Senior Demo Gear Coordinator

Our Senior Demo Gear Coordinator supports the Product Development Engineering team, Sales team, and Professional Services team by ensuring our demo gear is available and delivered to customers and tradeshows for demonstrations. This role maintains our physical demo gear inventory, handles RMA requests for demo gear, and collects and delivers weekly reporting.

What it takes: You have experience working with tight deadlines and supporting multiple stakeholders. You have pristine data entry and record keeping skills with an aptitude for organization. Your Microsoft Excel knowledge includes more advanced features like report building, pivot tables, charts, formulas, queries, resource planning and building out reporting templates. You are comfortable in fast-paced, time sensitive environments. You are self-driven and require minimal supervision.

Location: Portland, OR

Salary Range: $74,100 - 90,000. per year plus bonus

Please note that the salary range information provided is a general guideline only, reflecting a position based in Oregon. Criteria such as the candidate’s qualifications and relevant experience, the scope of the specific position, as well as market and business considerations will be evaluated when extending an offer.

We Take Care of Our People:

Paid Time Off I 401K with Employer Match and Profit Sharing I Health and Wellness Benefits I Learning and Development Opportunities I Referral Program I Competitive Pay I Recognition I Employee Stock Purchase Plan I Inclusive & Supportive Culture

Your Challenge:

• Manage our demo gear request process, including receiving requests from customers or employees for on-site demos and tradeshows, determine what equipment is available, hold equipment for specific requests, and preparing and tracking demo gear shipments

• Manage our Bailment Agreement process for all customer demo gear requests

• Maintain and update the Master Bailment Agreement tracker

• Follow up on all demo gear requests to ensure return dates are adhered to, issues delinquent return notices, and track all demo gear return shipments

• Partners with other PacStar teams regarding RMA requests for demo gear

• Implement and maintain accurate tracking for customer deliveries, builds in progress, and physical material inventory

• Partners with other PacStar teams to replace demo gear modules as appropriate

• Maintains and monitors project plans, project schedules and required demo gear

• Attends and participates in various meetings

• Proactively partners with project managers and other team members to help monitor and coordinate projects from start to finish, ensuring they remain on schedule

• Ensure projects adhere to frameworks and all documentation is maintained appropriately

• Organize and schedule departmental shared resources

• Regular interaction with department stakeholders and customers

• Performance requires physical attendance

• Other duties as assigned

What you bring:

• Minimum 4 years of related experience in executive level administrative support/coordination

• Highly proficient in Microsoft Word, Excel, and Outlook. Power Point skills are a plus

• Should be able to anticipate project needs and have the ability to identify work assignments independently

• Highly organized with the ability to track multiple moving parts and multiple projects

• Pursues self-development and effective relationships with others by sharing information with coworkers and customers; listening and responding to performance feedback; acknowledging strengths and weaknesses; and adapting to and learning from change, difficulties, and feedback

• Ability to compile and analyze data, manage documentation and review agreements

• Strong written and verbal communication skills

• Accuracy and attention to detail is a must

• Must be able to self-organize workloads and manage all deadlines