Senior Cybersecurity Pre-Sales Technical Architect

GlassHouse Systems

$120K — $145K *
Lisle, IL 60532In-Person
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Systems, or related field with a focus on cybersecurity - MUST HAVE
  • 5+ years of IT and cybersecurity experience, including 2+ years in pre-sales or solution architecture - MUST HAVE
  • Comfortable in customer-facing roles, presenting technical and business solutions to executives and teams - MUST HAVE
  • Experience with Managed Security Service Providers (MSSP) or familiarity with Security Operations Center (SOC) operations - MUST HAVE
  • Technical expertise in security technologies like SIEM, SOAR, and MDR in customer engagements - MUST HAVE
  • Broad knowledge across security domains: firewalls, DLP, cloud security, endpoint protection, with familiarity of vendors - MUST HAVE
  • Strong communication skills to simplify complex security concepts for customers - MUST HAVE

Responsibilities

  • Build and maintain relationships with security leaders and technical decision-makers
  • Identify expansion opportunities for professional services and managed security services
  • Design and architect security solutions tailored to customer needs
  • Engage customers as a trusted advisor, addressing security challenges and compliance requirements
  • Collaborate with teams to create market-driven security service offerings
  • Articulate requirements and solutions into detailed Statements of Work and RFP responses
  • Present security solutions to a diverse audience, including C-suite executives

Benefits

  • Health benefits (medical, vision, dental)
  • Life insurance
  • Professional development opportunities
  • Supportive company culture
Full Job Description
Description

As a Senior Cybersecurity Pre-Sales Technical Architect, you are the technical voice and strategic partner for our sales organization, driving security-focused business development for professional services and managed security services (MSS) across our target accounts.

Responsibilities
• Build and maintain trusted relationships with security leaders, CISOs, risk officers, and technical decision- makers at target and existing accounts
• Identify and drive expansion opportunities for professional services and managed security services (MSS) within existing and target accounts
• Design and architect comprehensive security solutions across professional services (assessments, penetration testing, compliance audits) and managed security services delivery models
• Engage customers as a trusted advisor to understand security challenges, compliance requirements, risk posture, and business objectives; translate these into compelling technical solutions and value propositions
• Collaborate with professional services, MSS delivery teams, and solution partners to develop market-driven security services offerings and tailor solutions to customer environments
• Scope and articulate defined requirements, proposed solutions, and value propositions into detailed Statements of Work (SOWs), technical architecture blueprints, and RFP responses
• Present and articulate security solutions and value propositions to diverse stakeholders-technical teams, business executives, and C-suite-with clarity and business acumen
• Maintain deep knowledge of the security landscape, threat environment, regulatory frameworks, and vendor ecosystem to inform customer discussions and internal strategy
• Stay current with security trends, threat intelligence, regulatory changes, and vendor offerings; provide market insights to sales and delivery teams to inform strategy and customer engagement
• Develop business cases and financial models for security investments (ROI, TCO, risk mitigation value); help customers justify security spending to leadership
• Serve as the voice of customer, providing market feedback to product and delivery teams to inform service development, identify gaps, and drive continuous improvement
• Drive cross-functional collaboration between sales, delivery (professional services and MSS), offering management, and marketing to develop and deliver market-driven security solutions and services

Requirements
• Bachelor's degree in Computer Science, Engineering, Information Systems, or related discipline with a focus or major in cybersecurity/information security - MUST HAVE
• Minimum 5 years of hands-on IT and cybersecurity experience, with at least 2 years in technical pre-sales, solution architecture, or presales engineering - MUST HAVE
• Proven experience in customer-facing roles; comfortable presenting technical and business solutions to all organizational levels, including executives - MUST HAVE
• Working experience with a Managed Security Services provider (MSSP) or familiarity with Security Operations Center (SOC) operations and 24/7 security monitoring - MUST HAVE
• Technical knowledge and experience demonstrating security technology for SIEM, SOAR and MDR in customer pre-sales engagements - MUST HAVE
• Technical knowledge of security technologies across multiple domains: firewalls, intrusion prevention/detection, DLP, cloud security, endpoint protection, and familiarity with vendor ecosystem (Palo Alto Networks, Checkpoint, Cisco, IBM, Splunk, Fortinet, etc.) - MUST HAVE
• Strong verbal and written communication skills; ability to articulate complex security concepts in customer- friendly language - MUST HAVE
• Professional security certifications: CISSP, CISM, GIAC (GCIH, GSEC), CEH, CISA, CRISC, or equivalent - HIGHLY DESIRABLE
• Experience designing and proposing security consulting services: penetration testing, security assessments, vulnerability assessments, PCI compliance audits, and security policy development - HIGHLY DESIRABLE
• Experience developing security solution architectures and responding to large-scale, complex RFPs and technical questionnaires - HIGHLY DESIRABLE
• Knowledge of cloud security (AWS, Azure, GCP), virtualization, and hybrid security architectures - HIGHLY DESIRABLE
• Understanding of regulatory frameworks and compliance requirements: GDPR, HIPAA, PCI DSS, NIST, CSF, industry-specific regulations - HIGHLY DESIRABLE
• Knowledge of modern threat landscape: cyber kill chains, MITRE ATT&CK framework, threat modeling, and attack surface analysis - HIGHLY DESIRABLE
• Experience with security service delivery models and SLAs; understanding of KPIs for MSS and professional services - HIGHLY DESIRABLE
• Track record of identifying and closing mid-to-large security services deals with complex sales cycles - HIGHLY DESIRABLE

Disclaimer

What you'll get:

Competitive salary

Health benefits (medical, vision, dental)

Life insurance

Professional development

Amazing company culture

Join a team of professionals led by a diverse set of leaders from across the industry.

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