HealthEdge

Senior Director, Business Intelligence

HealthEdge$205K — $222K *
US-AnywhereRemote in United States
Healthcare
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of experience in business intelligence, analytics, or business process transformation at an enterprise level.
  • Experience setting data and automation priorities for an organization, not just executing externally set requirements.
  • Ability to translate complex business problems into actionable data and automation requirements.
  • Experience collaborating closely with Technology or Data Platform teams to shape data strategy without direct engineering control.
  • Proven success in delivering large-scale business process automation and implementing AI/ML in business contexts.
  • Strong executive-level communication and influence skills to establish priorities with leadership.
  • Preferred experience in healthcare technology, SaaS, or BPaaS.

Responsibilities

  • Set enterprise goals for operational reporting and dashboards, providing reliable decision-making information.
  • Lead analytics initiatives to deliver insights for Operations and executive stakeholders.
  • Identify and drive automation opportunities to enhance efficiency and accuracy, leveraging AI when possible.
  • Translate business needs into detailed technical requirements actionable by the Platform team.
  • Influence and contribute to the long-term data strategy through operational insights.
  • Serve as the key business partner to the Data & Analytics Platform team, ensuring alignment on requirements and validation of solutions.
  • Maintain a prioritized roadmap of reporting and automation projects based on operational impact.

Benefits

  • Remote working opportunity within the US.
  • Full-time, permanent position providing job stability.
  • Engagement in strategic data governance and planning conversations.
  • Opportunity to lead enterprise-wide analytics initiatives.
Full Job Description
Overview

Position Overview:

The Principal Business Intelligence and Automation Leadownsthe business-facing capability that turns operational data into trusted, actionable decisions across HealthEdge. This is an enterprise capability, not a reporting function: the role sets the agenda for what gets measured, what gets automated, and how the business and Technology work together to deliver it.

The person in this roleoperatesas a strategic partner to Operations, Product, and Technology leadership 6 translating business priorities into data and automationrequirements, andshapingHealthEdge'sdata strategy from the operational vantage point. The role does not own the underlying data platform, architecture, or engineering; that ownership sits with the Data & Analytics Platform team in Technology. The Principal Business Intelligence and Automation Leadownsthe demand side of the equation: priorities, requirements, and business outcomes.

Key Responsibilities:

  • Set enterprise priorities for operational reporting and dashboards, ensuring the business consistently has trusted, decision-ready information.
  • Lead business intelligence and analytics efforts that surface insight 6 not just data 6 for Operations, Product, and executive stakeholders.
  • Identifyand drive business process automation opportunities, including applying AI where it measurably improves speed, accuracy, or cost.
  • Translate business needs into clear data and technology requirements that the Platform team and other Technology partners can build against.
  • InfluenceHealthEdge'slong-term data strategy by bringing operational priorities and real-world business context into platform and architecture planning.
  • Act as the primary business-side partner to the Data & Analytics Platform team, Product, and Technology 6 owning requirements definition, prioritization, and business validation of delivered solutions.
  • Build andmaintaina prioritized roadmap of reporting, analytics, and automation initiatives based on operational impact.
  • Represent the voice of the business in Technology governance and planning forums where data and automation investment decisions are made.

Ownership & Partnership Boundaries:

This capability is deliberately split to keep accountability clear as it scales:

  • Principal Business Intelligence and Automation Leadowns:reporting and automation priorities, business requirements, opportunity identification, business-side data strategy input, and partnership with Product and Technology tovalidatethat delivered solutions meet business needs.
  • Data& Analytics Platform team (Technology) owns: the underlying data platform, architecture, engineering, and technical roadmap.

Neither side substitutes for the other. The Platform team is not accountable for deciding what the business should measure or automate next; the Principal Business Intelligence and Automation Lead is not accountable for how the platform is engineered. The two roles are expected tooperateas tightly coupled partners with distinct, non-overlapping accountability.

What Success Looks Like:

  • Operations, Product, and Technology leaders treat this role as the natural first call for "what should we be measuring or automating next."
  • Reporting and automation priorities are demonstrably tied to operational decisions and outcomes, not just delivered dashboards or scripts.
  • Business requirements handed to the Platform team are clear enough to buildagainst withminimal rework.
  • The role has a visible seat at data strategy planning conversations, with operational priorities reflected in the resulting roadmap.

Required Qualifications:

  • 12+ years of progressive experience in business intelligence, analytics, or business process transformation, includingsignificant timeoperatingat an enterprise or cross-functional scope.
  • Demonstratedtrack recordof setting data and automation priorities at an organizational level, not justexecuting againstrequirements set by others.
  • Proven ability to translate ambiguous, cross-functional business problems into clear, buildable data and automation requirements.
  • Experienceoperatingas a senior peer to a Technology or Data Platform organization 6 shaping data strategy and priorities without owning engineering or architecture directly.
  • Strong record ofidentifyingand delivering business process automation at scale, including applying AI/ML in operational contexts.
  • Executive-level communication and influence skills; credible setting and defending priorities directly with Operations, Product, and Technology leadership.
  • Healthcare technology, SaaS, orBPaaSindustry experience preferred.

Preferred Qualifications:

  • Experience standing up or scaling an enterprise BI/analytics function from a business-owned (rather than Technology-owned) position.
  • Familiarity with modern data platform concepts (cloud data warehousing, self-service BI tooling, workflow automation platforms) sufficient to write strong requirements, without engineering-level depth.
  • Experienceoperatingin a post-merger or integration environment where operating models and ownership boundaries are still beingestablished.

Geographic Responsibility: Remote, US

Type of Employment:Full-time, permanent

FLSA Classification (USA Only):Exempt

Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

  • The employeeis occasionally required tomove around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Work across multiple time zones in a hybrid or remote work environment.
  • Long periodsof time sitting and/or standing in front of a computer using video technology.
  • May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skillsrequired. HealthEdge reserves the right tomodify, add, or remove duties and to assign otherdutiesas necessary.

About HealthEdge

HealthEdge is a healthcare technology company that provides next-generation core administrative systems, advanced analytics, and engagement tools that enable healthcare organizations to reduce costs, improve outcomes, and enhance the member experience. The company's innovative solutions are built on modern, patented technology and delivered to customers via the HealthRules platform, which is designed to be highly flexible, scalable, and configurable to meet the unique needs of each customer. HealthEdge's customers include health plans, third-party administrators, and self-insured employers.
Learn more about HealthEdge
Size
500 employees
Industry
Founded
2004

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