Requisition Number: 228214
Job Description
Cintas is seeking a seeking a strategic and customer-focused Senior Digital Product Manager to drive the vision and execution of a suite of digital products. This role will oversee multiple products that enhance and complement our in-person, on-site business services. You will be responsible for delivering exceptional online customer experiences that seamlessly connect with and enrich the offline, in-person interactions. This is a high-impact role including building and managing a team of Product Managers who will oversee individual products.
Key Responsibilities Include:
• Oversee the end-to-end product lifecycle, from discovery and ideation to launch and optimization, for multiple products.
• Facilitate market research, analyze customer feedback, and leverage data to inform product decisions and prioritize features.
• Measure and report on product performance, using insights to continuously improve customer experiences and business outcomes.
• Partner with stakeholders to develop and maintain a deep understanding of both the digital and on-site customer journeys.
• Develop and mentor a team of Product Managers, guiding their career growth and ensuring successful management of individual products as the team scales.
Skills/Qualifications
Required
• Bachelor's degree or equivalent experience.
• 7+ years of experience in digital product management, with a proven track record of managing multiple products or product portfolios.
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Job Category: Process Improvement
Organization: Operations
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
