Job DescriptionJob Description
Designs, deploys, upgrades, and optimizes the performance of databasesystems and related data infrastructure in support of customer business objectives and within established timelines. Participates in performance improvement initiatives including documenting queryoptimization techniques, providing data on database performance metrics, and mentoring and educating lower level staff.
Job Responsibility
- Installs, configures, and supports database platforms and related software required to manage enterprise data. Provides on-going maintenance including updates, patches and anti-virus updates.
- Provides second and third level operational support for issues escalated from the Service Desk.
- Participates in an on-call rotation.
- Performs availability/ capacity/ performance analysis as assigned. conducts on-going maintenance including database patching, index maintenance, regular backups, and integrity checks.Troubleshoots and resolves issues in assigned technology including database software and application-related issues while maintaining Enterprise Service levels.
- Develops and maintains documentation related to technology installation, administration and maintenance and disaster recovery planning.
- Participates in change management and performance improvement programs for assigned technologies.
- Provide timely technical updates to stakeholders during incidents, clearly communicating business impact, progress, workarounds, estimated resolution timelines, and post-incident findings.
- Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
- Bachelor's Degree required, or equivalent combination of education and related experience.
- 3-5 years of relevant experience, required.
HIGHLY PREFFERED
- Hands-on experience with Google Cloud Platform (GCP) services (e.g., BigQuery, Dataflow, Pub/Sub) is required.
- Experience applying these GCP skills in a healthcare or life sciences environment. This includes processing and analyzing complex datasets (EMR/EHR, claims), understanding operational workflows, and navigating data standards (HL7/FHIR) and compliance regulations (HIPAA).
- Ability to troubleshoot ETL/data pipeline failures, investigate data quality issues, validate data loads, and work with engineering teams to restore service while minimizing business impact.
*Additional Salary DetailThe salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
