Description & Requirements Senior Data and Product Analyst Connective is a Houston-based nonprofit that transforms social services through civic technology, human-centered design, and collective action. We design programs, build technology for service providers, and foster cross-sector collaboration to make support systems more connected, accessible, and effective. We believe getting help shouldn't be difficult or dehumanizing. As climate and economic challenges grow, we're working toward a future where communities are more resilient, prepared, and equipped with the tools they need-turning barriers into bridges and expanding access for those who need it most.
We are seeking a
Senior Data & Product Analyst to lead data strategy, deliver actionable insights, and drive end-to-end product development across our Salesforce ecosystem. Working closely with the Director of Data & Technology, program teams, and external partners, you'll build scalable data solutions and technology products that advance our mission.
To thrive/succeed as the Senior Data and Product Analyst, you should have: - 5+ years of experience in data analytics, product management, or a related field, preferably in nonprofit, government, or social services.
- Advanced expertise in Salesforce administration, CRM design, SQL, and Python or R, with experience delivering end-to-end technology and analytics solutions.
- Strong experience building dashboards and data visualizations (Tableau, Power BI, Looker, or similar) and implementing data governance and reporting best practices.
- Excellent project management, communication, and stakeholder engagement skills, with a demonstrated commitment to advancing equity through data and technology.
- Preferred: Salesforce Administrator certification (including NPSP), experience with Flow, SOQL, Apex, AI/ML, geospatial analytics, Agile methodologies, or multilingual proficiency (Spanish, Vietnamese, or other languages common in the Houston region).
Your responsibilities as the Senior Data and Product Analyst will include: - Lead Connective's data strategy, governance, and Salesforce data architecture to ensure scalable, high-quality data systems.
- Analyze complex, multi-source data to generate actionable insights and executive-ready reports and dashboards.
- Own the end-to-end product lifecycle for Salesforce enhancements, from discovery and requirements through launch and iteration.
- Design and optimize Salesforce solutions, including automation, integrations, and CRM improvements that support organizational goals.
- Partner with internal teams and external stakeholders to develop data-sharing solutions, measure impact, and improve service delivery.
- Build and maintain automated reporting processes while mentoring team members and promoting data best practices.
Build technology with purpose. Lead with data. Create lasting community impact. Apply today and help redefine what's possible for social services.
