Senior Customer Development Analyst

Kenvue

$90K — $127K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent in a related field
  • 3-5 years of experience in customer sales, category insights/management, or analytics in a consumer products environment
  • Intermediate to Advanced skills in Excel and PowerPoint
  • Strong ability to assess and interpret sales and customer data
  • Skilled in crafting impactful presentations with findings and recommendations
  • Excellent communication and collaboration skills

Responsibilities

  • Uncover business opportunities through deep-dive analytics using various data sources
  • Integrate Omni-channel initiatives into business analysis
  • Identify transformational Omni Category insights and solutions for customers and consumers
  • Lead category presentations for assigned customers
  • Develop assortment optimization recommendations for online and in-store
  • Collaborate with Customer Development Managers to enhance promotional plans and evaluate pricing impact
  • Build customer relationships and act as a trusted category partner during POG Line reviews

Benefits

  • Competitive Benefit Package
  • Paid Company Holidays, Paid Vacation, and Volunteer Time
  • Learning & Development Opportunities
  • Engagement in Kenvuer Impact Networks
  • Benefits may vary based on location/region.
Full Job Description


Role reports to:
Sr Mngr Category Insights Analytics

Location:
North America, United States, New Jersey, Summit

Work Location:
Hybrid

What you will do

The Senior Customer Development Analyst, is responsible for building, developing, and shaping category growth plans based on key data, shopper and category insights and trends. This individual should have strong analytical skills, collaboration, project leadership, and have the ability to pull together strategic recommendations from insights and data. This person should be able to operate in a high-level, fast-paced, complex, and changing business environment.

Key Responsibilities
This role will be responsible for supporting our business through the following:
  • Actively uncover business opportunities with deep-dive analytics using various resources including, but not limited to- Retailer POS data, Syndicated Data (Nielsen/Circana) Marketplace and HH Panel Assessments to independently discern trends and provide insights-based recommendations to deliver sales objectives
  • Integrate Omni-channel initiatives into analysis of business results
  • Uncover transformational Omni Category insights and solutions for our customers / shoppers / consumers that deliver on critical metrics for instore and online
  • Lead category presentations at assigned customers
  • Develop assortment optimization recommendations for online and in-store by providing shopper, category, brand and/or customer insights
  • Collaborate with Customer Development Managers to evolve promotional plans, evaluate the impact of pricing and track competitive activity to unlock internal and external growth opportunities
  • Build customer relationships and serve as a trusted category partner, providing support during POG Line review process
  • Work with internal partners to provide voice of customer to craft our go to market initiatives and to provide an understanding of the external marketplace
  • Find opportunities to deliver on strategic seasonal priorities for the business
  • Develop, utilize, and share best practices to improve functional efficiency and accuracy of findings and recommendations
  • Ensure that data is organized, reported and error-free when devising data sets through careful review and refinement prior to running analytical tests
  • Align with company policy and procedures at all times


What we are looking for
Required Qualifications
  • Bachelor's degree or equivalent in a related field
  • 3-5 years of experience with customer sales, category insights/management, analytics, shopper marketing/insights, or related field in a consumer products environment
  • Intermediate to Advanced Excel and PowerPoint skills
  • Ability to assess, interpret and draw accurate conclusions from sales and customer data
  • Ability to craft impactful presentations to explain recommendations and findings of analyses, resources, and studies
  • Excellent communication and collaboration skills


Desired Qualifications
  • Prior experience with syndicated data, such as Nielsen and/or Circana
  • Prior Health and Beauty Care (HBC) and Self Care (OTC) category experience
  • Prior experience with JDA or other space planning software


#LI-JS1

What's in it for you

Annual base salary for new hires in this position ranges:

$90,100.00 - $127,200.00

This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

  • Competitive Benefit Package*
  • Paid Company Holidays, Paid Vacation, Volunteer Time & More!
  • Learning & Development Opportunities
  • Kenvuer Impact Networks
  • This list could vary based on location/region


*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

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