This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
This role will be building, maintaining, and updating processes. Also responsible for staffing reconciliations and creating presentations.
This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.
This will be paid on-the-job training and the hours of training will be during normal business hours.
Primary Responsibilities:- Capture, analyze, organize, and prioritize business requirements for moderately complex technical projects
- Perform regular audits for system access, compliance and training
- Provide explanations and information to Operations
- Work directly with operational leaders to ensure security and compliance standards are continuously met
- Prepares and presents information to leadership for next steps and decision making
- Build and maintain a backlog / inventory of system and business requirements to quickly react to additional enhancement capacity
- Solid working knowledge of how to execute on project deliverables in a fast - paced environment
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- High School Diploma / GED OR equivalent work experience
- Must be 18 years of age OR older
- 1+ years of call center OR operations experience in healthcare
- Experience with Microsoft Office products (Microsoft Word, Microsoft Excel, Microsoft PowerPoint)
- Ability to travel up to 10% of the time (Domestic) per business need
- Ability to work any of our full-time, 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm from Monday - Friday. It may be necessary, given the business need, to work occasional overtime
Preferred Qualifications:- Background in compliance OR training
- Experience in working directly with senior level business stakeholders
- Experience with US Healthcare and / OR Fintech
Telecommuting Requirements:- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
