Abbott

Senior Customer Support Specialist

Abbott$61K — $122K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associates Degree
  • Minimum 4 years of relevant work experience
  • Strong Excel skills, with familiarity in Power BI
  • Experience with SAP, QAP, MS360, or Salesforce
  • Proven ability to collaborate with cross-functional teams

Responsibilities

  • Collect and analyze data systems and procedural activities
  • Assess efficiency and costs of logistics processes
  • Maximize effectiveness of the organization's supply chain
  • Research operational costs and regulatory issues
  • Develop statistical models to justify logistics solutions
  • Manage inventory and tactical planning based on customer needs
  • Coordinate inter-company shipments and facilitate troubleshooting

Benefits

  • Comprehensive health and wellness benefits
  • Access to resources that support family well-being
Full Job Description


JOB DESCRIPTION:

The Opportunity
  • This is not a remote opportunity
  • Traveling up to 5%


Our location in Princeton, NJ currently has an opportunity for an Senior Customer Support Specialist. Incumbent will be responsible for collecting and analyzing data systems, procedural activities and information flows and assessing the efficiency and costs of logistics processes.

What You'll Work On
  • Individual contributor that works under limited supervision.
  • Requires capacity to understand specific needs or requirements to apply skills/knowledge.
  • Responsible for maximizing the effectiveness of the organization's supply chain.
  • Research operational costs, industry and regulatory issues and maintain a current and comprehensive database on which to draw for solutions development.
  • Use statistical modeling skills to develop, and cost justify logistics solutions to meet agreed customer needs.
  • Manage inventories and tactical planning, taking into account customer's future needs.
  • Manage /coordinate inter-company shipments and troubleshooting.


Required Qualifications
  • Associates Degree
  • Minimum 4 years work related experience


Preferred Qualifications
  • Strong excel skills in additional to Power BI
  • Experience with SAP, QAP, MS360 and or salesforce.
  • Demonstrates success collaborating with cross-functional teams to improve customer satisfaction and operational efficiency.


Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

The base pay for this position is
$61,300.00 - $122,700.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Supply Chain

DIVISION:
APOC Point of Care

LOCATION:
United States > Princeton : 400 College Road East

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Yes, 5 % of the Time

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

About Abbott

Abbott Careers

Joining Abbott means becoming part of a globally diverse team dedicated to making a lasting impact on human health. As a leader in healthcare innovation, Abbott provides a dynamic workplace where careers flourish through growth, leadership, and diversity training.

Opportunities at Abbott

Explore a world of opportunities with our team. Whether you're seeking job opportunities in engineering, marketing, research, or healthcare, Abbott offers a variety of positions that allow professionals to grow their careers. Our commitment to diversity and innovation is evident in every aspect of our work, fostering an inclusive culture that values each team member's contribution.

Work You'll Do

At Abbott, every role contributes to our mission of helping people live fuller lives through better health. From groundbreaking research in medical devices to advancements in pharmaceuticals, our team is at the forefront of healthcare innovation. By joining Abbott, you are not just accepting a job; you are embarking on a path of professional and personal growth.

Internship Programs

Kickstart your career with an Abbott internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Abbott work on projects that matter, gaining the experience and knowledge necessary to succeed in their future careers.

Professional Development

Abbott is dedicated to the continuous professional development of its employees. With access to cutting-edge technology, leadership programs, and diversity training, our team members are equipped to lead and innovate within the healthcare industry. We support your career journey with robust training programs, mentorship, and opportunities for networking and professional growth.

Benefits and Culture

Our employees enjoy comprehensive benefits designed to support their life and well-being. From health insurance to retirement plans, we ensure our team has everything they need to thrive. Abbott's culture is built on a foundation of respect and integrity, united by a shared commitment to improving health outcomes.

Join Our Team

Discover the impact you can make with a career at Abbott. We are hiring individuals who are passionate, curious, and driven to lead. Search open positions that match your skills and interests on our Jobs page. Prepare your resume, sharpen your interview skills, and get ready to join a team that's at the cutting edge of healthcare solutions.

Stay Connected

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Explore Abbott

With a commitment to improving life through innovation, leadership, and diversity, Abbott is a place where you can fulfill your potential. See what exciting and rewarding opportunities await at Abbott by exploring our career opportunities today.

SEARCH ABBOTT JOBS

Join us in our mission to make the world a healthier place through innovation, leadership, and diversity. Your journey to a fulfilling career at Abbott starts here.
Learn more about Abbott
Size
113,000 employees
Market Cap
$189 billion
Industry
Net Income
$4.4 billion
Founded
1944
5 Year Trend
+15.6%
Revenue
$34.6 billion
NASDAQ

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