a high-trust, high-accountability culture.
  • Measure and improve platform outcomes using KPIs (deployment frequency, lead time, change failure rate, MTTR, SLO attainment, cost per workload, AI time-to-value).
  • Represent the platform organization in executive forums; provide clear updates on progress, risks, and tradeoffs.


What you will need to be successful:

  • 12+ years of experience in cloud architecture, platform engineering, infrastructure modernization, or containerization, with a strong foundation in related technologies. Includes at least 5+ years leading managers and multi-team organizations
  • Proven experience building and operating enterprise cloud platforms (AWS, Azure, and/or GCP) at scale, including networking, security, and governance
  • Deep knowledge of Kubernetes and container platforms; infrastructure-as-code (Terraform, Bicep/ARM, CloudFormation), and modern CI/CD practices
  • Track record delivering high-availability systems with mature incident management, SLO/SLI practices, and strong operational rigor
  • Hands-on understanding of AI/ML and generative AI platform needs (model lifecycle, serving, evaluation, vector databases, RAG architectures, AI cost management)
  • Experience implementing security-by-design and compliance controls in regulated environments (e.g., SOC2, ISO 27001, PCI, HIPAA-as applicable)
  • Strong executive communication skills with ability to translate technical tradeoffs into business impact
  • Bachelor's degree in computer science, Engineering, or equivalent practical experience
  • Ability to travel up to 15%


Preferred Qualifications
  • Experience establishing an internal developer platform (IDP) and product management mindset for platform teams
  • Experience with enterprise IAM patterns, zero trust architectures, secrets management, and policy-as-code (e.g., OPA/Gatekeeper)
  • Experience with data platforms and governance (lakehouse/warehouse, data catalog, lineage) and their integration with AI/ML workflows
  • Familiarity with major AI platforms and tooling (e.g., Azure AI, SageMaker, Vertex AI, Databricks, Snowflake, OpenAI/Azure OpenAI) and evaluation/guardrail frameworks
  • Master's degree (MS/PhD) in a relevant field or MBA with strong technical background


Leadership Competencies
  • Strategic thinking with bias for execution; can set direction while delivering measurable outcomes
  • Customer-centric platform leadership treats internal engineering teams as customers and designs for usability and adoption
  • Strong cross-functional influence across Security, Data, Architecture, Finance, and Product
  • Operational excellence: builds repeatable processes, clear accountability, and resilient systems
  • Talent builder: hires and develops leaders; fosters inclusive, high-performing teams
  • Clear, concise communication; comfortable presenting to executives and technical audiences


Additional Comments:

Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship.

What we offer:

  • We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
  • Enjoy three weeks of paid vacation, along with paid company holidays
  • We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
  • Life insurance and disability coverage to protect you and your family.
  • Voluntary benefits, including options for legal, pet, home, and auto insurance.
  • We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
  • Pursue your educational goals with our tuition reimbursement program.
  • Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.


The salary range for this role is $198,000 to $298,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

About Otis Worldwide Corporation

Otis Worldwide Corporation Careers

Join the Elevating Team at Otis Worldwide Corporation There has never been a more exciting time to explore job opportunities at Otis Worldwide Corporation, a leader in the elevator and escalator industry. As a company that thrives on innovation, leadership, and diversity, Otis offers a range of career paths in engineering, sales, service, and management, among others. Work You’ll Do At Otis, we are committed to driving exceptional growth through innovation in the vertical transportation sector. Join our team to help redefine skyscraper accessibility and efficiency around the globe. Our professionals are not just creating solutions; they are enhancing people's ability to live and work comfortably. Transform Your Career With Otis, you are not just taking a job; you are starting a career that can grow as far as your ambition reaches. Benefit from our leadership in the industry and our commitment to professional development and diversity training. Our culture is one of continuous improvement and opportunity, providing you with the training and tools necessary for success. Innovate with Us Be part of a team that values creativity and forward-thinking. Otis Worldwide Corporation is a place where your skills in technology, problem-solving, and innovation can flourish. We are looking for individuals who are ready to contribute to our legacy of leadership in the elevator and escalator industry and to help us set new standards in safety, efficiency, and sustainability. Internship Opportunities Start your career path with Otis through our dynamic internship programs. Gain invaluable industry experience, work alongside seasoned professionals, and engage in projects that impact millions of people daily. Our internships provide a robust platform for learning and can often lead to full-time employment opportunities. Join Our Global Team Collaborate with over 69,000 employees worldwide in a culture that celebrates diversity, inclusion, and innovation. At Otis, we believe in empowering our team to make bold decisions, encourage leadership at all levels, and support career advancement through networking and mentorship. Benefits of Working at Otis Choose a career at Otis and enjoy a competitive package of benefits designed to support the various needs of our diverse team. From health and wellness programs to retirement plans, we invest in our employees' health, happiness, and future. Explore Job Opportunities Are you ready to elevate your career? Search open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players. Stay Connected Keep up to date with the latest at Otis Worldwide Corporation through our careers blog. Gain insights from insiders, learn about our innovative projects, and get tips on preparing your resume and acing your interview. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Otis Worldwide Corporation. Join Otis Worldwide Corporation today and be part of a team that is dedicated to excellence and leadership in the global movement industry. Your future at Otis is an open door to innovative challenges, professional growth, and a thriving career.
Learn more about Otis Worldwide Corporation
Size
69,000 employees
Market Cap
$32.6 billion
Industry
Net Income
$906 million
Revenue
$12.7 billion

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