I2X Technologies is seeking a Senior DevOps/Jira Platform Engineer to support ongoing activities for a customer in Washington, DC. This position will be on-site. 

• The DevOps Engineer (specifically Jira Platform Engineer) will serve as the technical owner of our Jira SaaS in government cloud, and is responsible for administering, configuring, and integrating the application within our enterprise technology ecosystem. This position plays a pivotal role in consolidating our collaborative planning tools—transitioning from Azure DevOps (on-prem) and GitLab (on-prem) to Jira—while enabling and scaling Agile practices across the organization.
• The ideal candidate is both technically proficient and strategically minded, with a strong understanding of Agile methodologies, DevSecOps workflows, and enterprise system integration.
• Administer, configure, and optimize Jira SaaS to meet enterprise project management and Agile delivery needs.
• Design and maintain custom workflows, issue types, screens, fields, and automation rules aligned with organizational Agile frameworks and guidelines.
• Manage user permissions, group roles, and security schemes to ensure governance and compliance.
• Monitor Jira license utilization, user growth, and application usage to ensure efficient use of subscriptions.
• Collaborate with procurement teams to support renewal, optimization, and budget decisions.
• Design, implement, and maintain seamless integrations between Jira with other enterprise systems, such as GitLab (source control & CI/CD), and ServiceNow (ITSM), using Okta,REST APIs, webhooks, middleware, and scripting.
• Automate data synchronization across platforms to support traceability from planning to release.
• Troubleshoot and optimize integration pipelines to ensure performance, security, and scalability.
• Partner with infrastructure and cybersecurity teams to align integrations with enterprise security and compliance standards.
• Develop and maintain technical documentation, standards, and best practices.
• Partner with the Agile Transformation Office to translate Agile practices into effective Jira configurations and usage patterns.
• Provide technical guidance and mentoring to Scrum Masters, Product Owners, and teams on best-practice tool utilization.
• Support reporting and analytics initiatives, ensuring reliable Agile metrics (velocity, burndown, cycle time, etc.).
• Support and enable teams transition from Azure DevOps Boards, Gitlab, Jira (hosted) to JIRA SaaS.

Knowledge/Skill Requirements • Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience). • 3+ years of hands-on experience administering and/or engineering Jira (Self-hosting or • SaaS). • Proven, hands-on experience developing custom integrations with enterprise platforms, especially GitLab and ServiceNow. • Proficiency in scripting (Python, PowerShell, or JavaScript) and REST API integration. • Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and DevSecOps principles. • Experience in enterprise migrations from Azure DevOps or similar tools to Jira.

Preferred • Familiarity with Atlassian ecosystem (Confluence, Bitbucket, Atlassian Government Cloud) and marketplace apps. • Experience working in a DevSecOps or Platform Engineering environment. • Experience with information security, privacy, and risk assessment standards including FISMA, SOX, FedRAMP, etc. is preferred. • Federal government experience is preferred. • Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred.

The Contractor shall deliver, but not limited to, the following: • Administering, configuring, and integrating the Jira SaaS for government cloud within our enterprise technology ecosystem. • Consolidating our collaborative planning tools—transitioning from Azure DevOps (onprem) and GitLab (on-prem) to Jira Atlassian Government Cloud (AGC) SaaS for government. • Building robust, automated, and secure integrations between Jira SaaS for government and core enterprise systems (e.g. ServiceNow, GitLab), enabling end-to-end visibility across planning, development and operations

Essential Requirements:

US Citizenship is required.

In compliance with Colorado’s Equal Pay for Equal Work Act, the annual base salary range for this position is listed . Please note that the salary information is a general guideline only. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

While performing the duties of this job, the employee will regularly sit, walk, stand and climb stairs and steps. May require walking long distance from parking to work station. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement of up to 20 pounds. This position demands tolerance for various levels of mental stress.