Full Job Description
We are hiring a Senior Developer Advocate to join our small but mighty Developer Relations team. We're a group of practitioners turned educators who cover incident response, operational resilience and reliability, and increasingly the question of what changes when AI agents are participating in incidents rather than just observing them. We'd rather hire someone with opinions about this than someone waiting for a position to be handed to them.
The shape of this work has shifted along with the rest of the industry, and we're still figuring out what good advocacy looks like under those conditions. You'd be figuring it out with us, while bringing your observations back to the table internally as a subject matter expert, through strong relationships across the organization. Expect to spend most of your time making things (writing, building, presenting) and participating in the places developers actually are.
**This role is expected to come into our Atlanta office two times per week, so you can thrive in your new role and fully embrace being a Dutonian!**
**Key Responsibilities:**
- **Build:** Sample apps, integrations, and demos against the PagerDuty API, including ones that exercise our AI and agentic capabilities.
- **Write:** Technical content for practitioners: tutorials, deep dives, teardowns, and strong technical opinions.
- **Speak:** Conference talks, meetups, webinars, podcasts, and video content. You'll get CFP support and coaching to manage your pipeline of ideas.
- **Show Up:** Participate in the PagerDuty community and external spaces where operations, reliability, and AI engineering are discussed, and support developer events run by your teammates.
- **Route Feedback:** Get signals back to internal teams with actionable context attached.
- **Enable Others:** Build and maintain systems that let engineers, product marketers, and community champions speak and write well to scale advocacy.
**Basic Qualifications:**
- Experience in developer advocacy, developer relations, community, solutions engineering, support engineering, SRE, or another technical role accountable to developers.
- Demonstrated technical credibility with live demonstrations and real-world execution.
- Experience carrying a pager and opinions about what good looks like in incident management and reliability processes, especially with AI in the mix.
- Proficiency in 1-2 programming languages, familiarity with APIs, and the ability to quickly get productive in unfamiliar environments.
- A public body of work (e.g., writing, talks, demos, code repositories, videos, or streams).
- Strong written and verbal communication skills across multiple formats.
- Active participation in technical developer communities.
- Willingness to travel up to 25% of the time for conferences, meetups, and team gatherings.
**Preferred Qualifications:**
- Experience engaging with security-conscious or compliance-heavy developer audiences.
- Hands-on experience working with AI agent frameworks or modern AI tooling.
- Experience running production systems at scale.
- Track record of contributing to open source projects.
- Prior customer-facing experience in technical support or solutions engineering.
**The base salary range for this position is 131,000 - 220,000 USD.** This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**Hesitant to apply?**
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!
**Where we work**
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we **cannot** employ candidates residing in:
**Location restrictions:** **Australia:** Northern Territory, Queensland, South Australia, Tasmania, Western Australia
**Canada:** Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
**United States:** Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
**How we work**
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
**What we offer**
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
**Your package may include:**
- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure