***UNITED STATES CITIZENSHIP REQUIRED***We are seeking a Senior Data Analyst to support leadership in making informed, data-driven decisions. This role will focus on analyzing operational and performance data, developing key performance indicators (KPIs), identifying trends and risks, and translating complex data into actionable insights for executive stakeholders.
This is a high-visibility role that directly supports strategic planning, operational performance improvement, and executive decision-making.
ESSENTIAL DUTIES AND RESPONSIBILITIES:Decision Support & Strategic Analysis- Partner with CIO/OITO leadership to identify key business questions and performance objectives.
- Develop and maintain KPIs aligned to strategic and operational goals.
- Analyze operational, financial, and IT performance data to identify trends, risks, and improvement opportunities.
- Conduct scenario and impact analysis to support leadership decisions.
Data Analysis & Reporting- Extract, clean, and analyze data from multiple systems and sources.
- Develop recurring reports and executive dashboards using tools such as Power BI or Tableau.
- Perform root cause analysis on operational issues and performance gaps.
- Ensure consistency and reliability of reporting metrics.
Executive Communication & Data Storytelling- Translate analytical findings into clear, concise insights tailored to technical and non-technical audiences.
- Prepare executive briefings, summaries, and visualizations to inform leadership discussions.
- Present findings and recommendations to senior stakeholders.
Process & Performance Improvement- Identify opportunities to streamline reporting processes and improve data integrity.
- Support data governance and metric standardization efforts.
- Recommend performance improvements based on analysis.
Collaboration- Work closely with cross-functional IT, operations, and program teams to ensure data accuracy and alignment.
- Serve as a trusted advisor to leadership on data interpretation and performance measurement.
What Success Looks Like in This Role- Leadership receives clear, actionable insights - not just data.
- KPIs are defined, standardized, and consistently reported.
- Decision-making improves through better visibility into performance trends and risks.
- Reporting becomes proactive rather than reactive.
EDUCATION AND EXPERIENCE:- Bachelor's degree in Data Analytics, Business, Information Systems, Statistics, or a related field (Master's preferred).
- 5-7 years of experience in data analytics, business intelligence, or decision support roles.
- Strong proficiency in SQL and data querying.
- Experience with data visualization tools (Power BI, Tableau, or similar).
- Strong analytical and critical thinking skills.
- Demonstrated experience supporting executive or senior leadership with data-driven insights.
- Excellent written and verbal communication skills.
- Ability to translate complex data into clear business recommendations.
- Experience working in a government or IT operations environment preferred.
- Familiarity with data governance, compliance, and reporting best practices.
PHYSICAL REQUIREMENTS:- Ability to stand, walk, and sit for extended periods.
- Occasionally lift/move up to 25 lbs.
- Must possess good vision and hearing capabilities.
WORK ENVIRONMENT:Work Environment characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system.
SUPERVISORY RESPONSIBILITIES:None.
ADDITIONAL QUALIFYING FACTORS:As a condition of employment, must pass a pre-employment drug screening, as well as have acceptable reference and background check results.
Salary$100,000.00+/annual DOE
