Full Job Description
*Current, active RN license in good standing in the state of New York and New York State residency required*
Job Summary
The Senior Director of Clinical Operations, Home Care leads the oversight of annual health assessment screenings and clinical documentation for the NY CDPAP program. This role is responsible for supervising a team of RNs reviewing vendor-provided assessments and personal assistant documentation to ensure compliance with regulatory standards and internal quality guidelines. The position plays a critical role in clinical quality assurance, staff development, and process improvement, while collaborating cross-functionally to support efficient, compliant operations.
Key Responsibilities
Annual Health Assessments
- Oversee pre-employment health screenings for all new NY CDPAP Personal Assistants (PAs) in partnership with vendors contracted to perform clinical evaluations
- Oversee annual health screenings for all existing NY CDPAP PAs in partnership with vendors and internal teams
- Ensure assessments are completed accurately and within required timelines
- Assist in escalated medical record reviews when health screening results are unclear or challenged by PAs
- Review medical histories, functional status, and identified health concerns
- Maintain compliance with state, federal, and agency requirements related to home care assessments
- Prepare documentation for audits, surveys, and quality reviews as needed
Compliance & Quality Assurance
- Maintain up-to-date knowledge of home care regulations, Medicaid and managed care requirements, and agency policies
- Ensure adherence to HIPAA confidentiality standards and internal protocols
- Track assessment due dates and documentation requirements to ensure ongoing regulatory compliance
- Support the development and updating of clinical policies and procedures
- Report incidents, concerns, or significant client changes in accordance with agency protocol
Requirements:
- Experience supervising or supporting direct care staff.
- Familiarity with Medicaid, managed care, or long-term care programs.
- Strong attention to detail and problem-solving abilities.
- Compassionate and client-centered approach to care.
Qualifications:
Education: Bachelor’s degree in Nursing (BSN) required; Master’s degree preferred. Current, active RN license in good standing in the state of New York.
Experience:
- Minimum of 5 years of nursing experience required.
- Minimum of 2 years of supervisory, leadership, case management, quality assurance, or care coordination experience preferred.
- Prior experience in home care, community health, managed care, long-term care, or population health strongly preferred.
- Demonstrated experience with clinical documentation review, regulatory compliance, and quality improvement initiatives.
Working Conditions
Remote with occasional business travel
Supervisory Responsibility (if applicable):
Will oversee a team of RNs
Compensation & Benefits:
- 401k Retirement Plan
- Medical, Dental and Vision insurance on first day of employment
- Generous Paid Time Off
- Employee Assistance Program and more
Compensation Range: $148,000 - $166,500 annually
This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified