VXI Global Solutions

Senior Data Scientist, Growth Product

VXI Global Solutions$133K — $185K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of hands-on experience in product or business analytics roles, preferably in FinTech.
  • Expert-level SQL skills and proficiency in Python.
  • Strong knowledge of statistics, experimental design, and A/B test analysis.
  • Experience with machine learning techniques for business applications.
  • Proven track record of influencing senior partners with data-driven insights.
  • Strong problem-solving skills, proactively identifying opportunities.
  • Exceptional data storytelling and visualization skills, familiarity with tools like Hex and Looker.

Responsibilities

  • Act as a thought partner for Product, Engineering, and Design teams to shape strategy and identify opportunities.
  • Develop and execute A/B testing programs to enhance member product experiences.
  • Equip product managers and engineers with self-service analytics tools to drive data-informed decisions.
  • Employ advanced statistical methods and machine learning for causal analysis and segmentation.
  • Build and track metrics for user engagement and funnel performance to inform product improvements.
  • Establish high-quality event tracking for user behaviors within Chime's app.
  • Create and refine team metrics to optimize for member and business value, along with operational dashboards.

Benefits

  • Hybrid work model with four days in the office and flexible Fridays.
  • Comprehensive health, financial, and wellbeing benefits for all life stages.
  • Generous vacation and paid time off policies.
  • Access to community service time and annual wellness stipends.
  • Subsidized care benefits for children, elders, and pets.
  • Substantial paid parental leave for both birthing and non-birthing parents.
Full Job Description
About the role

We're looking for a Sr. Growth Product Data Scientist to partner with our Growth Product and Engineering teams to drive measurable impact across the member journey - from acquisition to conversion through long-term retention. You'll turn data into the decisions that shape how millions of members discover, direct deposit, and get value from Chime.

This role sits at the intersection of product, data, and experimentation. You'll own funnels end-to-end, design and analyze A/B tests, and translate ambiguous business questions into clear, prioritized recommendations that ship.

In this role, you will work closely with product managers, design, engineers, product & lifecycle marketing, and operational stakeholders to foster a data-driven product development culture, advise our product roadmaps, and build a deep understanding of member behavior.

The base salary offered for this role and level of experience will begin at $133,000 and go up to $185,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Operate as an independent thought partner to Product, Engineering, and Design - helping shape strategy, not just measure it. You'll proactively identify opportunities and risks, framing the right questions before they're even asked.
  • Work with the team to develop a rich program of experimentation and A/B testing to improve member product experiences, including metric creation, experiment design, power analysis, and analysis of experiment results.
  • Drive data-informed decision making within Growth org by equipping PMs and engineers with self-service analytics tools, and conducting ad hoc analyses and causal studies for the team.
  • Use advanced statistical methods for causal inference, as well as time-series and other forecasting techniques, to solve product questions for the team. Occasionally apply machine learning methods for problems such as customer segmentation.
  • Build metrics to measure user funnels, product engagement, and retention, and use those metrics to help brainstorm potential product experiments to drive improvements in them.
  • Help the team establish high-quality eventing to allow the tracking of detailed user behaviors along customer journeys through Chime's mobile app.
  • Develop and evolve team metrics that define what "good" looks like - ensuring that we optimize for long-term member and business value - and build operational dashboards to track business and product health.
  • Translate complex analytical findings into compelling, executive-ready narratives that inspire action and alignment across teams.
  • Develop robust data pipelines in dbt for your team, and continuously improve the quality and accessibility of customer data.
To thrive in this role, you have
  • 5-7 years of relevant hands-on experience in product or business analytics roles (FinTech a plus).
  • Expert-level SQL ability and proficiency in Python.
  • Broad knowledge of applied statistics, experimental design, and analysis of A/B tests. Demonstrated experience with machine learning techniques for applied business use cases.
  • Demonstrated experience acting as a trusted advisor to senior cross-functional partners - influencing decisions through both data and judgment.
  • A strong bias toward proactive problem discovery. You don't wait for tickets - you explore data, spot patterns, and bring forward opportunities that meaningfully change product direction.
  • Strong business intuition and judgment, and experience applying prioritization frameworks to your work (e.g., RICE, Eisenhower matrix).
  • Exceptional data storytelling and data visualization ability. Experience with Hex and Looker
  • Familiarity with building data pipelines using tools like dbt or Airflow.
  • Familiarity with AI coding tools (such as Claude Code and Cursor).

#LI-Hybrid #LI-AM1

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
  • Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
  • Generous vacation policy and company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to family planning reimbursement
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

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