The Senior Credit Manager will ensure robust processes around customer billing and collection activities and partner with business resources to ensure on-time, accurate customer communication, collection strategies, and securing the company's assets and rights for the United States and Canada. In addition, the position will ensure compliance with company guidelines and metrics.
WHAT YOU'LL ACCOMPLISH- Establish Billing and Credit processes for consistency across regions. Inform Management of significant Billing or Credit issues
- Responsible for the analysis of financial information on new and existing customers to maximize sales and to limit the risk of bad debt loss. Review and evaluate credit applications for approval, establishing credit limits and risk categories. Establish credit limits for customers and monitor orders released by staff.
- If required, approve over credit limit to existing customers after conducting analysis to ensure that company exposure is minimized. Oversee the review and process of customer requests for credit, cash application, aging of accounts and collection procedures. Manage the Credit Hold System, prepare and send reports on a timely basis, and monitor input from the Sales Team
- Review discrepancies and reports to ensure prompt resolutions. Approve Sales Tax credits and coordinate management of sales tax exemption documents. Develop collections procedures to reduce days sales outstanding, past due percentages and improve cash flow.
- Report on regional Cash Projections. Preserve lien and bond rights on all accounts that present a risk of loss. Ensure the prompt turnover of accounts receivable and minimize the days' sales outstanding (DSO) as well as bad debt loss. Interfaces with customers and senior management
- Establish credit review procedures to conduct credit investigations through contacting credit organizations, banks and other trade references/reports.
- Prepare Bad Debt Reserve Analysis and accrual recommendation and review with the Director of Finance and CFO
- Approve write-off of delinquent debt, and monitor the billing process. Manage the credit collections process. Manage the cash on delivery process. Prepare State Sales Tax Audit reports and internal audit reports. Prepare an annual budget for cash flow and DSO.
- Other duties as assigned.
- Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
WHAT WE'RE LOOKING FOREducation: Bachelor's degree
Additional Education Preferred: Master's degree
Field of Study Preferred: Business, Accounting or Finance
Required Work Experience: 7 years of related experience
Required Training/Certifications: Association of Credit and Collections Professionals Training/Courses preferred.
Required Technical Skills: Microsoft Office, Google Suite, SAP
Travel Requirements: 20% - 50%, mostly within the region
Additional Requirements: - Proven leadership, project management, and analytical skills
- Strong technical skills
- Excellent written and verbal communication, problem-solving, and organizational skills
- Ability to analyze business conditions and build partnerships across functions
- Ability to be responsive and persuasive at all levels of the organization
- Effective communication and analytical skills
- Strong organizational skills and the ability to manage
- Strong customer focus and sense of urgency for business needs
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit test.
WHAT WE OFFER- Competitive salary
- Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
- Employee Stock Purchase Plan
- Medical, Dental, Disability and Life Insurance
- Holistic Health & Well-being programs
- Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
- Vision and other Voluntary benefits and discounts
- Paid time off & paid holidays
- Paid Parental Leave (maternity & paternity)
- Educational Assistance Program
- Dress for your day
