Role reports to:SR. CATEGORY INSIGHTS MANAGER
Location:North America, United States, New Jersey, Summit
Work Location:Hybrid
What you will doThe Senior Customer Development Analyst is a meaningful role that allows us to improve our partnership with our retailers by providing category solutions and insights that drive profitable omni category growth. In this role, a successful candidate will partner with our CVS team to develop and execute category reviews and merchandising plans, while providing insights through the collection of relevant market trends and shopper research. You will have the opportunity to work on beloved brands such as Listerine, Aveeno, Tylenol, Zyrtec and Band-Aid.
Key Responsibilities:
- Focus on strategic categories that are essential for the growth of CVS and Kenvue
- Drive sales growth by uncovering business opportunities via deep-dive analytics, independently discerning trends and providing insights-based recommendations. Data sources include: retailer loyalty data, syndicated data (Nielsen/IRI), marketplace, numerator, eCommerce data sources and household panel assessments
- Ensure data is accurately formed, reported, and error-free through careful review and refinement prior to performing analysis
- Provide high quality, unbiased category management recommendations to customer retailers and field sales to enable them to drive traffic, increase market share and improve efficiencies
- Collaborate with Customer Development Managers to evolve promotional plans, evaluate the impact of pricing and track competitive marketplace activity to unlock internal and external growth opportunities
- Work with internal partners to provide voice of customer to craft our go-to-market initiatives and to provide an understanding of the external marketplace
- Provide SKU optimization recommendations by providing shopper, category, brand and/or customer insights to support strategies and recommendations for customers
- Integrate omnichannel initiatives into analysis of business results
- Lead strategic initiatives outside of day-to-day analytical support
- Mentor/coach junior members of the team
What we are looking forRequired Qualifications:
- A minimum of a bachelor's degree
- At least 2 years prior experience in customer sales, merchandising, analytics or in a consumer products environment
- Ability to work effectively within a dynamic, complex matrix, changing environment
- Ability to draw key insights that are actionable and will drive growth
- Ability to summarize and influence decisions through data
- Ability to assess marketplace and various consumer retail business models
- Intellectual curiosity and the ability to challenge the status quo and search for creative solutions that can improve the way of doing things; willingness to experiment and pursue new ideas
- Advanced Excel, PowerPoint and SharePoint skills are required
Preferred Qualifications:
- Ecommerce and omnichannel experience preferred
- Space management and CRM experience preferred
- Working knowledge of the following data tools: syndicated scan, shopper panel and assortment optimization tools (Nielsen and/or Circana), ad tracking (Numerator), and Power BI preferred
#LI-LH1
What's in it for youAnnual base salary for new hires in this position ranges:
$90,100.00 - $127,200.00
This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.
- Competitive Benefit Package*
- Paid Company Holidays, Paid Vacation, Volunteer Time & More!
- Learning & Development Opportunities
- Kenvuer Impact Networks
- This list could vary based on location/region
*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.
